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Old 02-01-2004, 09:35 AM   #1
Lickshots
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Join Date: Feb 2002
Location: FTL
Posts: 271
Don't ever ever buy a Sprint PCS phone!

I just closed my account today....click below for more stories.

Sprint PCS Sucks!
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Old 02-01-2004, 09:36 AM   #2
TheEnforcer
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Join Date: May 2001
Posts: 2,855
The phones themselves I've always felt were top notch and never had problems with at all. Their customer service however sucks donkey balls.
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Old 02-01-2004, 09:41 AM   #3
Lickshots
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Join Date: Feb 2002
Location: FTL
Posts: 271
I just finished speaking w/ a customer service agent from Sprint and he was okay, but their service and billing is outrageous. For example, it says on on my online statement I owe $112.62, but when I click on the invoice, it says I have a credit balance of $52.64. How can that be? When I asked the service agent, he said it was a mistake on our part. And this has been happening over the past year w/ them.
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Old 02-01-2004, 09:45 AM   #4
patmccrotch
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Join Date: Oct 2002
Location: edinburgh
Posts: 655
My favorite is that my monthly package is 59.99 yet my bill is $80. They have way to much shit that they tack. For instance, the FCC allowed wireless companies to recover costs for the Local Number Porting shit by adding it to the bill. Sprint PCS's rate is the highest in the biz.

But, i was using T-mobile. While their customer service was top notch, their phones/coverage sucked. I'm sure the earth would split open if a company had all 3 covered, service/coverage/phones.
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Old 02-01-2004, 10:34 AM   #5
AdultWebGraphics
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Join Date: Oct 2001
Posts: 980
I have had sprint service for over 5 years and never have had any problems at all. Maybe Im just lucky.
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Old 02-01-2004, 10:38 AM   #6
nap
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Join Date: Dec 2002
Location: midwest
Posts: 2,765
my entire family has sprint and none of us have had any complaints. everybody has a sucks page...www.bestbuysux.org
a company of 20 million customers can not make everybody happy
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