Candid Hosting Rules! - GoFuckYourself.com

Nardimus · 11-21-2003, 10:36 PM

I LOVE CANDIDHOSTING. THEIR 48-72 HOUR TURN AROUND TIME FOR SUPPORT TICKETS REALLY IS 2ND TO NONE

IM SO GLAD IM STUCK IN A CONTRACT THERE FOR A YEAR!!!

integrated · 11-21-2003, 10:39 PM

Quote:

Originally posted by Nardimus
I LOVE CANDIDHOSTING. THEIR 48-72 HOUR TURN AROUND TIME FOR SUPPORT TICKETS REALLY IS 2ND TO NONE

IM SO GLAD IM STUCK IN A CONTRACT THERE FOR A YEAR!!!

HAH

sync · 11-21-2003, 10:40 PM

Not really what you should do is either get a live rep (preferably sales) have him connect you to tech and get things straightened out. They seem to pay attention to the ppl that start up complaints.

Or secondly, call them up and cancel the contract cuz that style of support doesn't allow your business to grow, hence your losing money by hosting with them instead of allowing the network to strengthen your sales.

integrated · 11-21-2003, 10:42 PM

Quote:

Originally posted by sync
Not really what you should do is either get a live rep (preferably sales) have him connect you to tech and get things straightened out. They seem to pay attention to the ppl that start up complaints.

Or secondly, call them up and cancel the contract cuz that style of support doesn't allow your business to grow, hence your losing money by hosting with them instead of allowing the network to strengthen your sales.

one shoudn't have to dick around to get shit done

Nardimus · 11-21-2003, 10:42 PM

its rediculous.. i asked them to ad 3 domains into their dns after i put them on my server. it took 3 days, this is the norm there it seems. every single ticket i open there i have to call 2 days later to see what the delay is all about.

Nardimus · 11-21-2003, 10:43 PM

Quote:

Originally posted by integrated

one shoudn't have to dick around to get shit done

i second that!!!

integrated · 11-21-2003, 10:44 PM

Quote:

Originally posted by Nardimus
its rediculous.. i asked them to ad 3 domains into their dns after i put them on my server. it took 3 days, this is the norm there it seems. every single ticket i open there i have to call 2 days later to see what the delay is all about.

move,

best thing you can do

rackshack has better response time then these mofos and they are unmanaged!

Nardimus · 11-21-2003, 10:54 PM

i cant move, locked into a deal. only 4 months remaining though. dont think i can get out of it, and cant afford to deal if they decide to take me to court.

integrated · 11-21-2003, 10:55 PM

Quote:

Originally posted by Nardimus
i cant move, locked into a deal. only 4 months remaining though. dont think i can get out of it, and cant afford to deal if they decide to take me to court.

that blows

sync · 11-21-2003, 10:58 PM

Why dont you take a look at your contract that's what they'll sue you based on, but take a look if there's a support clause in there...

If there isn't any support clause, then you know next time you sign a contract you better make sure its something reasonable like 24 - 36 hours

If there is a clause there on the response time for support requests you can tell the judge (representing yourself and saving money) that they didn't hold up to the contract hence its null and void.

Regardless, there is something known as fair market value, now I assume this would just as easily apply to support.

Basically if you are paying $10,000/mbit and the fair market value is $1000. You can break out of the contract, same with support, if the fair market response time is 24 hours you can try this technique with both the reps and the judge.

The test of a company usually comes when you plan on leaving them rather than when you plan on signing up with them. If they're just as gracious letting you go, as signing you up, that's high class.

evilpavel · 11-22-2003, 12:04 AM

or you can tell them to suck your dick and call me to find out how to get cheap hosting.. infact we offer buy-as-you-use hosting... so hit me 124765860

DaLord · 11-22-2003, 12:07 AM

ISPrime rules. End of story!!!

CSM-101 · 11-22-2003, 12:23 AM

Quote:

Originally posted by Nardimus
I LOVE CANDIDHOSTING. THEIR 48-72 HOUR TURN AROUND TIME FOR SUPPORT TICKETS REALLY IS 2ND TO NONE

IM SO GLAD IM STUCK IN A CONTRACT THERE FOR A YEAR!!!

Nardimus,

Whose your rep, and when did you submit the ticket??

Please contact me when you can.

Forest · 11-22-2003, 12:56 AM

man they are paying out BIG TIME for posters these days huh?

Forest · 11-22-2003, 12:57 AM

Quote:

Originally posted by sync
Not really what you should do is either get a live rep (preferably sales) have him connect you to tech and get things straightened out. They seem to pay attention to the ppl that start up complaints.

.

Now THATS what I call customer service

Waiter there's a fly in my soup

Nardimus · 11-22-2003, 05:54 PM

Quote:

Originally posted by CSM-101

Nardimus,

Whose your rep, and when did you submit the ticket??

Please contact me when you can.

i gave up, ive already contacted my rep before. that does no good, maybe it helps a particular ticket, but when another problem arises i can be assured nobody will get anything done for days.

the best is when you call support directly and they tell you oh yeah, sorry about that, we only have 1 person who can handle that and he wont be here for awhile.

Weppel · 11-22-2003, 06:16 PM

Quote:

Originally posted by integrated

move,

best thing you can do

rackshack has better response time then these mofos and they are unmanaged!

rackshack rules

FreshC · 11-22-2003, 07:17 PM

I waited 12 days to have a domain added to my server once....

Veterans Day · 11-22-2003, 07:23 PM

Quote:

Originally posted by DaLord
ISPrime rules. End of story!!!

how long I been screamin that WTF People get a clue ISPRIME rocks, candid sucks cock. Contract? are you fuckin serious? LOL

webair · 11-22-2003, 08:56 PM

there are techs from candid on icq all the time, try them there...

contact me if you need some #'s

basschick · 11-22-2003, 11:57 PM

my rep at candidhosting is mark. i call him and he has someone on my every problem within seconds. he also checks back to make sure things are fixed and working.

if you're having problems with your rep, perhaps you can contact sharon to get switched to another one. i believe she is the person who would look into things like reps who don't fix problems for customers.

TurboAngel · 11-23-2003, 12:01 AM

Quote:

Originally posted by Nardimus
I LOVE CANDIDHOSTING. THEIR 48-72 HOUR TURN AROUND TIME FOR SUPPORT TICKETS REALLY IS 2ND TO NONE

IM SO GLAD IM STUCK IN A CONTRACT THERE FOR A YEAR!!!

Fuck Candid, they suck! Go with Webair or ISprime if you want some real hosting!

cheese · 11-23-2003, 12:44 AM

Quote:

Originally posted by integrated

move,

best thing you can do

rackshack has better response time then these mofos and they are unmanaged!

You know, rackshack has some great support

I don't care what people say, but I'm happy with my cheap rackshack server. No real problems and every support ticket gets answered asap. Shit, I've had support tickets resolved with minutes during business hours.

Paying over a dollar a gig at Candid is beyond me. Have you seen their new virtual packages? 25 gigs for $45/month and $50 set-up. About a month ago, they had 50 gig virtual plans for $25 and now half the gigs for about twice the price

LOL

anyway, rack shack rocks!! your own server for the price of a virtual.

Soul · 12-01-2003, 01:16 PM

fuck candid, there just plain lazy...thats all there is to it.......candidjoking more like it

Freeway · 12-01-2003, 02:05 PM

I must say... I think this is first post I have ever seen on any board that had somthing good to say about Candid.

chemicaleyes · 12-01-2003, 02:20 PM

Quote:

Originally posted by Freeway
I must say... I think this is first post I have ever seen on any board that had somthing good to say about Candid.

did you read the thread?

Veterans Day · 12-01-2003, 02:35 PM

candid sucks ass, there spammers get me irritated sometimes, try that shit On Isprimes network, NOT

Herb Kornfield · 12-01-2003, 02:58 PM

Support is the key, so are 30 day contracts........

No one really bothers to read the Terms and conditions of their sales contracts. Most real Hosting providers offer a Service Level Agreement anymore.

If your host cant offer a Service Level Agreement for network uptime as well support turnaround times then why are you letting your business go to amatuers?

Read your sales contrcats, then look into a new host ASAP. If I was you I would look for recomendations other than making my decision strictly on price.

You get what you pay for.

johnbosh · 12-01-2003, 03:00 PM

keescash · 12-01-2003, 03:03 PM

Serge_Oprano

SENSEX · 12-01-2003, 03:17 PM

I thought Candid use to be one of the best? I remember they use to get high reccomendations here, in fact I almost went with them before I chose my current host. What happened to them?

ronbotx · 12-01-2003, 04:22 PM

Candid Hosting .....Recommended by Spammers everywhere.

Head · 12-01-2003, 04:32 PM

Candid Sucks! Nothing but Problems with them

hornycash · 12-01-2003, 04:34 PM

have heard nothing good about candid, try jupiterhosting.com

11-21-2003, 10:36 PM	#1
Nardimus Confirmed User Join Date: Feb 2003 Location: Seattle Posts: 418	Candid Hosting Rules! I LOVE CANDIDHOSTING. THEIR 48-72 HOUR TURN AROUND TIME FOR SUPPORT TICKETS REALLY IS 2ND TO NONE IM SO GLAD IM STUCK IN A CONTRACT THERE FOR A YEAR!!!

11-22-2003, 12:04 AM	#11
evilpavel Confirmed User Join Date: Nov 2001 Location: philladelphia Posts: 162	or you can tell them to suck your dick and call me to find out how to get cheap hosting.. infact we offer buy-as-you-use hosting... so hit me 124765860 __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

11-22-2003, 08:56 PM	#20
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	there are techs from candid on icq all the time, try them there... contact me if you need some #'s __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

11-22-2003, 11:57 PM	#21
basschick Confirmed User Join Date: Jan 2001 Location: el lay, ca usa Posts: 2,540	my rep at candidhosting is mark. i call him and he has someone on my every problem within seconds. he also checks back to make sure things are fixed and working. if you're having problems with your rep, perhaps you can contact sharon to get switched to another one. i believe she is the person who would look into things like reps who don't fix problems for customers. __________________ Got Gay and For Women Traffic?

12-01-2003, 01:16 PM	#24
Soul Registered User Join Date: Jul 2003 Posts: 80	fuck candid, there just plain lazy...thats all there is to it.......candidjoking more like it __________________ I know not with what weapons World War III will be fought, but World War IV will be fought with sticks and stones. Albert Einstein

11-21-2003, 10:40 PM	#3
sync Confirmed User Join Date: Aug 2001 Location: NY Posts: 204	Not really what you should do is either get a live rep (preferably sales) have him connect you to tech and get things straightened out. They seem to pay attention to the ppl that start up complaints. Or secondly, call them up and cancel the contract cuz that style of support doesn't allow your business to grow, hence your losing money by hosting with them instead of allowing the network to strengthen your sales.

11-21-2003, 10:42 PM	#5
Nardimus Confirmed User Join Date: Feb 2003 Location: Seattle Posts: 418	its rediculous.. i asked them to ad 3 domains into their dns after i put them on my server. it took 3 days, this is the norm there it seems. every single ticket i open there i have to call 2 days later to see what the delay is all about.

11-21-2003, 10:54 PM	#8
Nardimus Confirmed User Join Date: Feb 2003 Location: Seattle Posts: 418	i cant move, locked into a deal. only 4 months remaining though. dont think i can get out of it, and cant afford to deal if they decide to take me to court.

11-21-2003, 10:58 PM	#10
sync Confirmed User Join Date: Aug 2001 Location: NY Posts: 204	Why dont you take a look at your contract that's what they'll sue you based on, but take a look if there's a support clause in there... If there isn't any support clause, then you know next time you sign a contract you better make sure its something reasonable like 24 - 36 hours If there is a clause there on the response time for support requests you can tell the judge (representing yourself and saving money) that they didn't hold up to the contract hence its null and void. Regardless, there is something known as fair market value, now I assume this would just as easily apply to support. Basically if you are paying $10,000/mbit and the fair market value is $1000. You can break out of the contract, same with support, if the fair market response time is 24 hours you can try this technique with both the reps and the judge. The test of a company usually comes when you plan on leaving them rather than when you plan on signing up with them. If they're just as gracious letting you go, as signing you up, that's high class.

11-22-2003, 12:07 AM	#12
DaLord Confirmed User Join Date: Aug 2001 Location: Denmark Posts: 3,318	ISPrime rules. End of story!!!

11-22-2003, 12:56 AM	#14
Forest Confirmed User Industry Role: Join Date: Aug 2001 Location: Hollywood Fl. Posts: 8,988	man they are paying out BIG TIME for posters these days huh?

11-22-2003, 07:17 PM	#18
FreshC Confirmed User Join Date: Nov 2002 Location: Somewhere Posts: 206	I waited 12 days to have a domain added to my server once....

12-01-2003, 02:05 PM	#25
Freeway Confirmed User Join Date: Aug 2001 Location: EU Posts: 441	I must say... I think this is first post I have ever seen on any board that had somthing good to say about Candid.

12-01-2003, 02:35 PM	#27
Veterans Day Confirmed User Join Date: Jul 2003 Location: The Windy City Posts: 8,403	candid sucks ass, there spammers get me irritated sometimes, try that shit On Isprimes network, NOT

12-01-2003, 02:58 PM	#28
Herb Kornfield Is on the 1 Industry Role: Join Date: Sep 2002 Location: Philly Burbs Posts: 4,996	Support is the key, so are 30 day contracts........ No one really bothers to read the Terms and conditions of their sales contracts. Most real Hosting providers offer a Service Level Agreement anymore. If your host cant offer a Service Level Agreement for network uptime as well support turnaround times then why are you letting your business go to amatuers? Read your sales contrcats, then look into a new host ASAP. If I was you I would look for recomendations other than making my decision strictly on price. You get what you pay for.

12-01-2003, 03:00 PM	#29
johnbosh Confirmed User Join Date: Aug 2002 Location: The Netherlands, Rotterdam Posts: 8,965	:D

12-01-2003, 03:03 PM	#30
keescash So Fucking Banned Join Date: Oct 2003 Posts: 89	Serge_Oprano

12-01-2003, 03:17 PM	#31
SENSEX Confirmed User Industry Role: Join Date: Jan 2003 Location: Someplace Special Posts: 1,159	I thought Candid use to be one of the best? I remember they use to get high reccomendations here, in fact I almost went with them before I chose my current host. What happened to them?

12-01-2003, 04:22 PM	#32
ronbotx Registered User Join Date: Jan 2002 Posts: 1,634	Candid Hosting .....Recommended by Spammers everywhere.

12-01-2003, 04:32 PM	#33
Head Confirmed User Join Date: Nov 2003 Location: Starship Enterprise Posts: 8,278	Candid Sucks! Nothing but Problems with them __________________

12-01-2003, 04:34 PM	#34
hornycash Confirmed User Join Date: Jun 2002 Location: far beyond reality Posts: 2,336	have heard nothing good about candid, try jupiterhosting.com