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Old 12-04-2003, 04:46 AM   #1
Matt 26z
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2yo broke monitor with 1yr warranty

Anyone here know how to get around an expired 1 year warranty?

My monitor won't turn on (no power to picture tube), and I don't think I should have to pay to have it fixed since this is the SECOND Sony Trinitron monitor that has gone out at the 2 year mark. Plus they were $500 each, and $1000+ for a grand total of 4 years service is UNACCEPTABLE. I certainly can't afford another new one, or even the repair I'm sure.

I never regestered it, so they don't know when I bought it. What if I just tell them I got it 6 months ago?

I could scan the receipt and change the date if I have to, and say I lost the original.
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Old 12-04-2003, 05:06 AM   #2
Gemini
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Wonder where ALLL that info goes that comes from the retailer scanning that lil UPC code? ;-) The manufacturer knows when that monitor was sold. Try to go at them with a lie and you won't get a thing.

Look in to having it repaired first along with

calling the manufacturer and talking to a supervisor in their Customer Service. You might be surprised how they treat you if you lavish praise on and at the same time plug the dismay over the failures. You could very well end up with a new monitor.

Also, microcenter has refurb'd 17's on sale this week-month... 49.99 after a $40 rebate. ;-)
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Old 12-04-2003, 05:09 AM   #3
iroc409
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best buy was selling kds 17's for $50 the other day. i thought about picking a couple up, just to flip lol.

i used to have one, and for the price that's a pretty good deal.

with all my electronic shit i usually send it to my dad. he minored in electronics in college, he fixes all that shit. and is very good at it.

but you might check around on some of that stuff. a lot of places won't even fix monitors these days. i had some stereo work done to a 30-year-old reciever a while back though that was a lot less than i thought it would be, i just shopped around a bit.
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Old 12-04-2003, 05:09 AM   #4
johnbosh
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wow sucks
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Old 12-04-2003, 05:10 AM   #5
 Smokey The Bear 
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I have the all-time record for things breaking within a week of the waranty ruunning out
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Old 12-04-2003, 06:14 AM   #6
BillMePro
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UPC just contains price and description. serial number is unique
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Old 12-04-2003, 06:22 AM   #7
Ross
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Lying to save yourself $500? Not worth it man. Once you start going down that road you'll do it more and more........

Do a couple of galleries and go buy yourself a new monitor!
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Old 12-04-2003, 06:28 AM   #8
 Smokey The Bear 
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Quote:
Originally posted by Ross
Lying to save yourself $500? Not worth it man. Once you start going down that road you'll do it more and more........
!
exactly , the next thing you know , you will be ripping that ( "do not remove" tag off your mattress and not looking both ways before you cross the street. and from there its only a quick jump and you will be murdering whole families with a pick axe.
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Old 12-04-2003, 07:19 AM   #9
Matt 26z
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Quote:
Originally posted by Ross
Lying to save yourself $500? Not worth it man. Once you start going down that road you'll do it more and more........

Do a couple of galleries and go buy yourself a new monitor!
A couple? That's $250 per gallery. Nobody can do that.
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Old 12-04-2003, 07:46 AM   #10
tootie
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Quote:
Originally posted by Matt 26z


A couple? That's $250 per gallery. Nobody can do that.
I've made more than that from one gallery before.

Good luck getting a replacement. Sucks that it went out like that.
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Old 12-04-2003, 08:01 AM   #11
Scootermuze
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Quote:
Originally posted by *Smokey The Bear*
I have the all-time record for things breaking within a week of the waranty ruunning out
It's a form of planned obsolescence..
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Old 12-04-2003, 08:07 AM   #12
JamesK
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just buy a new monitor
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Old 12-04-2003, 08:09 AM   #13
Squito
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I would just say call expain the situation and if the first person u speak to says they cant help u move up the ladder till u get to the person that will fix it and make sure along the way to get there names and employee numbers and eventually u will get someone that will replace it just make a big deal about it. They are a billion dollar company i am sure they can send u out a new monitor or at least fix it.
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Old 12-04-2003, 08:09 AM   #14
BlueFly
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Quote:
Originally posted by Matt 26z


A couple? That's $250 per gallery. Nobody can do that.
I had 19 sales from a Jordan Capri gallery posted at the hun in September... And half of them are still rebilling! That would pay for the monitor right there... I would call them and be honest. I tried pulling some shit like that with a stolen amplifier when I was in college... haha man, talk about busted!
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Old 12-04-2003, 08:23 AM   #15
Gemini
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UPC just contains price and description. serial number is unique...

...until its coupled with the store sales records (that most manufacturers have access to for this very purpose as well as rebating etc etc)

and alot of the stores here are now scanning two codes... guess what that second one holds? Yep. lol Identifiers for that unique item. SN, Mod# etc. That will be on ALL things pretty soon that have a reuse value.
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