KMR Stitch

50 cancels

bopha

In the real world of sales (which BTW is what we are doing here)
this is called 'chicken closing'. You have a lot of problems if you are doing that. Basically, you didn't do your job.

9 times out of 10 chicken closing gets you balks and refunds or in this case the immediate cancle. Why should you get paid for not doing your job?

I don't think program owners should keep bad closers around.
It does cost them money. It's up to the sponsor program to cover the cancelation procedure and provide the quality program to help ensure the trials rebill.

It's the sales persons job to get qualified leads, and sell it.

Why not give the surfer solid sales techniques instead of
wussy half ass marketing. Someone mentioned putting this guy on Rev share. I'll bet he'd come up with something better than his current marketing.

Any company that employed a chicken closer would fire him in a heartbeat.

Big Monkie

Ok. A lot of surfers these days, probably a majority, dont trust these kind of deals. And for good reason. In the past there have been more than a few programs that have screwed people. A lot of surfers are afraid to give out their credit card info even for a trial, because for all they know the cancel process will be so difficult somehow as to be impossible. Now you and i know that this doesnt go on much anymore, but surfers arent familiar with visa/chargeback type of porn issues lately.
I have had sites before where i told the surfer it was easy to cancel if they wanted, so as to allay this type of fear. But i also told them that they probably wouldnt want to because the site was so good blah blah blah. I wasnt telling them how, but that it wasnt a hassle to do so if they chose.
Should i have not been paid for that?

AlienQ - BANNED FOR LIFE

Alot of customers have been "Conditioned" to charge back.

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detoxed

I've had many people at clothing stores say hey if you dont like this next week just bring it back, our return policy is on the receipt. The point here is not affiliates TELLING PEOPLE TO CANCEL. Its TELLING THEM HOW TO CANCEL IF THEY ARENT SATISFIED.

beemk

you have a very good point stock, but put yourself in the sponsors shoes. at the end of the day they are just trying to scam extra $ from the sponsor. did you notice that you dont see this for anyone promoting revshare sites? i think in order for a site to not pay a webmaster for doing this they should have it written in their tos for the affiliate program.

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I host with Vacares

beemk

yeah but they dont exactly interpret it as what you're saying.

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I host with Vacares

cherrylula

Yeah once years ago I ordered some crap on the tv, and waited like a couple days too many to send it back like a dumbass and got stuck with a bill for some crap I didn't need. Because I missed the cancel deadline.

But it was the freebie trial that got me.

I now wonder if I could have done the chargeback thing

crockett

the guy with that page wasn't just explaining how to cancel.. he was telling them to sign up to several sites and then cancel so they could enjoy the free porn... Very big diffrence.. re-read it.

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In November, you can vote for America's next president or its first dictator.

wyldblyss

I have come across many sites that say:

Why pay for porn when you can get all you want for free. Simply sign up to these companies and as soon as you sign up for the free trial, cancel the subscription. That way you never pay a cent for it. You will have several days of unlimited access to get all the porn you want. When you free trial is over, simply come back here to sign up again to that site or many of the other sites we have to offer. You can get unlimited amounts of porn forever and never pay a cent.

Their game plan? Fuck the sponsor, get the surfer to sign up and then cancel and then go back to sign up again, and again and again.

The only thing they think about is making as much as possible, never once considering that in doing so, down the line they are fucking the entire industry.

This isn't about letting people know they can cancel, this is about teaching them to get everything for free. Sponsors could not survive for long if a large number of webmasters did that.

Doctor Dre

I would put in my TOS : Do not use that a sale TOOL . If you do promo over fucking the sponsor over on a 40 $ sale, it really sucks

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broke

You should reread it and tell me where he tells people to cancel.

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Perfect Gonzo

BuckLover

I have one word for that! SCAM!

Living For Today

if u are getting paid by the sponsor and they rely on rebills to make the money you definitely shoudlnt be letting the surfer know how to cancel.

Webasic

I agree.

maxjohan

I agree. Also check your sponsors members area, may be a good idea before you start to promote something?

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William-Xfactor

Why even have trials!
If the site is any good people will join for a full month.
While your at it clean up your sites, put the cancellation links in easy view for customers to cancel when the login.
Build your sites and back them in to build recurring memberships based on customer satisfaction instead of relying on people to forget to cancel!
That?s what we do and would not have it any other way.

PS It?s not up to the affiliate to advise the surfer how to cancel that?s the programs job!
To bad there are so many scammers in this biz.

William-Xfactor

Oh did I mention we only had one charge back this year
Goes hand in hand with honesty and customer satisfaction