| bignosejimmy |
07-15-2003 01:03 AM |
Quote:
Originally posted by fantasyman
RE: FTC posts
In March 1999 the FTC investigated CE, which is now 4 years ago. They found that our processor DMR was charging our free trials and issuing credits to those who cancelled. At that time we found ourselves that DMR's system could not technically handle free trials properly and they never told us. CE stopped processing with DMR in April 1999.
In April 1999 CE developed their own sign up engine to accomodate pre-auths which are necessary to handle free trials correctly.
Yes, you can read what the FTC alleged and it looks damaging. But if you read what the final decree was, you would see that there was no wrong doing found.
The FTC never judicially filed against CE, CE didn't have 'any' fine, CE didn't pay any redress, CE never had to post a bond. The final ruling was an admininstrative decree by unamimous vote of the FTC's own board members. Didn't see that posted anywhere and it's in the same documents that were paraphrased above.
Since April 1999, CE has handled all free trials and cross sales by the guidelines set down by the FTC and continues to do so. So to blame CE for any of the current Visa, MC, Processor or Paysite owners changes is ludicrous.
CE has never, and will never, participate in 'Multiple Cross Sales' because it is absoutely a formula for failure regarding the chargebacks.
I never said Bosshawg was the single cause of this whole problem. The type of cross selling he was doing was being done by just about everyone that was processing with his processor. The processor is not to blame if Paysite owners abuse the marketing tools they supplied to them.
It's 3:14 am - got back from Vagas tonite, leaving for Cabo with the family in 3 hours and will be gone until next Sunday - so if I don't post any more replies, I'll do so upon my return.
I do have DSL in the condo in Cabo so I'll try to keep up :)
peace out!
ps
xxweekxx I'll never be "OWNED" by anyone, so Go Fuck Yourself!!
|
Okay, fair enough, but couldn't something have been done sooner to avoid this mess? Couldn't an investigation have been avoided? How many of these bad transactions have to go through before something had to be done. You'd think that the first instance that a customer was charged for a free trial that this problem had to be solved ASAP. Why wasn't anything done immediately?
I lost over $30,000/month in rebills when dmr went down. When I inquired about my account (I believe the person that I was speaking to was named Pattycake) I was told that they had no idea what had happened and that they would look into my account. This went on for a couple of months until she started to ignore my emails. So not only did I lose my rebills, but I was given
the run around and wasn't told straight up what happened. |
