Ok, whats up with ccbill? - Page 2 - GoFuckYourself.com

chowda · 02-16-2004, 07:26 AM

50 complains

sweandy · 02-16-2004, 07:42 AM

How are you other sales last week?
I haven't had so little sales ever that i had last week on sponsors i promote. NastyDollars, Bangbros, ARS etc etc.

It was great for the first week of Feb. Better than ever in fact. But the second week now terrible. Never been so bad in over a year for one week.

My own site with CCBill on the other hand is like normal on sales or even abit better.
Note that i don't have any affiliates.

But i wonder if all this might have something todo with the last IE update or so. Cookie cut out or something that makes sales not registrered on affiliates just on the paysite owners.

I just speculate on my own traffic. But it could well be like this.

justsexxx · 02-16-2004, 07:47 AM

Quote:

Originally posted by charlie6763

Stats for our site only registered "1" sale yesterday too. Not even close I just got off the phone with CCBill and they said it's a "reporting error" that will be resloved today and you'll see your sales from yesterday as soon as it's fixed.

Good to hear, this also means sales will be "added" to affiliates?

seven · 02-16-2004, 07:58 AM

Quote:

Originally posted by CHMOD
I got 1 sale yesterday. I usually get anywhere between 12 and 20 sales/day.

It is not an affiliate program. It is my own site.

Affiliate stats is still fine. Owner stats showed everything normal yesterday. Today it's showing only 1 sale for yesterday and 0 rebills lol. I'm sure the reporting error will get fixed soon

bignasty · 02-16-2004, 07:59 AM

something aint right with it. MY clicks doubled up too. I also got a trial that should have rebilled yesterday, it says it is still active but I didn't get credited with the rebill.

john FVC · 02-16-2004, 08:23 AM

I saw a monster drop in sales at the beginning of last week with all CCbill sponsors. I usually am pretty consistent so immediately I started looking for problems. By midweek things were desperate so my last port of call was with CCbill themselves. They said things were fine their end but did agree there was an enormous hole in my sales compared to the past couple of months. Like everyone else my clicks had doubled. The day after I mailed them my sales suddenly came back like someone flicking a switch. I had a notion that CCbill were at fault but they are unlikely to admit it though their support in the past has been excellant I have to add. When I saw this post it basically confirms for me that it is CCbill who were at fault. My week ended up as per normal with a massive recovery of sales by the weekend. I speculate that this was me getting the sales credited from the fuck up in the first half of the week. I think they may well have a few bugs at the moment.

GotGauge · 02-16-2004, 08:24 AM

Just make a quick phone call to ccbill...

I did, they said stats are messed up, and they are working on the problem..

I have noticed a day as a sponsor not showing Very many sales,
and as an affiliate to other ccbill sites there is a day or 2 as well with no or little sales.

I do think however, ccbill should post these problems in both the
affiliate and webadmin news sections, so all this guessing does not take place....

john FVC · 02-16-2004, 08:27 AM

Yep I agree...better to tell the truth. They will gain more respect for that.

Dirty F · 02-16-2004, 08:46 AM

Ok, so far the informed several paysite owners that sales will show up soon again...did they admit yet that the sales for the affiliates are fucked up as well?

Its starting to piss me off.

I dont like looking at 1:12500 ratios without knowing whats up.

Peter Romero · 02-16-2004, 08:48 AM

I watched my sales disapear off my screen for yesterday. I wrote to them and they said it was a "Hicup" in the system although they still have not returned my money to my account. By the looks of this thread, the "Hicup" is echo-ing. Corvette, where are you?

Dirty F · 02-16-2004, 08:50 AM

Also i noticed ccbill only is talking about yesterday while this has been going on for a few days now.

I wonder if we ever will get credit for lost sales.

So far ccbill doesnt seem to have much to say.

They soon will post something about the by now famous "glitch" i guess.

PornAddict · 02-16-2004, 08:53 AM

I too had some sales just disappear (from yesterday), but CCBill has always been great so I'm sure whatever the problem is, they'll have it fixed asap.

- PornAddict

Tex Willer · 02-16-2004, 09:01 AM

Quote:

Originally posted by lurking

lol

Nickless · 02-16-2004, 10:16 AM

any news from ccbill on this?

Master_Yoba · 02-16-2004, 11:14 AM

I got this from my sales rep:

"... they are working on the database, should be fixed shortly..
just a reporting error, no problems with signups being taken"

Dirty F · 02-16-2004, 11:15 AM

DTK · 02-16-2004, 11:21 AM

My click count has just returned to 'normal'. Anyone else?

nige · 02-16-2004, 12:08 PM

Quote:

Originally posted by DTK
My click count has just returned to 'normal'. Anyone else?

Yeah, same here.
Dialer was removed from Billing Type.

jimmyf · 02-16-2004, 01:22 PM

Quote:

Originally posted by Catalinas
Anyone know how long it takes for a sale to show up in your stats?

around 15 min's

Dirty F · 02-16-2004, 01:26 PM

Ok, cool. My stats seem to be normal now. Sales showed up and the hits sent look normal again.

It seems it was a web900 problem that messed things up.

Check your stats now, it should be fine.

Also thanks to Corvett for hitting me up.

JoeyAF · 02-16-2004, 01:34 PM

Yep. Our stats are also back to normal!

DavidS · 02-16-2004, 01:50 PM

Hello,

Allow me to introduce myself, and offer some information regarding our recent Affiliate Admin reporting bug.

I am David S., Director of CCBill Client Support. I thought it would be appropriate for me to apologize to our clients for the time it has taken us to get the following information out regarding the Affiliate Admin Reporting issue.

On Thursday, February 12, 2004 at @4 pm (MST), a code update to our system resulted in a bug error within the Affiliate Admin reporting system. This bug created incorrect click counts, therefore affecting ratios. This bug has been fixed, and reporting has been updated to reflect the correct information for this timeframe.

Please note this was a reporting error only, and did not affect any actual counts for that period.

We apologize for any inconvenience this issue may have created for you and your users.

I would also like to mention that just because I am now online, does not mean that Corvette has gone anywhere. Mark remains a fixture at CCBill in our Risk Area -- and on GFY! My hope is that by joining this board, my added involvement can improve our client communications when incidences like this occur.

Myself and the client Support supervisors are looking forward to getting to know each of you better.

Peter Romero · 02-16-2004, 02:11 PM

It's all good in the hood now. Thanks CC Bill - I knew you'd pull through.

seven · 02-16-2004, 02:32 PM

Darkknight · 02-16-2004, 03:47 PM

is it just me or are the stats messed up again?

DutchTeenCash · 02-16-2004, 03:51 PM

yeah quickstats were weird too i think theyre ok now again though...

Lange · 02-16-2004, 04:15 PM

Quote:

Originally posted by DavidS
Hello,

Allow me to introduce myself, and offer some information regarding our recent Affiliate Admin reporting bug.

I am David S., Director of CCBill Client Support. I thought it would be appropriate for me to apologize to our clients for the time it has taken us to get the following information out regarding the Affiliate Admin Reporting issue.

On Thursday, February 12, 2004 at @4 pm (MST), a code update to our system resulted in a bug error within the Affiliate Admin reporting system. This bug created incorrect click counts, therefore affecting ratios. This bug has been fixed, and reporting has been updated to reflect the correct information for this timeframe.

Please note this was a reporting error only, and did not affect any actual counts for that period.

We apologize for any inconvenience this issue may have created for you and your users.

I would also like to mention that just because I am now online, does not mean that Corvette has gone anywhere. Mark remains a fixture at CCBill in our Risk Area -- and on GFY! My hope is that by joining this board, my added involvement can improve our client communications when incidences like this occur.

Myself and the client Support supervisors are looking forward to getting to know each of you better.

Hey DavidS,

Thank you for setting the record straight...and Welcome to the Board.

LOL

chowda · 02-16-2004, 07:08 PM

besides clicks, how about the tracking of sales?

sickkittens · 02-16-2004, 07:17 PM

Is this a click only or signup problem for those having problems?

I have 1:5000 conversions recently where I have 1:250 on other programs.

Clicks did get fixed for me though.

Catalinas · 02-16-2004, 07:48 PM

I just had my suspicions confirmed. I was blaming ccbill for low signups on one sponsor I promoted for about a week and a half. There was nothing wrong with ccbill's tracking. This sponsor has the 'pay on trials' option set to no. I wasn't making any sales because any sign ups I sent were trials and they have it set to not pay on trials. I did however get a rebill from one of the trials (for the slow people, that's how I realized they had it set to not pay on trials).

Can CCbill PLEASE take out this one last feature that can help sponsors get free sales? There is absolutely no reason on a partnership program to not pay on trials. I'd be interested in hearing from Corvette or DavidS on this issue. As of now, I won't be promoting CCbill sites that have trials as I can't be sure if they are going to pay on the trials.

Catalina

Catalinas · 02-17-2004, 04:31 PM

Quote:

Originally posted by Catalinas
I just had my suspicions confirmed. I was blaming ccbill for low signups on one sponsor I promoted for about a week and a half. There was nothing wrong with ccbill's tracking. This sponsor has the 'pay on trials' option set to no. I wasn't making any sales because any sign ups I sent were trials and they have it set to not pay on trials. I did however get a rebill from one of the trials (for the slow people, that's how I realized they had it set to not pay on trials).

Can CCbill PLEASE take out this one last feature that can help sponsors get free sales? There is absolutely no reason on a partnership program to not pay on trials. I'd be interested in hearing from Corvette or DavidS on this issue. As of now, I won't be promoting CCbill sites that have trials as I can't be sure if they are going to pay on the trials.

Catalina

02-16-2004, 07:26 AM	#51
chowda Confirmed User Join Date: Jun 2003 Location: Gooch city Posts: 9,527	50 complains __________________ Someone finds you... 2007 PS: Nationalnet is the best host I've ever had. And i tried alot of them.

02-16-2004, 08:23 AM	#56
john FVC Confirmed User Industry Role: Join Date: Jan 2004 Location: Europe Posts: 671	I saw a monster drop in sales at the beginning of last week with all CCbill sponsors. I usually am pretty consistent so immediately I started looking for problems. By midweek things were desperate so my last port of call was with CCbill themselves. They said things were fine their end but did agree there was an enormous hole in my sales compared to the past couple of months. Like everyone else my clicks had doubled. The day after I mailed them my sales suddenly came back like someone flicking a switch. I had a notion that CCbill were at fault but they are unlikely to admit it though their support in the past has been excellant I have to add. When I saw this post it basically confirms for me that it is CCbill who were at fault. My week ended up as per normal with a massive recovery of sales by the weekend. I speculate that this was me getting the sales credited from the fuck up in the first half of the week. I think they may well have a few bugs at the moment. __________________ Convert with your MILF & Mature traffic. CCBill 50% -60% Revshare Last edited by john FVC; 02-16-2004 at 08:25 AM..

02-16-2004, 08:24 AM	#57
GotGauge Confirmed User Join Date: Nov 2001 Location: USA Posts: 3,072	Just make a quick phone call to ccbill... I did, they said stats are messed up, and they are working on the problem.. I have noticed a day as a sponsor not showing Very many sales, and as an affiliate to other ccbill sites there is a day or 2 as well with no or little sales. I do think however, ccbill should post these problems in both the affiliate and webadmin news sections, so all this guessing does not take place.... __________________ ICQ 22264474 [email protected]

02-16-2004, 08:27 AM	#58
john FVC Confirmed User Industry Role: Join Date: Jan 2004 Location: Europe Posts: 671	Yep I agree...better to tell the truth. They will gain more respect for that. __________________ Convert with your MILF & Mature traffic. CCBill 50% -60% Revshare

02-16-2004, 08:48 AM	#60
Peter Romero Long time no happy ending Industry Role: Join Date: Feb 2003 Location: San Diego CA Posts: 10,578	I watched my sales disapear off my screen for yesterday. I wrote to them and they said it was a "Hicup" in the system although they still have not returned my money to my account. By the looks of this thread, the "Hicup" is echo-ing. Corvette, where are you? __________________ POVCash [email protected] See them all here: http://www.Petergirls.com

02-16-2004, 07:42 AM	#52
sweandy Confirmed User Join Date: Jan 2002 Location: Europe Posts: 422	How are you other sales last week? I haven't had so little sales ever that i had last week on sponsors i promote. NastyDollars, Bangbros, ARS etc etc. It was great for the first week of Feb. Better than ever in fact. But the second week now terrible. Never been so bad in over a year for one week. My own site with CCBill on the other hand is like normal on sales or even abit better. Note that i don't have any affiliates. But i wonder if all this might have something todo with the last IE update or so. Cookie cut out or something that makes sales not registrered on affiliates just on the paysite owners. I just speculate on my own traffic. But it could well be like this.

02-16-2004, 07:59 AM	#55
bignasty Confirmed User Join Date: Nov 2003 Location: sc Posts: 1,421	something aint right with it. MY clicks doubled up too. I also got a trial that should have rebilled yesterday, it says it is still active but I didn't get credited with the rebill.

02-16-2004, 08:46 AM	#59
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Ok, so far the informed several paysite owners that sales will show up soon again...did they admit yet that the sales for the affiliates are fucked up as well? Its starting to piss me off. I dont like looking at 1:12500 ratios without knowing whats up.

02-16-2004, 08:50 AM	#61
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Also i noticed ccbill only is talking about yesterday while this has been going on for a few days now. I wonder if we ever will get credit for lost sales. So far ccbill doesnt seem to have much to say. They soon will post something about the by now famous "glitch" i guess.

02-16-2004, 08:53 AM	#62
PornAddict Confirmed User Join Date: Feb 2002 Location: New Jersey Posts: 1,401	I too had some sales just disappear (from yesterday), but CCBill has always been great so I'm sure whatever the problem is, they'll have it fixed asap. - PornAddict

02-16-2004, 10:16 AM	#64
Nickless Confirmed User Join Date: Aug 2003 Location: homeless Posts: 1,955	any news from ccbill on this?

02-16-2004, 11:14 AM	#65
Master_Yoba Confirmed User Join Date: Jul 2002 Location: Dagobah Posts: 1,273	I got this from my sales rep: "... they are working on the database, should be fixed shortly.. just a reporting error, no problems with signups being taken" __________________ WATCH MORE PORN

02-16-2004, 11:15 AM	#66
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Bump

02-16-2004, 11:21 AM	#67
DTK Confirmed User Industry Role: Join Date: Feb 2002 Location: The 510 Posts: 4,545	My click count has just returned to 'normal'. Anyone else?

02-16-2004, 01:26 PM	#70
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Ok, cool. My stats seem to be normal now. Sales showed up and the hits sent look normal again. It seems it was a web900 problem that messed things up. Check your stats now, it should be fine. Also thanks to Corvett for hitting me up.

02-16-2004, 01:34 PM	#71
JoeyAF Registered User Join Date: Apr 2003 Posts: 76	Yep. Our stats are also back to normal! __________________ http://afdollars.com

02-16-2004, 01:50 PM	#72
DavidS Registered User Join Date: Feb 2004 Location: Arizona Posts: 10	Hello, Allow me to introduce myself, and offer some information regarding our recent Affiliate Admin reporting bug. I am David S., Director of CCBill Client Support. I thought it would be appropriate for me to apologize to our clients for the time it has taken us to get the following information out regarding the Affiliate Admin Reporting issue. On Thursday, February 12, 2004 at @4 pm (MST), a code update to our system resulted in a bug error within the Affiliate Admin reporting system. This bug created incorrect click counts, therefore affecting ratios. This bug has been fixed, and reporting has been updated to reflect the correct information for this timeframe. Please note this was a reporting error only, and did not affect any actual counts for that period. We apologize for any inconvenience this issue may have created for you and your users. I would also like to mention that just because I am now online, does not mean that Corvette has gone anywhere. Mark remains a fixture at CCBill in our Risk Area -- and on GFY! My hope is that by joining this board, my added involvement can improve our client communications when incidences like this occur. Myself and the client Support supervisors are looking forward to getting to know each of you better. __________________

02-16-2004, 02:11 PM	#73
Peter Romero Long time no happy ending Industry Role: Join Date: Feb 2003 Location: San Diego CA Posts: 10,578	It's all good in the hood now. Thanks CC Bill - I knew you'd pull through. __________________ POVCash [email protected] See them all here: http://www.Petergirls.com

02-16-2004, 02:32 PM	#74
seven Confirmed User Join Date: Apr 2002 Location: LaLa Land Posts: 2,697	__________________ Toy Rev Rouge Web Design

02-16-2004, 03:47 PM	#75
Darkknight Registered User Join Date: Jan 2003 Posts: 18	is it just me or are the stats messed up again?

02-16-2004, 03:51 PM	#76
DutchTeenCash I like Dutch Girls Join Date: Feb 2003 Location: dutchteencash.com Posts: 21,684	yeah quickstats were weird too i think theyre ok now again though... __________________ ICQ 16 91 547 - SKYPE dutchteencash bob AT dutchteencash DOT com ... did you see our newest Sweet Natural Girl Priscilla (18)?

02-16-2004, 07:08 PM	#78
chowda Confirmed User Join Date: Jun 2003 Location: Gooch city Posts: 9,527	besides clicks, how about the tracking of sales? __________________ Someone finds you... 2007 PS: Nationalnet is the best host I've ever had. And i tried alot of them.

02-16-2004, 07:17 PM	#79
sickkittens I am a meat popsicle. Join Date: Jul 2002 Posts: 25,100	Is this a click only or signup problem for those having problems? I have 1:5000 conversions recently where I have 1:250 on other programs. Clicks did get fixed for me though. __________________ HIGHEST PAYOUTS FOR NO-CONSOLE TOURS IN THE ENTIRE INDUSTRY! THIS SIG CAN BE YOURS FOR $200 - ICQ: 78881543

02-16-2004, 07:48 PM	#80
Catalinas Registered User Join Date: Jun 2001 Location: Las Vegas, Nevada Posts: 346	I just had my suspicions confirmed. I was blaming ccbill for low signups on one sponsor I promoted for about a week and a half. There was nothing wrong with ccbill's tracking. This sponsor has the 'pay on trials' option set to no. I wasn't making any sales because any sign ups I sent were trials and they have it set to not pay on trials. I did however get a rebill from one of the trials (for the slow people, that's how I realized they had it set to not pay on trials). Can CCbill PLEASE take out this one last feature that can help sponsors get free sales? There is absolutely no reason on a partnership program to not pay on trials. I'd be interested in hearing from Corvette or DavidS on this issue. As of now, I won't be promoting CCbill sites that have trials as I can't be sure if they are going to pay on the trials. Catalina