Need 24/7 customer support - GoFuckYourself.com

baycouples · 04-25-2004, 10:30 PM

I'm at the point when I need a customer support 24/7 - via phone, LIVE CHAT and email. One person can handle it for now.

I'm thinking renting a small office and hiring 3 people to work W2 8 hours per day. However, I've heard there are a lot of taxes, insurance fees, etc. that goes along with it.

Any ideas?

xxxoutsourcing · 04-25-2004, 10:32 PM

Yea, you can outsource that shit man ;)

JulianSosa · 04-25-2004, 10:33 PM

Quote:

Originally posted by xxxoutsourcing
Yea, you can outsource that shit man ;)

NO kidding an office with 3 full time people is overkill

baycouples · 04-25-2004, 10:35 PM

Where would I outsource it? I can't outsource it to other countries because I need people to speak English well and with no accents. Also, phone calls will be pretty expensive to any other country.

Chris · 04-25-2004, 10:36 PM

you can hire me i have toll free lines in my house that i can offer 9-5 7 days a week

JulianSosa · 04-25-2004, 10:40 PM

Quote:

Originally posted by baycouples
Where would I outsource it? I can't outsource it to other countries because I need people to speak English well and with no accents. Also, phone calls will be pretty expensive to any other country.

I know netbilling does customer service I am sure there are 100's of other companys in non adult that do this kinda stuff.

Its just like a answering service.

baycouples · 04-25-2004, 10:42 PM

JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.

JulianSosa · 04-25-2004, 10:52 PM

Quote:

Originally posted by baycouples
JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.

Sorry not answering service but out sourced customer service.
There are places that do this and the customer never knows he did not call your business.

1 person can do the customer service for 10+ companys at once.

digifan · 04-25-2004, 10:54 PM

You know $5 Submissions, don't you? They offer all kinds of work from design to text and story writing and custom jobs also - why not contact them?
See sig

libtek80 · 04-25-2004, 11:05 PM

Check out Netbilling. Let them know what you need and they'll get you all setup.

baycouples · 04-26-2004, 12:05 AM

libtek80, do you work for them? If so - ICQ me.

NETbilling · 04-29-2004, 03:23 PM

Quote:

Originally posted by baycouples
libtek80, do you work for them? If so - ICQ me.

Hi,

Libtek does not work for us. How can I help you?

Mitch

04-25-2004, 10:30 PM	#1
baycouples Confirmed User Join Date: Mar 2004 Location: San Jose, CA Posts: 1,341	Need 24/7 customer support I'm at the point when I need a customer support 24/7 - via phone, LIVE CHAT and email. One person can handle it for now. I'm thinking renting a small office and hiring 3 people to work W2 8 hours per day. However, I've heard there are a lot of taxes, insurance fees, etc. that goes along with it. Any ideas? Last edited by baycouples; 04-25-2004 at 10:33 PM..

04-25-2004, 10:32 PM	#2
xxxoutsourcing Confirmed User Join Date: Oct 2003 Posts: 3,888	Yea, you can outsource that shit man ;) __________________ xxxoutsourcing.com ICQ:119936 \| Aim:xxxoutsourcing \| MSN:msn@ xxxoutsourcing.com \| Yahoo:xxxoutsourcing Submitters, Designers, Programmers, Cartoonist, Creative Writers, Video & Photo Editors Convert your Paysite into a cartoon site convert2toons.com

04-25-2004, 10:36 PM	#5
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	you can hire me i have toll free lines in my house that i can offer 9-5 7 days a week __________________ [email protected]

04-25-2004, 10:54 PM	#9
digifan The Profiler Industry Role: Join Date: Oct 2002 Location: ICQ 76281726 and I'm female Posts: 14,618	You know $5 Submissions, don't you? They offer all kinds of work from design to text and story writing and custom jobs also - why not contact them? See sig __________________ [email protected] Webair Rocks

04-25-2004, 10:35 PM	#4
baycouples Confirmed User Join Date: Mar 2004 Location: San Jose, CA Posts: 1,341	Where would I outsource it? I can't outsource it to other countries because I need people to speak English well and with no accents. Also, phone calls will be pretty expensive to any other country.

04-25-2004, 10:42 PM	#7
baycouples Confirmed User Join Date: Mar 2004 Location: San Jose, CA Posts: 1,341	JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.

04-25-2004, 11:05 PM	#10
libtek80 Registered User Join Date: Apr 2004 Location: SoCal Posts: 11	Check out Netbilling. Let them know what you need and they'll get you all setup.

04-26-2004, 12:05 AM	#11
baycouples Confirmed User Join Date: Mar 2004 Location: San Jose, CA Posts: 1,341	libtek80, do you work for them? If so - ICQ me.