No Answer! - Epoch, Ibill!
 

Ok, so its now 1 week and a few emails later and I still haven't been able to get a reply from Epoch or IBILL.

Does anybody have an icq number for any of the reps?

Much appreciated. :thumbsup

What is the nature of your Epoch request? And ibill, read the other thread...

:helpme

Billing :)

bump.....

Great these billing companies eh!!!!

About as good as PGP.com who's customer service is fucking shit....

Epoch replies very quick to me, always.
Did you try to call them? Where are you sending your emails to?
Try [email protected]

Ibill is a different story...you can expect a reply in a couple weeks from them if they reply ever, better call them!

Does Ibill have a support team that answer to emails???I didnt know it :1orglaugh

i hate to do this but email support[@]ccbill.com with a "test" message and report how long it takes to get a reply.

What email address did you send the message to? Please forward your original request to [email protected]. You can ICQ me at 172014435. We also provide client support 24/7 so you can always call us. 800-764-4266.

Go with CCBill or Epoch, IBIll is crap.

Hello Macker,


I apologize that no one has responded to your email request. Please contact me directly at 310/577-2439 or icq 159639902.

Regards
Amparo Alcarez
Sales Manager

What was the question lol?

Why do people who work on the web have a fear of the phone .Also email is not a 100% form of communication. My wife emails me from across the room and sometimes I dont get them.

Hmmm Timezones, convienence and i would expect to get e-mail replies....
Breaking to make phone call is not practical when ya work on the web and an e-mail is a record you carry for the future.... unless you record all your phone calls do ya?

Wow a fast answer, is it the effect of the change of ownership? Anyways it is good:thumbsup

You should check out new inventions such as the telephone. I think it has something to do with sending a voice signal over a line. Not sure tho, hope it can help.



:)