Candidhosting fix my server before i open a big can of worms! - GoFuckYourself.com

ONS · 06-26-2003, 05:16 PM

Totally unacceptable everything gets put off its now been well over 12 hrs wating on something to be done to stop attacks on my server. All i get is excuses and people telling me to send a ticket which get tossed in the pile and forgotten. When i call they only tell me the person went home and no one wants to get shit resolved.

ENOUGH EXCUSES GET THE SERVER BACK UP!!

DeanCapture · 06-26-2003, 05:22 PM

Quote:

Originally posted by ONS
Totally unacceptable everything gets put off its now been well over 12 hrs wating on something to be done to stop attacks on my server. All i get is excuses and people telling me to send a ticket which get tossed in the pile and forgotten. When i call they only tell me the person went home and no one wants to get shit resolved.

ENOUGH EXCUSES GET THE SERVER BACK UP!!

Dayummm - I was just thinking about opening an account with those guys. I've seen a few negative posts about them in the last few days. Maybe I'll go check out IsPrime

d*

My GTZ · 06-26-2003, 05:22 PM

NO SHIT, fix it now!

Sly_RJ · 06-26-2003, 05:27 PM

Quote:

Originally posted by DeanCapture

Dayummm - I was just thinking about opening an account with those guys. I've seen a few negative posts about them in the last few days. Maybe I'll go check out IsPrime

d*

Dean, I was looking for your ICQ the other day and just now realized it's in your signature. LOL. I'm going to hit you up shortly. I found somebody using Oliver's pics illegally, I'll send you the link...

DeanCapture · 06-26-2003, 05:33 PM

Quote:

Originally posted by Sly_RJ

Dean, I was looking for your ICQ the other day and just now realized it's in your signature. LOL. I'm going to hit you up shortly. I found somebody using Oliver's pics illegally, I'll send you the link...

Sounds good bro' - send it on..........

d*

ONS · 06-26-2003, 05:34 PM

Just to make this point very clear...

If your box were under attack for whatever reason i dont think anyone would want to have to make phone calls every hour only to hear the same excuses. I told support on ICQ if they kept putting me off i would go on the boards and this is only the icing on the cake. I did not come here to bash them or i would have long ago with all the other shit they have put me thru just to make this clear.

But again i need the issue resolved and i am a customer my bills are paid i demand support.

geps · 06-26-2003, 05:41 PM

strange never had problems with them...

notjoe · 06-26-2003, 05:45 PM

Quote:

Originally posted by ONS
Just to make this point very clear...

If your box were under attack for whatever reason i dont think anyone would want to have to make phone calls every hour only to hear the same excuses. I told support on ICQ if they kept putting me off i would go on the boards and this is only the icing on the cake. I did not come here to bash them or i would have long ago with all the other shit they have put me thru just to make this clear.

But again i need the issue resolved and i am a customer my bills are paid i demand support.

Why are your servers getting attacked? What kind of attack is it?

ONS · 06-26-2003, 06:08 PM

Becauses AWI was moved as a Temp hiding place and under a new alias since Tim needed a favor while his admin had to go out of town for 3 days. The box was empty i already had enough shit from Candid and was shutting it down anyway so i put it to use for the moment. Everything was fine for about 2 days and things seemed to be still hitting the other machine/IP so the board could remain online.

We thought it was a good solution since Candid is supposed to have qualified people to deal with this or so they claim. Well as it turns out you cant count on them for anything since day 1 i had issues and the CEO himself promised to fix. They act real nice on the phone but i can just imagine what they really think about their customers.

I gave them chances over and over and i wont stand for this type of shit any longer. It has been explained to them the situation they know whats going on they last told me they were going to setup a sniffer. Then i call because they dont return my calls and im told the guy working on it has gone home and they know nothing about it. This was the same thing that happened at 9am when the other shift went home and left me hanging.

They dont know who they are pissing on.

If you are looking for a box i say have a look at XFR, OXEO or ISPrime. Dont go for cheap pay the price for quality service and when you need support dont ask for it DEMAND IT!

ronbotx · 06-26-2003, 07:02 PM

Quote:

Originally posted by ONS
Totally unacceptable everything gets put off its now been well over 12 hrs wating on something to be done to stop attacks on my server. All i get is excuses and people telling me to send a ticket which get tossed in the pile and forgotten. When i call they only tell me the person went home and no one wants to get shit resolved.

ENOUGH EXCUSES GET THE SERVER BACK UP!!

I'm sure they are too busy supporting all their high volume SPAMMERS...

ROKSO Listing

or

Sam Spade

Quite a list....

hyper · 06-26-2003, 07:04 PM

come over to the Phat side Luke

jim manly · 06-26-2003, 07:11 PM

I was wondering why AWI been down for several days now.

ONS · 06-26-2003, 07:27 PM

Well they did contact me since this post as expected and felt no other method was going to get my voice heard. Afterall i wated since about 4am this morning and now im hoping this will finally be resolved.

If and when the situation has been resoved then i will come here and make it known.

My sites are all in another box elsewhere already because of the issues so i dont need hosting.

SomeCreep · 06-26-2003, 07:55 PM

Candid support is not that great. This has been discussed over and over in threads. They take days to respond to simple email requests, and their 24/7 phone support is only for server emergencies (crashes, network issues, whatever) so usually phone support will just tell you to send an email ticket, or set up an email ticket for you over the phone. Oh well, the first dedicated host I tried had even worst techsupport than candid, so I'm content for now as long as my server is up and running.

Spunky · 06-26-2003, 07:56 PM

Dam 12 hours?....

My GTZ · 06-26-2003, 08:06 PM

Is it fixed yet?

cosis · 06-26-2003, 08:09 PM

couldnt be AWI is still down

Sly_RJ · 06-26-2003, 08:28 PM

Quote:

Originally posted by DeanCapture

Sounds good bro' - send it on..........

d*

Sent.

ONS · 06-26-2003, 09:55 PM

Well here we go again.....

Thanks for the support Candid i wont bother speaking on ICQ and wating 30 mins for a reply anymore. Ive had it with getting ignored and "GHello." is not what i expect when im asking you to help me.

MetaMan · 06-26-2003, 09:58 PM

i wouldnt accept 5 min downtime

Count Mackula · 06-26-2003, 10:10 PM

Canidid you better damn well respect this man's gangsta!

AdultKing · 06-26-2003, 10:38 PM

http://spamhaus.org/SBL/sbl.lasso?query=SBL3571

Why send your money to a hosting company with such a reckless attitude and no regard fr the rest of the net.community ?

Some people would say that CandidHosting have a terrible reputation, why be so surprised if you don't think you're getting good support ?

Time to spend your money with people who conduct themselves on a more ethical and professional basis.

lil2rich4u2 · 06-26-2003, 10:42 PM

cough cough

The Alibi · 06-26-2003, 10:57 PM

Is "Posting on GFY" listed as one of the support methods?

Jakke PNG · 06-26-2003, 11:17 PM

I haven't had any serious issues with candid's support. I managed to get a reply from them on icq when I my apache crashed. On a side note, I NEVER managed to get the support tickets to work. They go to a 404 when I click 'send'... I've had another small issue I asked them on icq a week back without a reply (nothing urgent though). They really ought to have slightly better support, their sales team is 24/7, I wish their support took a look and learned.

Keev · 06-26-2003, 11:37 PM

www.reliableservers.net

quiet · 06-26-2003, 11:38 PM

well, i've had nothing but good experiences with candid over the years. i hope things work out for you.

Sin_Vraal · 06-26-2003, 11:53 PM

Swift Communications - Web hosting / Colocation

d0se · 06-27-2003, 12:16 AM

candid once fucked up big time for me. never touch em again.

Mr.Fiction · 06-27-2003, 12:38 AM

Only 12 hours of downtime? Stop crying.

Come back and let us know when you've been down for 12 days, then maybe people will care.

Lensman · 06-27-2003, 12:48 AM

I am sorry to hear of your troubles. Candid has always been real good on support for us.

ONS · 06-27-2003, 12:59 AM

Well it looks like someone over there finally took this serious support answers the phone on the 3rd ring!

Now maybe were getting somewhere.

4Pics · 06-27-2003, 01:01 AM

You could try likewho I heard they are good.

Sparky · 06-27-2003, 01:43 AM

Damn I am fed up with hosting ... it seems most of them are full of shit, be it candid or racksale, my sites with racksale have now been down for days if not close on a week all in all, every time I talk with them, "when" they decide they will answer my ticket its always, yes we are close to getting things put right ... I have been with 4 different companies within the last year and its always the same ...

funkmaster · 06-27-2003, 01:48 AM

Quote:

Originally posted by ONS
Totally unacceptable everything gets put off its now been well over 12 hrs wating on something to be done to stop attacks on my server. All i get is excuses and people telling me to send a ticket which get tossed in the pile and forgotten. When i call they only tell me the person went home and no one wants to get shit resolved.

ENOUGH EXCUSES GET THE SERVER BACK UP!!

go and open up that can of worms, I will release my birds to eat them ....

CANDIDHOSTING.COM ROCKS -> THREAD CLOSED -> THANKS

DarkJedi · 06-27-2003, 02:02 AM

Quote:

Originally posted by notjoe

Why are your servers getting attacked?

because he got a big mouth.

funkmaster · 06-27-2003, 02:13 AM

Quote:

Originally posted by DarkJedi

because he got a big mouth.

guys with the biggest mouthes host at likewhoa.com !!

PicturesContent · 06-27-2003, 02:20 AM

OK, now let me tell ya what I think.
This does not matter even a bit what hosting company you are with. Every one of them are fucking our brains out from time to time.
A few days ago I've read some post here saying like - United.Colo sucks and that's why I moved to Candid.
Huh?! Candid just fucked you, right?!

So what I wanna say is that you gotta stay calm and all problems will be solved. If you scream loud it woun't help.

DarkJedi · 06-27-2003, 02:32 AM

Quote:

This does not matter even a bit what hosting company you are with. Every one of them are fucking our brains out from time to time

Well, i've never had any problems with ISprime or Webiar.
I had a small issue with webair yesterday - site was loading slow for some reason. I contacted webair support and it was fixed under 2 minuttes.

cash69 · 06-27-2003, 02:39 AM

12 hours? that's not so bad... hivelocity.net took about a week and a half to fix a server of mine that was being attacked.. and i doubt they fixed it.. the hacker probably was probably like damn.. that shit is still down maybe i should stop

Kimmykim · 06-27-2003, 03:10 AM

Um, you are hiding the cheater board and complaining all at once?

Say it ain't so daddy.

justsexxx · 06-27-2003, 03:12 AM

Quote:

Originally posted by Sparky
Damn I am fed up with hosting ... it seems most of them are full of shit, be it candid or racksale, my sites with racksale have now been down for days if not close on a week all in all, every time I talk with them, "when" they decide they will answer my ticket its always, yes we are close to getting things put right ... I have been with 4 different companies within the last year and its always the same ...

Move yourself to a good hosting company then :-)

Many many good ones out there.

oxeo
webair
cavecreek
sinhost
xfr(although never used them myself I heard some good stories about them)
and of course isprime :D

Most of them are not as cheap as racksale, but when you are down for days at racksale, then......;)

Andre

justsexxx · 06-27-2003, 03:13 AM

Quote:

Originally posted by Kimmykim
Um, you are hiding the cheater board and complaining all at once?

Say it ain't so daddy.

What do you mean?

Andre

Kimmykim · 06-27-2003, 03:22 AM

Quote:

Originally posted by justsexxx

What do you mean?

Andre

read

ONS · 06-27-2003, 03:27 AM

What is GFY a convent for nuns?

justsexxx · 06-27-2003, 03:28 AM

Quote:

Originally posted by Kimmykim

read

Done still no idea

crockett · 06-27-2003, 03:33 AM

Quote:

Originally posted by Kimmykim
Um, you are hiding the cheater board and complaining all at once?

Say it ain't so daddy.

nice way to do business

business lesson 101, any comment you make in public reflects you're business.. I'm sure that all the webmasters that visit AWI will be glad to know that spotbrokers conciders them all cheaters.

funkmaster · 06-27-2003, 03:38 AM

Quote:

Originally posted by crockett

I'm sure that all the webmasters that visit AWI will be glad to know that spotbrokers conciders them all cheaters.

... aren´t they ?

Rui · 06-27-2003, 03:42 AM

Quote:

Originally posted by Kimmykim
Um, you are hiding the cheater board and complaining all at once?

Say it ain't so daddy.

I starting to think you are seriously fucked up in the head...wonder what happend, back in the good old CCBill ~you were...well you know

Kimmykim · 06-27-2003, 03:42 AM

Quote:

Originally posted by crockett

nice way to do business

business lesson 101, any comment you make in public reflects you're business.. I'm sure that all the webmasters that visit AWI will be glad to know that spotbrokers conciders them all cheaters.

waaa waaaa blowme.

06-26-2003, 05:16 PM	#1
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Candidhosting fix my server before i open a big can of worms! Totally unacceptable everything gets put off its now been well over 12 hrs wating on something to be done to stop attacks on my server. All i get is excuses and people telling me to send a ticket which get tossed in the pile and forgotten. When i call they only tell me the person went home and no one wants to get shit resolved. ENOUGH EXCUSES GET THE SERVER BACK UP!!

06-26-2003, 07:04 PM	#11
hyper Confirmed User Join Date: Mar 2002 Location: Mass Ass Posts: 5,294	come over to the Phat side Luke __________________

06-26-2003, 07:11 PM	#12
jim manly Confirmed User Join Date: Oct 2002 Location: Tacoma, WA Posts: 605	I was wondering why AWI been down for several days now. __________________

06-26-2003, 07:55 PM	#14
SomeCreep :glugglug Join Date: Mar 2003 Location: Where the Wild Things Are Posts: 26,118	Candid support is not that great. This has been discussed over and over in threads. They take days to respond to simple email requests, and their 24/7 phone support is only for server emergencies (crashes, network issues, whatever) so usually phone support will just tell you to send an email ticket, or set up an email ticket for you over the phone. Oh well, the first dedicated host I tried had even worst techsupport than candid, so I'm content for now as long as my server is up and running. __________________ Webair Hosting I use and recommend Webair for hosting.

06-26-2003, 07:56 PM	#15
Spunky I need a beer Industry Role: Join Date: Jun 2002 Location: ♠ Toiletville ♠ Posts: 133,944	Dam 12 hours?.... __________________ *YOUR INFORMATION HERE*

06-26-2003, 05:22 PM	#3
My GTZ Confirmed User Join Date: Jul 2002 Posts: 604	NO SHIT, fix it now!

06-26-2003, 05:34 PM	#6
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Just to make this point very clear... If your box were under attack for whatever reason i dont think anyone would want to have to make phone calls every hour only to hear the same excuses. I told support on ICQ if they kept putting me off i would go on the boards and this is only the icing on the cake. I did not come here to bash them or i would have long ago with all the other shit they have put me thru just to make this clear. But again i need the issue resolved and i am a customer my bills are paid i demand support.

06-26-2003, 05:41 PM	#7
geps Confirmed User Join Date: Feb 2003 Location: Brazil Posts: 196	strange never had problems with them...

06-26-2003, 06:08 PM	#9
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Becauses AWI was moved as a Temp hiding place and under a new alias since Tim needed a favor while his admin had to go out of town for 3 days. The box was empty i already had enough shit from Candid and was shutting it down anyway so i put it to use for the moment. Everything was fine for about 2 days and things seemed to be still hitting the other machine/IP so the board could remain online. We thought it was a good solution since Candid is supposed to have qualified people to deal with this or so they claim. Well as it turns out you cant count on them for anything since day 1 i had issues and the CEO himself promised to fix. They act real nice on the phone but i can just imagine what they really think about their customers. I gave them chances over and over and i wont stand for this type of shit any longer. It has been explained to them the situation they know whats going on they last told me they were going to setup a sniffer. Then i call because they dont return my calls and im told the guy working on it has gone home and they know nothing about it. This was the same thing that happened at 9am when the other shift went home and left me hanging. They dont know who they are pissing on. If you are looking for a box i say have a look at XFR, OXEO or ISPrime. Dont go for cheap pay the price for quality service and when you need support dont ask for it DEMAND IT!

06-26-2003, 07:27 PM	#13
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Well they did contact me since this post as expected and felt no other method was going to get my voice heard. Afterall i wated since about 4am this morning and now im hoping this will finally be resolved. If and when the situation has been resoved then i will come here and make it known. My sites are all in another box elsewhere already because of the issues so i dont need hosting.

06-26-2003, 08:06 PM	#16
My GTZ Confirmed User Join Date: Jul 2002 Posts: 604	Is it fixed yet?

06-26-2003, 08:09 PM	#17
cosis Confirmed User Industry Role: Join Date: Aug 2001 Location: Beach Posts: 5,281	couldnt be AWI is still down

06-26-2003, 09:55 PM	#19
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Well here we go again..... Thanks for the support Candid i wont bother speaking on ICQ and wating 30 mins for a reply anymore. Ive had it with getting ignored and "GHello." is not what i expect when im asking you to help me.

06-26-2003, 09:58 PM	#20
MetaMan I AM WEB 2.0 Industry Role: Join Date: Jan 2003 Posts: 28,682	i wouldnt accept 5 min downtime

06-26-2003, 10:10 PM	#21
Count Mackula So Fucking Banned Join Date: Jun 2003 Location: www.onprobation.com Posts: 50	Canidid you better damn well respect this man's gangsta!

06-26-2003, 10:38 PM	#22
AdultKing Raise Your Weapon Industry Role: Join Date: Jun 2003 Location: Outback Australia Posts: 15,601	http://spamhaus.org/SBL/sbl.lasso?query=SBL3571 Why send your money to a hosting company with such a reckless attitude and no regard fr the rest of the net.community ? Some people would say that CandidHosting have a terrible reputation, why be so surprised if you don't think you're getting good support ? Time to spend your money with people who conduct themselves on a more ethical and professional basis.

06-26-2003, 10:42 PM	#23
lil2rich4u2 ICQ: 175171926 Join Date: Oct 2002 Location: New York, NY Posts: 11,046	cough cough __________________ HEY!! Unbeatable hosting! Customer service is top notch! --> ISPrime <-- Do a search on any board, their reputation is rock solid .. for years!!

06-26-2003, 10:57 PM	#24
The Alibi Confirmed User Join Date: May 2003 Posts: 332	Is "Posting on GFY" listed as one of the support methods? __________________

06-26-2003, 11:17 PM	#25
Jakke PNG ex-TeenGodFather Industry Role: Join Date: Nov 2001 Location: Suomi Finland Perkele Posts: 20,306	I haven't had any serious issues with candid's support. I managed to get a reply from them on icq when I my apache crashed. On a side note, I NEVER managed to get the support tickets to work. They go to a 404 when I click 'send'... I've had another small issue I asked them on icq a week back without a reply (nothing urgent though). They really ought to have slightly better support, their sales team is 24/7, I wish their support took a look and learned. __________________ ..and I'm off.

06-26-2003, 11:37 PM	#26
Keev Confirmed User Join Date: May 2001 Posts: 5,335	www.reliableservers.net __________________ ReliableServers.com - NO REF LINK!

06-26-2003, 11:38 PM	#27
quiet we'll miss you our friend. RIP Industry Role: Join Date: Sep 2001 Location: Fernie, BC Posts: 25,115	well, i've had nothing but good experiences with candid over the years. i hope things work out for you.

06-26-2003, 11:53 PM	#28
Sin_Vraal Confirmed User Join Date: Mar 2002 Location: Seattle Posts: 465	Swift Communications - Web hosting / Colocation __________________ "Youjizz: Henry, Thanks to you 1 in 150 people online at any given time are jerking off on my websites" Swift Communications -- UU net / Sprint / level 3 / savvis / Gblx Quad Core SaS HDD 1000mbits dedicated bandwidth $2500 AmySpears! Amy getting fucked in the ass and getting choked on a chain! -- Devil Bucks! skype: henry.goss ICQ: 5.6.4.8.0.9.8.6

06-27-2003, 12:16 AM	#29
d0se Confirmed User Join Date: Jul 2002 Location: Western Australia Posts: 1,225	candid once fucked up big time for me. never touch em again. __________________ <a href="http://www.swoit.com/_7075fcffae0c1be1a35492ee5bbfaae3/1"><img src="http://www.swoit.com/_7075fcffae0c1be1aab68e286ae87b30/1" border="0" width="120" height="60"></img></a>

06-27-2003, 12:38 AM	#30
Mr.Fiction Confirmed User Join Date: Feb 2002 Location: Free Speech Land Posts: 9,484	Only 12 hours of downtime? Stop crying. Come back and let us know when you've been down for 12 days, then maybe people will care.

06-27-2003, 12:48 AM	#31
Lensman GFY Chaperone Join Date: Jan 2001 Location: Adult.com Posts: 9,846	I am sorry to hear of your troubles. Candid has always been real good on support for us.

06-27-2003, 12:59 AM	#32
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	Well it looks like someone over there finally took this serious support answers the phone on the 3rd ring! Now maybe were getting somewhere.

06-27-2003, 01:01 AM	#33
4Pics Confirmed User Industry Role: Join Date: Dec 2001 Posts: 7,952	You could try likewho I heard they are good.

06-27-2003, 01:43 AM	#34
Sparky Registered User Join Date: Dec 2002 Posts: 55	Damn I am fed up with hosting ... it seems most of them are full of shit, be it candid or racksale, my sites with racksale have now been down for days if not close on a week all in all, every time I talk with them, "when" they decide they will answer my ticket its always, yes we are close to getting things put right ... I have been with 4 different companies within the last year and its always the same ...

06-27-2003, 02:20 AM	#38
PicturesContent Confirmed User Join Date: May 2003 Location: You guess lol Posts: 286	OK, now let me tell ya what I think. This does not matter even a bit what hosting company you are with. Every one of them are fucking our brains out from time to time. A few days ago I've read some post here saying like - United.Colo sucks and that's why I moved to Candid. Huh?! Candid just fucked you, right?! So what I wanna say is that you gotta stay calm and all problems will be solved. If you scream loud it woun't help.

06-27-2003, 02:39 AM	#40
cash69 So Fucking Banned Join Date: Oct 2002 Location: chandler, az Posts: 1,052	12 hours? that's not so bad... hivelocity.net took about a week and a half to fix a server of mine that was being attacked.. and i doubt they fixed it.. the hacker probably was probably like damn.. that shit is still down maybe i should stop

06-27-2003, 03:10 AM	#41
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	Um, you are hiding the cheater board and complaining all at once? Say it ain't so daddy.

06-27-2003, 03:27 AM	#45
ONS Registered User Join Date: Jan 2001 Location: Sparta Posts: 204	What is GFY a convent for nuns?