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Old 02-12-2004, 12:45 AM   #1
macker
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:mad No Answer! - Epoch, Ibill!

Ok, so its now 1 week and a few emails later and I still haven't been able to get a reply from Epoch or IBILL.

Does anybody have an icq number for any of the reps?

Much appreciated.
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Old 02-12-2004, 12:47 AM   #2
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What is the nature of your Epoch request? And ibill, read the other thread...
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Old 02-12-2004, 12:49 AM   #3
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What is the nature of your Epoch request? And ibill, read the other thread...
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Old 02-12-2004, 01:13 AM   #4
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Quote:
Originally posted by V_RocKs
What is the nature of your Epoch request? And ibill, read the other thread...
Billing
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Old 02-12-2004, 03:36 AM   #5
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bump.....

Great these billing companies eh!!!!

About as good as PGP.com who's customer service is fucking shit....
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Old 02-12-2004, 03:56 AM   #6
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Epoch replies very quick to me, always.
Did you try to call them? Where are you sending your emails to?
Try [email protected]

Ibill is a different story...you can expect a reply in a couple weeks from them if they reply ever, better call them!
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Old 02-12-2004, 04:54 AM   #7
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Originally posted by macker
Ok, so its now 1 week and a few emails later and I still haven't been able to get a reply from Epoch or IBILL.
Does Ibill have a support team that answer to emails???I didnt know it
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Old 02-12-2004, 04:57 AM   #8
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i hate to do this but email support[@]ccbill.com with a "test" message and report how long it takes to get a reply.
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Old 02-12-2004, 05:48 AM   #9
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Quote:
Originally posted by macker
Ok, so its now 1 week and a few emails later and I still haven't been able to get a reply from Epoch or IBILL.

Does anybody have an icq number for any of the reps?

Much appreciated.
What email address did you send the message to? Please forward your original request to [email protected]. You can ICQ me at 172014435. We also provide client support 24/7 so you can always call us. 800-764-4266.
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Old 02-12-2004, 05:58 AM   #10
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Go with CCBill or Epoch, IBIll is crap.
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Old 02-12-2004, 07:05 AM   #11
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Old 02-12-2004, 08:50 AM   #12
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Quote:
Originally posted by macker
Ok, so its now 1 week and a few emails later and I still haven't been able to get a reply from Epoch or IBILL.

Does anybody have an icq number for any of the reps?

Much appreciated.


Hello Macker,


I apologize that no one has responded to your email request. Please contact me directly at 310/577-2439 or icq 159639902.

Regards
Amparo Alcarez
Sales Manager
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Old 02-12-2004, 09:10 AM   #13
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What was the question lol?
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Old 02-12-2004, 10:19 AM   #14
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Why do people who work on the web have a fear of the phone .Also email is not a 100% form of communication. My wife emails me from across the room and sometimes I dont get them.
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Old 02-12-2004, 10:27 AM   #15
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Originally posted by tony404
Why do people who work on the web have a fear of the phone .Also email is not a 100% form of communication. My wife emails me from across the room and sometimes I dont get them.
Hmmm Timezones, convienence and i would expect to get e-mail replies....
Breaking to make phone call is not practical when ya work on the web and an e-mail is a record you carry for the future.... unless you record all your phone calls do ya?
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Old 02-12-2004, 01:19 PM   #16
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Quote:
Originally posted by Paro




Hello Macker,


I apologize that no one has responded to your email request. Please contact me directly at 310/577-2439 or icq 159639902.

Regards
Amparo Alcarez
Sales Manager
Wow a fast answer, is it the effect of the change of ownership? Anyways it is good
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Old 02-12-2004, 01:33 PM   #17
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You should check out new inventions such as the telephone. I think it has something to do with sending a voice signal over a line. Not sure tho, hope it can help.



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