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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
So Fucking Banned
Join Date: Jan 2002
Location: Hanging by the neck until dead.
Posts: 4,660
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site refunds
Do you give refunds if someone asks or do you tell them to fuck off? I hate to risk the chargeback but I also hate to reward some asshole that has just downloaded the entire site and now wants his money back. My site is loaded with content, no way did he get ripped off or anything so that isn't the issue.
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#2 |
Confirmed User
Join Date: Mar 2004
Location: USA
Posts: 1,692
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I want my money back too
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#3 |
So Fucking Banned
Join Date: Apr 2003
Location: malta
Posts: 12,745
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Better a refund then a chargeback I guess.
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#4 | |
So Fucking Banned
Join Date: Jan 2002
Location: Hanging by the neck until dead.
Posts: 4,660
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Quote:
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#5 |
Confirmed User
Join Date: Mar 2004
Location: San Jose, CA
Posts: 1,341
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I hate those asshoes, but you have to give them a refund. They are getting their money back anyway and it's better to do it yourself rather than get a refund.
If you want to be mad at someone - be mad at Visa/Mc/Discover/AmEx who do not protect online business owners at all and assume that you are "guilty until proven innocent". |
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#6 |
Confirmed User
Join Date: Oct 2002
Location: "evitcepsrep ruoy egnahc"
Posts: 9,976
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Almost always refund.
Hate the ones that say... My kid got my card and blah blah. Have to just in case, even if you know in your gut he is lieing. |
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#7 | |
So Fucking Banned
Join Date: Jan 2002
Location: Hanging by the neck until dead.
Posts: 4,660
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Quote:
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#8 |
Confirmed User
Join Date: Sep 2003
Location: Tennessee
Posts: 2,618
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it's a bitch..
best to give him the damn refund, and put it behind you chalk it up to overhead.. that's what the cc companies do |
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#9 | |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: the beach, SoCal
Posts: 107,089
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Quote:
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#10 |
Confirmed User
Join Date: May 2004
Posts: 652
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without a signature, theres not much you can do, except refund.
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#11 |
Confirmed User
Join Date: Feb 2002
Location: Tampa Bay, FL
Posts: 1,843
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Email him a copy of your logs.
Show him the IP's of the signup, accesses, and his refund request email. (Note: this only works if they match, lol.) Show him this. |
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#12 |
So Fucking Banned
Join Date: Nov 2003
Location: MidWest
Posts: 3,471
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i remember back when a guy wanted a cheap ass trial refunded..
i told him to fuck off.. .... most others dont ask they just do a CB.. as others said all you can do is refund to keep your cb ratio's down as you get hit with fees on those.. There was some scam how to cheat and charge back pay sites! wish i still had the url.. anyone remember this please post.. |
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#13 | |
So Fucking Banned
Join Date: Jan 2002
Location: Hanging by the neck until dead.
Posts: 4,660
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Quote:
Someone mentioned trials and yes, this was from a cheap trial popped off an exit console. |
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