DamnFineOnline

I'm trying to add a few new paysites to my Epoch account and was told by epoch that each site has to go through Visa approval now.

I was told it would only take 3-6 days for them to get approved and it's been 2 weeks now with no response from them.

Has anyone added new sites recently to their accounts, if so how long has it taken to get approval from Visa?

maxsweet

Our newest site took a grand total of 25 days before getting approval.

I also emailed them a reminder every week just to be sure

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Shoehorn!

The Visa approval usually takes a couple weeks.

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Rand

We submit all URL's to Visa as soon as we have complete information AND the site is compliant with all rules. If a new URL has issues, we work with you to correct them before sending the URL to Visa.

Additionally, there have been countless URL's submitted to us for registration for approval before the site was even up. You can't send a URL to Visa for approval unless it's ready to go. This is why I originally posted the fact that you need to adjust for additional lead time on new domains.

We can't do anything to speed up the process once we submit the URL to Visa. But we will active all approved URL's as soon as they are approved and notify you that you are ready to go.

This process will probably be more expedient with time.

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-- Rand


Payment Industry - Communications - Quality Assurance

Giorgio_Xo

I find it funny that VISA has the power over the First Amendment.

The ability to process credit cards should be based on credit worthiness and nothing else. Who gave VISA the right choose?

Do they have the right to approve each book or magazine sold to a VISA cardholder? No. Why then a website? It is a violation of Free Speech. I know plenty of books which have been or are considered obscene. The Marquis de Sade is a perfect example. It is much worse than any website could muster.

Fuck VISA. They don't have that right.

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Matt_WildCash

Hi Rand, I'm waiting on 8 sites for approval now. The staff member I was dealing with in regard to my new site registration left Epoch and nohahahaha took over his jobs or emails as my emails to him disappeared and nohahahaha has any track of them and so after 1 week I had to send it all again and wait again. Then your compliance department took another week & 1/2 to tell me that my DNS on the domain had to be setup a special way to show the USA principal on the DNS records and then another 2 days after you told me that there was 1 text line I had to remove from the joinpages. Finally now the sites have been sent to visa for approval which is probalby going to take 2-3 weeks again.

With such a nightmare of a visa wait I'd like to suggest you try to make the whole Epoch end a lot faster or inform your Epoch clients exactly what is required on a site to be sent in for approvaly at the start of the process, instead of having your compliance department waste 2 weeks sending small amounts of info to the client about what needs to be changed a bit at a time.

Its getting very hard to plan a business stragtey when new sites take 5 weeks to be approved.

NoCarrier

WTF? Deciding if you want to do business or not with someone is not protected by the 1st amendment right. If they don't want to do business with you, you don't have any legal rights against them.

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Liberty

lots of things take five weeks. You plan for it.

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Giorgio_Xo

VISA holds a special position in the economy since it processes a large percentage of all commercial transactions. VISA serves a mini Federal Reserve Bank so the normal rules a private business shouldn't apply. Wal-mart made this point during the debit card case when VISA forced Wal-mart to accept debit card payments.

The fact you can't pay with cash online forces surfers to shop with only plastic processed through 4 major cards. The power then to regulate interstate commerce online is placed in their hands. That makes VISA a public entity.

I realize it is a bit of a leap legally but not morally.

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Make Levees, Not War

[dfo]

i agree, I just got some email tonite saying that my sites haven't even been submitted to visa yet because I never put the new product codes in... WTF, it took 2 weeks to tell me that? 2 weeks since I was told that everything was good to go and they were already sent off to visa for approval. Doesn't make any sense to me.

Also I was told that the product codes wouldnt be activated until visa approved the site, so whats the purpose of putting them in in the first place, they just goto error pages.

You guys are usually top notch but something needs to be done about this new visa approval process, it's been nothing but a pain.