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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 06-15-2004, 07:17 AM   #1
emmanuelle
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Location: Oh Canada!
Posts: 3,662
How's THIS for retention?

ok, ok, he was a long time member who made the mistake of cancelling. But he's right back like a boomerang :-)


Email #1:
Subject: Emma, I miss you and your site, could I come back?


I should not have left, and I would like to resubscribe, if you will allow me to come back.
(name withheld).


A week later:

Subject: Please talk to me, Emma. I'm begging you.


I know you have every right to be angry with me, and I truly apologize for my words and my actions in leaving.

I offer no explanation for my decisions in the past, but I value you as a lady and friend.

I beg you to forgive me and at least yell at me if you want to. I appreciate all the special things that you have done for me, and I can't repay those kindnesses.

I have rejoined the website, but it's not the same without your love and friendship.

Please let me hear from you. Thank Ryan for me. Thank all your guys, and to whatever end you may still want me to be part of the building of your site, I'd be honored to help.

Your buddy,
(name withheld)


NAUGHTY NICHE SITES ROCK
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Old 06-15-2004, 07:21 AM   #2
AVM
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HAHA, what a fucking loser. Major major attachment issues.

Kudos however on retaining the customer
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Old 06-15-2004, 07:22 AM   #3
DaLord
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Well I'm serious.... take me back and let me pay your BW bills
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Old 06-15-2004, 07:52 AM   #4
emmanuelle
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He's not a loser at all- he's a valued member, and emails like this are not uncommon to us.
We spend a lot of time making our members feel special, and situations like this make us realize just how rare that is.
This particular member not only received regular correspondance; (personal, not form letters) but we had his fav model make a personalized clip for him that wasnt even posted on the site.

did I mention that our retention kicks ass?

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Old 06-15-2004, 07:54 AM   #5
bluff
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Location: Bluffville
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Quote:
Originally posted by emmanuelle
He's not a loser at all- he's a valued member, and emails like this are not uncommon to us.
We spend a lot of time making our members feel special, and situations like this make us realize just how rare that is.
This particular member not only received regular correspondance; (personal, not form letters) but we had his fav model make a personalized clip for him that wasnt even posted on the site.

did I mention that our retention kicks ass?

That's the way it should be
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Old 06-15-2004, 10:13 AM   #6
emmanuelle
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Great minds think alike
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Old 06-15-2004, 10:14 AM   #7
Tom_PMs
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Sounds like he's angling for a spanking
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Old 06-15-2004, 10:36 AM   #8
Deepai
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Quote:
Originally posted by emmanuelle
He's not a loser at all- he's a valued member, and emails like this are not uncommon to us.
Yea but posting the emails sure do make him look like a loser...
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Old 06-15-2004, 10:38 AM   #9
Global Dialers
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stalker central
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the hun gets revenue from pre-paid gallery placements on the top 15 spaces and banners.
the rest of thegalleries are free placements.
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Old 06-15-2004, 06:21 PM   #10
emmanuelle
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Quote:
Originally posted by Tom_PM
Sounds like he's angling for a spanking

We dont do spanking
(yet)
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Old 06-15-2004, 06:27 PM   #11
cherrylula
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Quote:
Originally posted by Deepai
Yea but posting the emails sure do make him look like a loser...
those losers buy porn, be thankful for lonely guys
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Old 06-15-2004, 06:47 PM   #12
notjoe
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Quote:
Originally posted by Deepai
Yea but posting the emails sure do make him look like a loser...
I guess anyone who runs any sort of website where content is needed must be a loser as well then? You see, just like a member of a paysite lots of us here go out shopping for content to best suit their own needs..

The only loser i see is some assmunch with 73 posts. BTW, which hickville are you from? the "emails sure do make..." gives it away
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Old 06-15-2004, 08:02 PM   #13
emmanuelle
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Quote:
Originally posted by notjoe


The only loser i see is some assmunch with 73 posts. BTW, which hickville are you from? the "emails sure do make..." gives it away

He's just jealous that he doesnt get any fan mail. I could send him some to make him feel better; we get lots
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Old 06-15-2004, 09:00 PM   #14
Easton
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Quote:
Originally posted by emmanuelle
ok, ok, he was a long time member who made the mistake of cancelling. But he's right back like a boomerang :-)


Email #1:
Subject: Emma, I miss you and your site, could I come back?


I should not have left, and I would like to resubscribe, if you will allow me to come back.
congrats but i don't get it... can't her just re-join again?

why does he need to ask for your permission to join the site again? i musta missed something...

anyhow, cool job on making them miss your content!
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