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Old 05-19-2004, 12:05 PM   #1
nudecanada
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CCBill checking question...

Is there a way to set up ccbill checking so when a customer signs up he has to use a real e-mail address?

I am not sure if it is already set up this way, or you have to do it manually.

Where is the option located?

I e-mailed support and they said it couldn't be done, but I think I read on GFY that there is an option for verified e-mail addresses.

Thanks!
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Old 05-19-2004, 12:08 PM   #2
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Man, it's there company. I'm guessing if they say it can't be done, then go with the theory that it can't be done. I'd think that they would know best. Lol!
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Old 05-19-2004, 12:09 PM   #3
tony286
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I reccomend wts bank for checks ,they are the leader.
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Old 05-19-2004, 12:09 PM   #4
NaughtyAlysha
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Quote:
Originally posted by merlin77
Man, it's there company. I'm guessing if they say it can't be done, then go with the theory that it can't be done. I'd think that they would know best. Lol!
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Old 05-19-2004, 12:12 PM   #5
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no..it cannot be done...checked into that in the past as I have this one fucker that joins my site every couple of weeks with a bogus yahoo addy and bounces checks to me EVERY SINGLE TIME !! He uses a different IP each time and a different name and mailing address but keeps a similar though not exact username/pass

It can't be done

Ivy
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Old 05-19-2004, 12:16 PM   #6
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Quote:
Originally posted by PrivateIvy
no..it cannot be done...checked into that in the past as I have this one fucker that joins my site every couple of weeks with a bogus yahoo addy and bounces checks to me EVERY SINGLE TIME !! He uses a different IP each time and a different name and mailing address but keeps a similar though not exact username/pass

It can't be done

Ivy
Otay if you say so.
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Old 05-19-2004, 12:16 PM   #7
Va2k
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Quote:
Originally posted by PrivateIvy
no..it cannot be done...checked into that in the past as I have this one fucker that joins my site every couple of weeks with a bogus yahoo addy and bounces checks to me EVERY SINGLE TIME !! He uses a different IP each time and a different name and mailing address but keeps a similar though not exact username/pass

It can't be done

Ivy
you're so full of shit it is sad!!!!!!!!! Call ccbill have the tech do it, I had it done for knockboots which fixed our problem 90%
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Old 05-19-2004, 12:20 PM   #8
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There might have been a misunderstanding. We should have the option to verify email address on online check signups. Contact our client support department for more details about this, but please icq me. I want to see what you were told.

Thanks

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Old 05-19-2004, 01:06 PM   #9
nudecanada
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Thanks all! Does anyone know how to do this? I cannot find where the option is.

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Old 05-19-2004, 03:40 PM   #10
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Originally posted by va2k
you're so full of shit it is sad!!!!!!!!! Call ccbill have the tech do it, I had it done for knockboots which fixed our problem 90%
Well geez....you didn't have to be an ass about it??

For 9 monthes I have had the same guying joining my site every 2 weeks and bouncing checks, using bogus email addresses and personal info. I have asked 4 people with CCBill if there was a way to verify /require a valid email address and was told...NO....No...No.....No

Please tell me who your contact with ccbill is so I can go yell at someone

Ivy
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Old 05-19-2004, 03:42 PM   #11
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Originally posted by corvett
There might have been a misunderstanding. We should have the option to verify email address on online check signups. Contact our client support department for more details about this, but please icq me. I want to see what you were told.

Thanks

45471840
I've been told by Danny T, Doug Wicks, and a couple of guys in the Fraud dept. that this is NOT an option...please email ivy at privateivy dot com if I have been misinformed 9 monthes of check bouncing by the same guy could have been avoided if so .....

Ivy
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Old 05-19-2004, 03:46 PM   #12
nudecanada
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That sucks, Ivy. Has to be frustrating.

I was in contact with CCBill today, and the guy who I exchanged e-mails with said they could do it, but it has to be them that enables it. I was kind of hoping I could enable it myself, but the fact that there is something in place to help eliminate fraud is good enough for me.

Just send them an e-mail!
[email protected]
Michael Sherron was the guy who helped me out, and FAST too.
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Old 05-19-2004, 03:48 PM   #13
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Originally posted by PrivateIvy
Well geez....you didn't have to be an ass about it??

For 9 monthes I have had the same guying joining my site every 2 weeks and bouncing checks, using bogus email addresses and personal info. I have asked 4 people with CCBill if there was a way to verify /require a valid email address and was told...NO....No...No.....No

Please tell me who your contact with ccbill is so I can go yell at someone

Ivy
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Old 05-19-2004, 03:51 PM   #14
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Originally posted by nudecanada
That sucks, Ivy. Has to be frustrating.

I was in contact with CCBill today, and the guy who I exchanged e-mails with said they could do it, but it has to be them that enables it. I was kind of hoping I could enable it myself, but the fact that there is something in place to help eliminate fraud is good enough for me.

Just send them an e-mail!
[email protected]
Michael Sherron was the guy who helped me out, and FAST too.
I'm on the phone with them right now..... If this can be done then I'm one pissed off bitch having been told way too many times that it is not possible and dealing with the fuckers that are doing it

Ivy
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Old 05-19-2004, 03:54 PM   #15
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Quote:
Originally posted by PrivateIvy
I've been told by Danny T, Doug Wicks, and a couple of guys in the Fraud dept. that this is NOT an option...please email ivy at privateivy dot com if I have been misinformed 9 monthes of check bouncing by the same guy could have been avoided if so .....

Ivy
this is a relatively new offering, so at the time that you spoke to the aforementioned employees, that might have been the case


if you would like this done, please contact our client support department. Feel free to contact me if you have any questions or concerns

45471840
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Old 05-19-2004, 04:09 PM   #16
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Quote:
Originally posted by corvett
this is a relatively new offering, so at the time that you spoke to the aforementioned employees, that might have been the case


if you would like this done, please contact our client support department. Feel free to contact me if you have any questions or concerns

45471840
I just spoke withDoug, my rep at CCBill and he explained that this option has just begun testing in the last week and is not really available widely to webmasters yet. After going over everything he forwarded me to you and I left you a voicemail. Feel free to give me a call back about getting on that profile.

And for Va2k no reason to be an ass on this issue. I stated the facts and my experience and as I was just told, it has NOT been added into the admin yet as it has just been testing this past week.

Ivy
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Old 05-19-2004, 04:18 PM   #17
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Do we need to call to have this done or can it be done automatically on all accounts? It seems every check I've gotten in the past 2 months is a fraud. I have stopped offering them on my new sites.

I ask the fraud dept to ban the users and they say they do however the same guys keep signing up as well... probably the same idiots your having problems with Ivy.

Ivy let me know how it goes with you and then I'll call and ask for it too...
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Old 05-19-2004, 04:20 PM   #18
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You have to get past the drones before you find anyone that knows anything.
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Old 05-19-2004, 04:21 PM   #19
PrivateIvy
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Originally posted by CX*
Do we need to call to have this done or can it be done automatically on all accounts? It seems every check I've gotten in the past 2 months is a fraud. I have stopped offering them on my new sites.

I ask the fraud dept to ban the users and they say they do however the same guys keep signing up as well... probably the same idiots your having problems with Ivy.

Ivy let me know how it goes with you and then I'll call and ask for it too...
CX hit me on ICQ if you want ... Doug Wicks told me that yes, you would have to call to get this option...they are not even sure if they will add it into the admin or announce it ...it was just implemented in the last week. But if you call you can get it done

finally we can stop these freeloaders

Ivy
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Old 05-19-2004, 04:27 PM   #20
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Quote:
Originally posted by PrivateIvy
no..it cannot be done...checked into that in the past as I have this one fucker that joins my site every couple of weeks with a bogus yahoo addy and bounces checks to me EVERY SINGLE TIME !! He uses a different IP each time and a different name and mailing address but keeps a similar though not exact username/pass

It can't be done

Ivy

Is he using the same account each time?
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Old 05-19-2004, 04:46 PM   #21
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Is he using the same account each time?
same checking account yes....

different bogus email
different bogus name and home address and phone
different IP each time



Ivy
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Old 05-19-2004, 04:47 PM   #22
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I thought they would block the account if it bounced?
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Old 05-19-2004, 05:11 PM   #23
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I thought they would block the account if it bounced?
If all the identifying info changes every time they have nothing to block

or so I was told

Ivy
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Old 05-19-2004, 06:13 PM   #24
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Oh that's interesting if now people with bogus information can't get access. Can they now confirm the information in real time finally, I wonder? I took off the online checks option off my site a year ago cause 70% of the customers were fraud.

I'm also afraid of implementing the new CCBill 900 phone billing because it sounds like there'd be a high percentage of non-payment issues, but no one's been able to provide me any information about this.
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