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Old 07-08-2004, 05:04 AM   #1
zentz
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someone from phatservers please contact me QUICK !

having some problems with server... please contact me quick
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Old 07-08-2004, 05:08 AM   #2
zentz
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bump
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Old 07-08-2004, 05:10 AM   #3
Jonathan Quarkschowski
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chill man it's fixed, sorry for the trouble, will give you 3 month free hosting, ok ?
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Old 07-08-2004, 05:11 AM   #4
zentz
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so everyone from phatservers is on vacations ?
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Old 07-08-2004, 05:13 AM   #5
polish_aristocrat
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Quote:
Originally posted by zentz
so everyone from phatservers is on vacations ?
you think they are reading the board 24/7?
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Old 07-08-2004, 05:13 AM   #6
Jakke PNG
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Umm..
a) send mail to their support
b) send mail to emergency support
c) Call them
d) Whine on GFY

did you do a thru c?
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Old 07-08-2004, 05:13 AM   #7
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Quote:
Originally posted by zentz
so everyone from phatservers is on vacations ?
did you try contacting them by phone?
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Old 07-08-2004, 05:16 AM   #8
Fabuleux
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I didn't see a link on their site "24/7 support board: http://www.gofuckyourself.com"
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Old 07-08-2004, 05:18 AM   #9
zentz
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their whole icq support is offline, i cant call them
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Old 07-08-2004, 05:21 AM   #10
Jakke PNG
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Quote:
Originally posted by zentz
their whole icq support is offline, i cant call them
How does them being offline prevent you from calling?
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Old 07-08-2004, 05:25 AM   #11
zentz
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Originally posted by TeenGodFather
How does them being offline prevent you from calling?
i cant call for some other reason
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Old 07-08-2004, 05:26 AM   #12
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could someone please call them and tell them to icq me ? i would be greatfull....
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Old 07-08-2004, 05:29 AM   #13
Jonathan Quarkschowski
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Quote:
Originally posted by zentz
could someone please call them and tell them to icq me ? i would be greatfull....
I rang them again, bad news boy, your servers are on the way to likewhoa.com and will be online shortly.
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Old 07-08-2004, 05:33 AM   #14
zentz
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great, their phone support is not there... cool
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Old 07-08-2004, 05:35 AM   #15
polish_aristocrat
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Quote:
Originally posted by TeenGodFather
How does them being offline prevent you from calling?
weren't you the one saying he cannot talk english on the phone ?
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Old 07-08-2004, 05:37 AM   #16
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Originally posted by polish_aristocrat
weren't you the one saying he cannot talk english on the phone ?
Yeah. But I would in a case of emergency. I just rather not.
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Old 07-08-2004, 05:46 AM   #17
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just got response


xsMatt (14:45) :
i'm taking off for a few hours. if you need support email [email protected] and one of our techs can help you.
Zentz (14:45) :
sec
xsMatt (14:45) :
Auto Response: --- I am currently unavailable. ---
For support issues contact [email protected]
For billing issues contact [email protected]
Zentz (14:45) :
please
Zentz (14:45) :
i am having major problems
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Old 07-08-2004, 05:49 AM   #18
Jakke PNG
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Quote:
Originally posted by zentz
just got response


xsMatt (14:45) :
i'm taking off for a few hours. if you need support email [email protected] and one of our techs can help you.
Zentz (14:45) :
sec
xsMatt (14:45) :
Auto Response: --- I am currently unavailable. ---
For support issues contact [email protected]
For billing issues contact [email protected]
Zentz (14:45) :
please
Zentz (14:45) :
i am having major problems
Email support.
Why can't you do that? I get replies within minutes.
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Old 07-08-2004, 05:53 AM   #19
zentz
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Quote:
Originally posted by TeenGodFather
Email support.
Why can't you do that? I get replies within minutes.
i did !!!
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Old 07-08-2004, 05:56 AM   #20
polish_aristocrat
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keep us updated
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Old 07-08-2004, 06:02 AM   #21
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Emailing support always works.
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Old 07-08-2004, 06:05 AM   #22
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i did !!!
and,s olved?
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Old 07-08-2004, 06:10 AM   #23
zentz
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Originally posted by Tuga
Emailing support always works.
not in my case i guess
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Old 07-08-2004, 06:11 AM   #24
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and,s olved?
nope
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Old 07-08-2004, 06:14 AM   #25
gornyhuy
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phatservers support is rock solid.

They respond to emails within minutes... and I've never had a problem that they couldn't fix right away.
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Old 07-08-2004, 06:20 AM   #26
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Originally posted by gornyhuy
phatservers support is rock solid.

They respond to emails within minutes... and I've never had a problem that they couldn't fix right away.
ditto.
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Old 07-08-2004, 06:21 AM   #27
zentz
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Originally posted by gornyhuy
phatservers support is rock solid.

They respond to emails within minutes... and I've never had a problem that they couldn't fix right away.
good for you
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Old 07-08-2004, 06:24 AM   #28
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Originally posted by zentz
nope
What?s in been like 10 minutes since you emailed them
If you had of emailed for support right away instead of coming here bitching you would have been sorted by now

I have three boxes on Phatservers, their support is first class. I can?t recommend their techs highly enough. I usually get issues responded to within minutes and never longer then 1 hr.
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Old 07-08-2004, 06:24 AM   #29
zentz
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i am not saying that phatservers support is bad *shrug* i just want someone to take care of my problem becouse all my domains are giving me a 403 on all pages and my ftp login / pass do not work (for some very unknown reason) and i lost ost huge amounts of money already and i am loosing more money with every minute.
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Old 07-08-2004, 06:35 AM   #30
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Quote:
Originally posted by zentz
i am not saying that phatservers support is bad *shrug* i just want someone to take care of my problem becouse all my domains are giving me a 403 on all pages and my ftp login / pass do not work (for some very unknown reason) and i lost ost huge amounts of money already and i am loosing more money with every minute.
Ok don't panic, if it?s a serious matter I?m sure you can see the emergency support email listed in the auto responder message you would of received by now.
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Old 07-08-2004, 06:59 AM   #31
zentz
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ok problem has been solved. thanks for everyone who helped.
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Old 07-12-2004, 07:44 AM   #32
polish_aristocrat
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Quote:
Originally posted by zentz
ok problem has been solved. thanks for everyone who helped.
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