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Old 08-10-2004, 11:55 AM   #1
Butrflied
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:mad WOLF CAMERA SUCKS!! Photogs .. who processes your film??

I just dropped off two B&W rolls (T-Max) at Wolf Camera and they call me 20 min later to tell me that they processed them with the color chemicals and ruined them. I'm sooo pissed because anybody who knows the main two types of NOTHING alike .. these pics were of one of my best friend's wedding, and are irreplaceable .. I didnt even bring my digital because I wanted to use my SLR.

UGH .. anyways .. I always though Wolf was the best place to develop my prints, I'm not sure I can trust them again. Anybody have another option? (Besides a buying DigitalSLR, I am saving up for one... )
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Old 08-10-2004, 12:03 PM   #2
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I would have been mad also if that was me.
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Old 08-10-2004, 12:06 PM   #3
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Is there any image recoverable from the negs? I seem to recall about people deliberately "cross processing" to come up with some unusual effects...
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Old 08-10-2004, 12:07 PM   #4
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BTW since moving away from standard consumer negative film I only go to a professional lab. It costs more, but it's worth it.
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Old 08-10-2004, 12:08 PM   #5
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never use film its nice be too expensive.
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Old 08-10-2004, 12:10 PM   #6
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Quote:
Originally posted by rowan
Is there any image recoverable from the negs? I seem to recall about people deliberately "cross processing" to come up with some unusual effects...
Cross processing is usually color film ( normally processed c-41) and color slide processing .. basically forces a negitive image (film) with postitive producing chemicals .. or vice versa .. it creates awesome colors .. but wouldnt work in my case .. developing the b&w with c-41 totally destroyed it ..
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Old 08-10-2004, 12:11 PM   #7
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Originally posted by pxxx
I would have been mad also if that was me.
.. yeah cried for about 20 min .. I'm done being sad .. now I'm super pissed off.
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Old 08-10-2004, 12:12 PM   #8
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Quote:
Originally posted by tony404
never use film its nice be too expensive.
The expense is worth it for a special occasion like a wedding ...
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Old 08-10-2004, 12:14 PM   #9
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Quote:
Originally posted by Butrflied
Cross processing is usually color film ( normally processed c-41) and color slide processing .. basically forces a negitive image (film) with postitive producing chemicals .. or vice versa .. it creates awesome colors .. but wouldnt work in my case .. developing the b&w with c-41 totally destroyed it ..
Damn, that's gotta suck.

Are they offering you any compensation? (Besides two replacement rolls )
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Old 08-10-2004, 12:16 PM   #10
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Originally posted by rowan
Damn, that's gotta suck.

Are they offering you any compensation? (Besides two replacement rolls )
Not really .. 2 rolls and processing of those two rolls ..

The receipt they gave me when I dropped them off stated that was all I'm entitled to. I dont know what else to do
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Old 08-10-2004, 12:20 PM   #11
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That sucks man. Sorry to hear about that.
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Old 08-10-2004, 12:26 PM   #12
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That sucks man. Sorry to hear about that.
Thanks ..


ps .. I'm a girl .. dont need you to be thinking a guy cried for 20 min over losing wedding photos
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Old 08-10-2004, 12:41 PM   #13
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Damn that really sucks bad.

Wolf is supposed to be one of the better places to go.

Fucking stupid tech should be fired.
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Old 08-10-2004, 12:50 PM   #14
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Yeah, I think it should be taken further. It wasn't accidental damage, rather pure stupidity.
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Old 08-10-2004, 12:53 PM   #15
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Thanks Boneprone .. I know the guy deserves to lose his job .. but I know he would never do it again, I could tell he was honestly sorry when I started sobbing on the phone .. Everybody deserves a 2nd chance ..


I'm going to talk to the manager when I go back tonight .. but there isnt anything they can offer me that would make up for this.
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Old 08-10-2004, 12:56 PM   #16
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I hope they can do SOMETHING about this.....all the frickin' sobbing around the office is driving me crazy, tear stained keyboards, snot on the monitors, the wailing and weeping, the rending of hair.......
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Old 08-10-2004, 12:57 PM   #17
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It'll cost you money, but look for a good pro lab to process the important stuff (like wedding pics). There should be several in S. Florida. Check for the places that still process E6 (slide film). They'll handle your film like it's there own.

For B&W, you can process it yourself as well. It's not very hard and the chemicals are pretty cheap.
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Old 08-10-2004, 01:00 PM   #18
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Originally posted by sperbonzo
I hope they can do SOMETHING about this.....all the frickin' sobbing around the office is driving me crazy, tear stained keyboards, snot on the monitors, the wailing and weeping, the rending of hair.......
You forgot the gnashing of teeth.

Buttr, I would go to a pro shop. Ask to get the actual film back and take it to a pro shop and see what they say. It's worth a shot.
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Old 08-10-2004, 01:02 PM   #19
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You forgot the gnashing of teeth.

Damn, you're RIGHT!



I ALWAYS forget the gnashing......
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Old 08-10-2004, 01:05 PM   #20
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I've always heard good stuff about them but mistakes happen. Sorry for your loss...
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Old 08-10-2004, 01:07 PM   #21
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hahaha thanks mike and elli .. I just called to make sure they are returning the film to me .. she said it was completely clear .. no images at all .. but we'll see whats up when I pick it up tonight.
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Old 08-10-2004, 01:10 PM   #22
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Quote:
Originally posted by rowan
Yeah, I think it should be taken further. It wasn't accidental damage, rather pure stupidity.
Unfortunatly they completely remove any liability besides film and processing replacement. Even if it was an act of negligence. You agree to it when you put your film into those envelopes.
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Old 08-10-2004, 02:13 PM   #23
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Once that film is destroyed.. is gone..

but wolf has always been good for me. I alos ( believe it or not ) love costco's lab. Most of my pro prints are from there. Great quality and awesome prices.

If you lived close to south beach i would tell u to come down and have dinner with me... errrrr.. i mean come down to the labs down here, as they are pretty good too and not that more expensive than wolf.

- D
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Old 08-10-2004, 05:15 PM   #24
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Originally posted by Butrflied
hahaha thanks mike and elli .. I just called to make sure they are returning the film to me .. she said it was completely clear .. no images at all .. but we'll see whats up when I pick it up tonight.
I am sorry to hear that Butrflied.
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Old 08-10-2004, 07:44 PM   #25
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Thanks guys .. I picked up the film tonight and it was completely blank, no ghost images at all .. I totally broke down crying in the store, oh well .. life goes on ..
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Old 08-10-2004, 07:47 PM   #26
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Send me Cookies and maybe I'll help you out
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Old 08-10-2004, 07:51 PM   #27
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Send me Cookies and maybe I'll help you out
I started making dough tonight I'm sending Sly_RJ chocolate chip ones tomorrow .. I figured I'd send some home for you with 12clicks
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Old 08-10-2004, 08:02 PM   #28
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Quote:
Originally posted by Butrflied
I just dropped off two B&W rolls (T-Max) at Wolf Camera and they call me 20 min later to tell me that they processed them with the color chemicals and ruined them. I'm sooo pissed because anybody who knows the main two types of NOTHING alike .. these pics were of one of my best friend's wedding, and are irreplaceable .. I didnt even bring my digital because I wanted to use my SLR.

UGH .. anyways .. I always though Wolf was the best place to develop my prints, I'm not sure I can trust them again. Anybody have another option? (Besides a buying DigitalSLR, I am saving up for one... )
Wow that would fucking piss me off.
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Old 08-10-2004, 08:13 PM   #29
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I started making dough tonight I'm sending Sly_RJ chocolate chip ones tomorrow .. I figured I'd send some home for you with 12clicks
I'll give you an address. They won't make it that way
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Old 08-10-2004, 08:25 PM   #30
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Quote:
Originally posted by Butrflied
I just dropped off two B&W rolls (T-Max) at Wolf Camera and they call me 20 min later to tell me that they processed them with the color chemicals and ruined them. I'm sooo pissed because anybody who knows the main two types of NOTHING alike .. these pics were of one of my best friend's wedding, and are irreplaceable .. I didnt even bring my digital because I wanted to use my SLR.

UGH .. anyways .. I always though Wolf was the best place to develop my prints, I'm not sure I can trust them again. Anybody have another option? (Besides a buying DigitalSLR, I am saving up for one... )
If it's something important that you shot look for a pro lab. Some specialize or only do B&W. They all make mistakes but less likely at pro lab.

Another reason I never liked doing weddings. Thats sad and a damn shame. Sorry to hear that.
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