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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-21-2003, 11:50 PM   #1
rowan
Too lazy to set a custom title
 
Join Date: Mar 2002
Location: Australia
Posts: 17,393
Does the chargeback ratio apply rebills as well, or just initial transactions?

I recently saw my first ever chargeback from ccbill affiliate sales. I've been rifling through their affiliate stats to work out my ratio (just out of curiosity), and I started to wonder whether the chargeback ratio is calculated on ALL transactions, or just the initial ones.

If it's the former... then wouldn't working on increasing member retention also be of benefit, rather than just pushing through more initial transactions to lower the ratio?

(note, I do realise that the chargeback ratio is not really a direct concern for affiliates, but I also run my own paysites so it's relevant to me)
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Old 12-21-2003, 11:51 PM   #2
SleazyDream
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Join Date: Jul 2001
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Posts: 41,470
it's an imaginary number they assign based on the quality of your haircut.

get a bad haircut and you're fucked.
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Old 12-22-2003, 12:20 AM   #3
chodadog
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Join Date: Apr 2002
Posts: 9,736
Well, if someone has been a member for 4 months and had 4 charges to his credit card, and he charges back, i assumed it would count as 4 chargebacks; one for each charge.

Sure KK would have a better idea.
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Old 12-22-2003, 12:22 AM   #4
Slinx
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Join Date: May 2003
Posts: 823
Quote:
Originally posted by SleazyDream
it's an imaginary number they assign based on the quality of your haircut.

get a bad haircut and you're fucked.
I'm fucked.
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