CityBank - GoFuckYourself.com

Cunt · 11-30-2003, 05:32 PM

My aunt died this past July. CitiBank billed her for August and September for their monthly service charge on her credit card, and then added late fees and interest on the monthly charge...the balance had been $0.00... now was somewhere around $60.00) I placed the following phone call to CitiBank:

Me: "I am calling to tell you that she died in July."

CitiBank: "The account was never closed and the late fees and charges still apply."

Me: "Maybe, you should turn it over to collections..."

CitiBank: "Since it is 2 months past due, it already has been."

Me: "So, what will they do when they find out she is dead?"

CitiBank: "Either report her account to the frauds division, or report her to the credit bureau...maybe both!"

Me: "Do you think God will be mad at her?"

CitiBank:"...excuse me .....?"

Me: "Did you just get what I was telling you.... The part about her being dead?"

CitiBank: "Sir, you'll have to speak to my supervisor!"

(Supervisor gets on the phone)

Me: "I'm calling to tell you, she died in July."

CitiBank: "The account was never closed and the late fees and charges still apply."

Me: "You mean you want to collect from her estate?"

CitiBank: ".....(stammer)"

CitiBank: "Are you her lawyer?"

Me: "No, I'm her great nephew." (Lawyer info given... )

CitiBank: "Could you fax us a certificate of death?"

Me: "Sure." ( Fax number is given )

(After they get the fax. )

CitiBank: "Our system just isn't setup for death..."

Me: "Oh..."

CitiBank: "I don't know what more I can do to help..."

Me: "Well... if you figure it out, great! If not, you could just keep
billing her...I suppose...don't really think she will care...."

CitiBank: "Well...the late fees and charges do still apply."

Me: "Would you like her new billing address?"

CitiBank: "That might help."

Me: (Odessa Memorial Cemetery #### Hwy. 129 and plot number given.)

CitiBank: "Sir, that's a cemetery!"

Me: "What do you do with dead people on your planet?!!"

wdsguy · 11-30-2003, 05:38 PM

hHAHAHAHA

11-30-2003, 05:40 PM

hahaha what morons. what part about the death did they not understand?

pamphage · 11-30-2003, 05:42 PM

good laugh. thanks!

J-Reel · 11-30-2003, 05:45 PM

Good one.

My niece got a barbie doll for x-mas three years ago, and Barbi came with a fake credit card with the word "citibank" on it.

Marketing credit cards to children is fucked up

Die

citibank

TonyL · 11-30-2003, 05:50 PM

I think that's the best laugh I have had on this board in 3 years.

kristin · 11-30-2003, 05:52 PM

Really funny, but sad at the same time. Sorry to hear that your aunt passed away and you have to deal with this bullshit. The fact that they will send it to collections...you did a great job with fucking with them though. The cemetary address...too funny!

strobi · 11-30-2003, 05:59 PM

It always amazes me when you ask people odd questions... 99% of people (and even the supervisors) can't handle things like these!!

Jer · 11-30-2003, 06:01 PM

Quote:

Originally posted by kristin
Really funny, but sad at the same time. Sorry to hear that your aunt passed away and you have to deal with this bullshit. The fact that they will send it to collections...you did a great job with fucking with them though. The cemetary address...too funny!

Same here, and my condolences.

fun2cboys · 11-30-2003, 06:01 PM

jesus fuckin a christ........ I CANT BELIEVE that shit

11-30-2003, 06:03 PM

HEARTBREAKER · 11-30-2003, 06:06 PM

what a funny conversation!!!
made me laugh...

Arousal Design · 11-30-2003, 06:08 PM

Quote:

Originally posted by hahahaha
My aunt died this past July. CitiBank billed her for August and September for their monthly service charge on her credit card, and then added late fees and interest on the monthly charge...the balance had been $0.00... now was somewhere around $60.00) I placed the following phone call to CitiBank:

Me: "I am calling to tell you that she died in July."

CitiBank: "The account was never closed and the late fees and charges still apply."

Me: "Maybe, you should turn it over to collections..."

CitiBank: "Since it is 2 months past due, it already has been."

Me: "So, what will they do when they find out she is dead?"

CitiBank: "Either report her account to the frauds division, or report her to the credit bureau...maybe both!"

Me: "Do you think God will be mad at her?"

CitiBank:"...excuse me .....?"

Me: "Did you just get what I was telling you.... The part about her being dead?"

CitiBank: "Sir, you'll have to speak to my supervisor!"

(Supervisor gets on the phone)

Me: "I'm calling to tell you, she died in July."

CitiBank: "The account was never closed and the late fees and charges still apply."

Me: "You mean you want to collect from her estate?"

CitiBank: ".....(stammer)"

CitiBank: "Are you her lawyer?"

Me: "No, I'm her great nephew." (Lawyer info given... )

CitiBank: "Could you fax us a certificate of death?"

Me: "Sure." ( Fax number is given )

(After they get the fax. )

CitiBank: "Our system just isn't setup for death..."

Me: "Oh..."

CitiBank: "I don't know what more I can do to help..."

Me: "Well... if you figure it out, great! If not, you could just keep
billing her...I suppose...don't really think she will care...."

CitiBank: "Well...the late fees and charges do still apply."

Me: "Would you like her new billing address?"

CitiBank: "That might help."

Me: (Odessa Memorial Cemetery #### Hwy. 129 and plot number given.)

CitiBank: "Sir, that's a cemetery!"

Me: "What do you do with dead people on your planet?!!"

The "new billing address" bit ... GENIUS. Laughed out loud to this one...

Rorschach · 11-30-2003, 06:08 PM

Fuckin' bureaucrats!

IntenseCash · 11-30-2003, 06:12 PM

lol that was great!

fucking people are idiots... why the fuck would they worry about $60?! just close the account and move on.

webair · 11-30-2003, 06:16 PM

man they are unbelievable...

icedemon · 11-30-2003, 06:21 PM

Are you the same one that posted this same exact story on GFY before?
http://www.google.com/search?hl=en&i...+mad+at+her%22

All you calling customer service at Citibank idiots are idiots for believing this story. The guy that posted this thing must be laughing his head off on the ones here that believed the story.

Oracle Porn · 11-30-2003, 06:27 PM

Nima · 11-30-2003, 06:28 PM

stupid dumb mother fuckers

Nima · 11-30-2003, 06:29 PM

Quote:

Originally posted by icedemon
Are you the same one that posted this same exact story on GFY before?
http://www.google.com/search?hl=en&i...+mad+at+her%22

All you calling customer service at Citibank idiots are idiots for believing this story. The guy that posted this thing must be laughing his head off on the ones here that believed the story.

oh shit WTF???!!?

BluMedia · 11-30-2003, 06:30 PM

Hate to say this but it doesn't surprise me. Fucking credit card companies only care about one thing their fucking money and fucking consumers as much as possible.

Jer · 11-30-2003, 06:32 PM

Quote:

Originally posted by icedemon
Are you the same one that posted this same exact story on GFY before?
http://www.google.com/search?hl=en&i...+mad+at+her%22

All you calling customer service at Citibank idiots are idiots for believing this story. The guy that posted this thing must be laughing his head off on the ones here that believed the story.

owned

BluMedia · 11-30-2003, 06:34 PM

Quote:

Originally posted by icedemon
Are you the same one that posted this same exact story on GFY before?
http://www.google.com/search?hl=en&i...+mad+at+her%22

All you calling customer service at Citibank idiots are idiots for believing this story. The guy that posted this thing must be laughing his head off on the ones here that believed the story.

Very interesting

boneprone · 11-30-2003, 06:50 PM

Owned or not that is fucking funny as hell and im glad you shared it..

Too funny!!

Both the story and you being owned..

Classic.

11-30-2003, 05:32 PM	#1
Cunt So Fucking Banned Join Date: May 2002 Location: on your mind Posts: 170	CityBank My aunt died this past July. CitiBank billed her for August and September for their monthly service charge on her credit card, and then added late fees and interest on the monthly charge...the balance had been $0.00... now was somewhere around $60.00) I placed the following phone call to CitiBank: Me: "I am calling to tell you that she died in July." CitiBank: "The account was never closed and the late fees and charges still apply." Me: "Maybe, you should turn it over to collections..." CitiBank: "Since it is 2 months past due, it already has been." Me: "So, what will they do when they find out she is dead?" CitiBank: "Either report her account to the frauds division, or report her to the credit bureau...maybe both!" Me: "Do you think God will be mad at her?" CitiBank:"...excuse me .....?" Me: "Did you just get what I was telling you.... The part about her being dead?" CitiBank: "Sir, you'll have to speak to my supervisor!" (Supervisor gets on the phone) Me: "I'm calling to tell you, she died in July." CitiBank: "The account was never closed and the late fees and charges still apply." Me: "You mean you want to collect from her estate?" CitiBank: ".....(stammer)" CitiBank: "Are you her lawyer?" Me: "No, I'm her great nephew." (Lawyer info given... ) CitiBank: "Could you fax us a certificate of death?" Me: "Sure." ( Fax number is given ) (After they get the fax. ) CitiBank: "Our system just isn't setup for death..." Me: "Oh..." CitiBank: "I don't know what more I can do to help..." Me: "Well... if you figure it out, great! If not, you could just keep billing her...I suppose...don't really think she will care...." CitiBank: "Well...the late fees and charges do still apply." Me: "Would you like her new billing address?" CitiBank: "That might help." Me: (Odessa Memorial Cemetery #### Hwy. 129 and plot number given.) CitiBank: "Sir, that's a cemetery!" Me: "What do you do with dead people on your planet?!!"

11-30-2003, 05:42 PM	#4
pamphage Confirmed User Join Date: Jan 2003 Location: Hollywood, CA Posts: 3,569	good laugh. thanks! __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, you may use a 624x80 instead of a 120x60. Let me repeat... A 120 x 60 button and no more that 3 lines of DEFAULT SIZE AND COLOR text.

11-30-2003, 05:45 PM	#5
J-Reel Confirmed User Join Date: Feb 2002 Location: Boneprone's guest house Posts: 3,782	Good one. My niece got a barbie doll for x-mas three years ago, and Barbi came with a fake credit card with the word "citibank" on it. Marketing credit cards to children is fucked up Die citibank __________________ Scheck out the new girls at www.hawtmoney.com ICQ 177-447-671

11-30-2003, 05:52 PM	#7
kristin GOO! Industry Role: Join Date: Sep 2002 Location: Back Home : ) Posts: 9,768	Really funny, but sad at the same time. Sorry to hear that your aunt passed away and you have to deal with this bullshit. The fact that they will send it to collections...you did a great job with fucking with them though. The cemetary address...too funny! __________________ Vacares rules. "Usually only fat guys have the kind of knowledge and ability that Kristin has."

11-30-2003, 06:06 PM	#12
HEARTBREAKER Confirmed User Join Date: Jun 2003 Posts: 2,984	what a funny conversation!!! made me laugh... __________________ An Adult IT Staffing Solutions Company email: [email protected] icq: 418366319 Tel.#: 1-702-940-0789 (U.S. Toll Free)

11-30-2003, 05:38 PM	#2
wdsguy Ryde or Die Industry Role: Join Date: Dec 2002 Location: California-Shanghai Posts: 19,568	hHAHAHAHA

11-30-2003, 05:40 PM	#3
X37375787 Guest Posts: n/a	hahaha what morons. what part about the death did they not understand?

11-30-2003, 05:50 PM	#6
TonyL Confirmed User Join Date: Feb 2002 Location: "A measure of a man is his post count". Write that down. Posts: 900	I think that's the best laugh I have had on this board in 3 years.

11-30-2003, 05:59 PM	#8
strobi Confirmed User Join Date: Nov 2002 Location: Belgium Posts: 7,383	It always amazes me when you ask people odd questions... 99% of people (and even the supervisors) can't handle things like these!!

11-30-2003, 06:01 PM	#10
fun2cboys Confirmed User Join Date: Jul 2003 Location: Eastern Iowa USA Posts: 643	jesus fuckin a christ........ I CANT BELIEVE that shit

11-30-2003, 06:08 PM	#14
Rorschach So Fucking Banned Join Date: Aug 2002 Posts: 5,579	Fuckin' bureaucrats!

11-30-2003, 06:12 PM	#15
IntenseCash Confirmed User Join Date: Apr 2003 Location: Colorado Posts: 2,421	lol that was great! fucking people are idiots... why the fuck would they worry about $60?! just close the account and move on. __________________ IntenseCash.com ~ Chuck \| ICQ: 444887112 Top converting sites: BrokeStraightBoys.com, CollegeDudes.com & CollegeBoyPhysicals.com

11-30-2003, 06:16 PM	#16
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	man they are unbelievable... __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

11-30-2003, 06:21 PM	#17
icedemon Confirmed User Join Date: Jun 2003 Location: Lutz, FL Posts: 1,022	Are you the same one that posted this same exact story on GFY before? http://www.google.com/search?hl=en&i...+mad+at+her%22 All you calling customer service at Citibank idiots are idiots for believing this story. The guy that posted this thing must be laughing his head off on the ones here that believed the story. __________________ Clips4Sale.com

11-30-2003, 06:27 PM	#18
Oracle Porn Affiliate Industry Role: Join Date: Oct 2002 Location: Icq: 94-399-723 Posts: 24,433	__________________

11-30-2003, 06:28 PM	#19
Nima Confirmed User Join Date: Feb 2003 Posts: 2,192	stupid dumb mother fuckers

11-30-2003, 06:30 PM	#21
BluMedia Confirmed User Industry Role: Join Date: Dec 2002 Location: Colorado Posts: 3,973	Hate to say this but it doesn't surprise me. Fucking credit card companies only care about one thing their fucking money and fucking consumers as much as possible. __________________ IntenseCash - If you can't convert us then you might want to look for a new job . BrokeStraightBoys.com converting 1:124 stats counted by Nats

11-30-2003, 06:50 PM	#24
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	Owned or not that is fucking funny as hell and im glad you shared it.. Too funny!! Both the story and you being owned.. Classic. __________________ Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids.