If you consider buying a VAIO notebook.... - GoFuckYourself.com

Trax · 05-24-2004, 02:23 AM

you should know that i just called the support cuz my keyboard is a little fucked

it types shit like "A ssssssssssssssssssssssssssssssssa a s ssssssssssssssssssssssssssssssssssssssssssssssssss ssss"
even though i dont touch anything

so i called the hotline.. after 5 min in the line i have a guy in the link (i thought: thank god its a guy)

he than tells me i have to pay 20 bucks just for having him listen to my problem...

cc out blah blah
10 minutes over

i tell him whats up.. he asks if there has been fluid over the board... i can 100% deny and then he tells me:

Reinstall windows on the machine

i was like... wtf how can that be a software problem
he then tells me to try it and call back if it doesnt work -
says goodbye and hangs up

can you fucking believe that

samuel · 05-24-2004, 02:29 AM

That's not a software problem.. that guy is not the support you need.
Call again and ask for the manager or someone else with more than two cockroaches in the head... and tell them you have a fisical problem with the keyboard.

Samuel

Trax · 05-24-2004, 02:32 AM

fuck that
my schedule goes like this
in 1 hour no data will be on the HD no more
in 1.5 hours the notebook will be on ebay
in 2 hours i will order a new notebook and def. no sony

fuck sony

oh yeah
and of course i will chargeback the 20 bucks they charged my card

Lace · 05-24-2004, 02:41 AM

Quote:

Originally posted by Trax
fuck that
my schedule goes like this
in 1 hour no data will be on the HD no more
in 1.5 hours the notebook will be on ebay
in 2 hours i will order a new notebook and def. no sony

fuck sony

oh yeah
and of course i will chargeback the 20 bucks they charged my card

How much ya want for it?

Trax · 05-24-2004, 02:55 AM

are you serious
cuz otherwise i wont bother posting its stats

Lace · 05-24-2004, 02:57 AM

icq me. 303634866

steve90 · 05-24-2004, 02:58 AM

The People on those tech support lines dont know shit
they read off a computer screen

B40 · 05-24-2004, 03:11 AM

They charged you $20 for support?

If you knew it was a hardware problem why would you call in the first place? Is it still under warranty?

Trax · 05-24-2004, 03:15 AM

Quote:

Originally posted by B40
They charged you $20 for support?

If you knew it was a hardware problem why would you call in the first place? Is it still under warranty?

no warranty
thats why i called
wanted to know where to send it
but the fucker hung up before

no problem
i will chargeback and not send it in
pretty easy

EviLGuY · 05-24-2004, 03:42 AM

Quote:

Originally posted by Trax
you should know that i just called the support cuz my keyboard is a little fucked

it types shit like "A ssssssssssssssssssssssssssssssssa a s ssssssssssssssssssssssssssssssssssssssssssssssssss ssss"
even though i dont touch anything

so i called the hotline.. after 5 min in the line i have a guy in the link (i thought: thank god its a guy)

he than tells me i have to pay 20 bucks just for having him listen to my problem...

cc out blah blah
10 minutes over

i tell him whats up.. he asks if there has been fluid over the board... i can 100% deny and then he tells me:

Reinstall windows on the machine

i was like... wtf how can that be a software problem
he then tells me to try it and call back if it doesnt work -
says goodbye and hangs up

can you fucking believe that

Ha I never call those fucking lines.. they are always a waste of fucking time.

boneprone · 05-24-2004, 03:57 AM

tech support jobs are outsourced to US Prisions anyhow...

You were probably talking to a lifer..

B40 · 05-24-2004, 04:07 AM

Quote:

Originally posted by Trax
no warranty
thats why i called
wanted to know where to send it
but the fucker hung up before

no problem
i will chargeback and not send it in
pretty easy

Why would you send it anywhere if the warranty's out?

Anyways, guess dumping it on ebay is a good decision.

Trax · 05-24-2004, 05:04 AM

Quote:

Originally posted by B40
Why would you send it anywhere if the warranty's out?

ummm...
to have it fixed
maybe

why else would i want to send it in

johnbosh · 05-24-2004, 05:05 AM

Quote:

Originally posted by Trax
fuck that
my schedule goes like this
in 1 hour no data will be on the HD no more
in 1.5 hours the notebook will be on ebay
in 2 hours i will order a new notebook and def. no sony

fuck sony

oh yeah
and of course i will chargeback the 20 bucks they charged my card

:D

jkfc · 05-24-2004, 05:15 AM

I have a vio note book and called them also and these people really don't know what they are talking about. You can better just return to the store where you bought it. They know better what to do then the sone support team. BtW you sony most be lder then a year. The first year the call is free after that is is like $20 per call. The fuckers.

Sammy4u · 05-24-2004, 05:18 AM

Thanks for the heads up. I am in the market for a new lap top and thought VAIO was a good option. So thanks!

Kisses, Sammy

SGS · 05-24-2004, 05:25 AM

Quote:

Originally posted by boneprone
tech support jobs are outsourced to US Prisions anyhow...

You were probably talking to a lifer..

Validus · 05-24-2004, 05:29 AM

I have had really bad experience with the Clie PDA line and the Sony support. Neither the WLAN or the Modem in the PDA works. I spend weeks messaging back and forth through their support portal. No success, no solution, they just stopped mailing. Very bad support.

PS: 404 Pages are very common there. None of the links in their notification e-mails worked, I think they fixed it now.

Trax · 05-24-2004, 06:25 AM

the other comments just verify my point to NOT buy anything from sony

i wont even buy a fucking dvd player from then

Roald · 05-24-2004, 06:28 AM

Quote:

Originally posted by Trax
the other comments just verify my point to NOT buy anything from sony

i wont even buy a fucking dvd player from then

and I just bought a Vaio last month

btw, no problems sofar so lets hope that stays that way

05-24-2004, 02:23 AM	#1
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	If you consider buying a VAIO notebook.... you should know that i just called the support cuz my keyboard is a little fucked it types shit like "A ssssssssssssssssssssssssssssssssa a s ssssssssssssssssssssssssssssssssssssssssssssssssss ssss" even though i dont touch anything so i called the hotline.. after 5 min in the line i have a guy in the link (i thought: thank god its a guy) he than tells me i have to pay 20 bucks just for having him listen to my problem... cc out blah blah 10 minutes over i tell him whats up.. he asks if there has been fluid over the board... i can 100% deny and then he tells me: Reinstall windows on the machine i was like... wtf how can that be a software problem he then tells me to try it and call back if it doesnt work - says goodbye and hangs up can you fucking believe that Last edited by Trax; 05-24-2004 at 02:24 AM..

05-24-2004, 02:57 AM	#6
Lace Too lazy to set a custom title Industry Role: Join Date: Mar 2004 Posts: 16,116	icq me. 303634866 __________________ Your Paysite Partner Strength In Numbers! StickyDollars \| RadicalCash \| KennysPennies \| HomegrownCash

05-24-2004, 03:11 AM	#8
B40 Confirmed User Join Date: Jul 2001 Posts: 7,020	They charged you $20 for support? If you knew it was a hardware problem why would you call in the first place? Is it still under warranty? __________________

05-24-2004, 03:57 AM	#11
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	tech support jobs are outsourced to US Prisions anyhow... You were probably talking to a lifer.. __________________ Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids.

05-24-2004, 05:15 AM	#15
jkfc Confirmed User Join Date: Nov 2003 Posts: 405	I have a vio note book and called them also and these people really don't know what they are talking about. You can better just return to the store where you bought it. They know better what to do then the sone support team. BtW you sony most be lder then a year. The first year the call is free after that is is like $20 per call. The fuckers. __________________ Custom gallery design for as low as $18. [email protected]

05-24-2004, 02:29 AM	#2
samuel Confirmed User Join Date: Mar 2004 Location: email address Posts: 1,986	That's not a software problem.. that guy is not the support you need. Call again and ask for the manager or someone else with more than two cockroaches in the head... and tell them you have a fisical problem with the keyboard. Samuel

05-24-2004, 02:32 AM	#3
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	fuck that my schedule goes like this in 1 hour no data will be on the HD no more in 1.5 hours the notebook will be on ebay in 2 hours i will order a new notebook and def. no sony fuck sony oh yeah and of course i will chargeback the 20 bucks they charged my card

05-24-2004, 02:55 AM	#5
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	are you serious cuz otherwise i wont bother posting its stats

05-24-2004, 02:58 AM	#7
steve90 Confirmed User Join Date: Oct 2003 Location: California Posts: 2,397	The People on those tech support lines dont know shit they read off a computer screen

05-24-2004, 05:18 AM	#16
Sammy4u Confirmed User Join Date: Mar 2003 Location: SAMMYSMACK.com Posts: 1,844	Thanks for the heads up. I am in the market for a new lap top and thought VAIO was a good option. So thanks! Kisses, Sammy __________________ Sammy4u.com Winner - Best Individual Performer Site! POTD blog plug in \| GeoIP & Custom Text Fansigns Hosted Blog, POTD, TGP, MGP, and Freesites

05-24-2004, 05:29 AM	#18
Validus Confirmed User Industry Role: Join Date: Jul 2001 Location: Calgary, Canada Posts: 4,012	I have had really bad experience with the Clie PDA line and the Sony support. Neither the WLAN or the Modem in the PDA works. I spend weeks messaging back and forth through their support portal. No success, no solution, they just stopped mailing. Very bad support. PS: 404 Pages are very common there. None of the links in their notification e-mails worked, I think they fixed it now.

05-24-2004, 06:25 AM	#19
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	the other comments just verify my point to NOT buy anything from sony i wont even buy a fucking dvd player from then