Quote:
Originally posted by baycouples
JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.
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Sorry not answering service but out sourced customer service.
There are places that do this and the customer never knows he did not call your business.
1 person can do the customer service for 10+ companys at once.