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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-29-2004, 10:44 AM   #1
daddynastee
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Join Date: Oct 2002
Location: Texas
Posts: 310
Verotel Payouts...Getting yours?

I'm set up with Verotel to receive monthly payouts. Usually by the end of the first week of each month they send an email detailing the weekly transaction amounts, the total on the check that's coming, blah blah blah.
But I never received an email for January, -- nor did I receive a check (duh)?

Has anyone else not received payment?

Of course I've emailed customer support (nothing), called (they are in bed, call back some other time), tried Nicole, all I got from their payment's dept. was an automated response saying:

"Due to an excessive level of customer enquiries following the implementation of our new rate system, some delays may be experienced in receiving your requested information."


Christ, that was "implemented" in fucking September ! of last year.



What's up with this shit?
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Old 01-29-2004, 10:50 AM   #2
jawanda
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Yeah, I've gotten both my 'payout email' and my check. Are you an affiliate or a paysite owner?

Try the 'Live Help' available when logged in to the 'Verotel Control Center' ... that's the only good way I've found to contact them.

They seem to be available on there about 18 hours/day (based on my experience).

Good luck,

-Phil
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Old 01-29-2004, 11:03 AM   #3
daddynastee
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Quote:
Originally posted by jawanda
Yeah, I've gotten both my 'payout email' and my check. Are you an affiliate or a paysite owner?

-Phil
Phil, thanks for responding with useful info. I'm a paysite owner that uses their 1 (900) billing option as an alternative to CCBill, for declines etc. or just for folks that want pay-by-phone.

I'll try their LIVE HELP thing now.

It's good to hear that you received your email notice AND check. That bodes well.

Cheers,

DN
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Old 01-29-2004, 11:04 AM   #4
blackfeet
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I got mine!
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Old 01-29-2004, 11:17 AM   #5
jawanda
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Quote:
Originally posted by daddynastee



I'll try their LIVE HELP thing now.

No problem man, let us know what happens.

-p
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Old 01-29-2004, 11:35 AM   #6
KCat
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Got mine a couple of days ago.
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Old 02-15-2004, 11:34 AM   #7
hwood
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Just started with them.... I should get my first check in a couple weeks..... look forward to spending on more models..... YAY
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Old 02-15-2004, 11:47 AM   #8
doober
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better of using wires with weekly payments, in this climate it seems much more prudent with the instability we keep seeing with billing companies
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Old 02-15-2004, 11:50 AM   #9
Capt Porn
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daddynastee - with verotel, it takes up to 12 weeks for a payout on 900 billing.
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you should wear one of these...
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Old 02-15-2004, 11:51 AM   #10
lock
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i got my email to say it is in the mail.
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