Pizza Hut AI Delivery Failure - GoFuckYourself.com

todservices · Yesterday, 03:41 AM

Pizza Hut is being sued for $100 million by a major franchisee. The conflict started after Pizza Hut forced stores to use an AI delivery system called Dragontail.

The AI was supposed to improve delivery speed and efficiency. Instead, delivery times became much worse and many pizzas arrived cold. Before the AI, most orders arrived in under 30 minutes. After rollout, 50% took over 45 minutes.

Customers became frustrated and sales dropped sharply, especially in New York City. The franchise says sales growth went from +10% to nearly -10%. A big issue was that DoorDash drivers could see tips and order details before accepting deliveries. Many drivers delayed low-tip orders or waited to combine multiple deliveries.

The case is now seen as a major example of AI automation failing in real-world business operations.

https://finance.yahoo.com/sectors/te...191837668.html

NatalieK · Yesterday, 04:32 AM

i always wondered about the condition of fast food with AI delivery...

maybe with drones but with these things that go on paths, yes, shopping, not frozen lol...

but get your burger with a travel delivery time of half hour as it goes up and down paths 5mph, well, I can´t see it working and there we go...

people saying it´s cold, money back and now you´re out of business

INever · Yesterday, 05:18 AM

ai is a project by and for elites who are scared of their drivers, maids, delivery men, and US.

it don't work. it sucks. dragon tale my ass. :-)

TheLegacy · Yesterday, 06:27 AM

so looking at the check box summary for AI

AI good for porn AI bad for delivering pizza's

CurrentlySober · Yesterday, 10:08 AM

I cunt a4da pizza...

Huggles · Yesterday, 11:37 AM

Quote:

Originally Posted by todservices

The case is now seen as a major example of AI automation failing in real-world business operations.

https://finance.yahoo.com/sectors/te...191837668.html

How did they not have a limited-run trial to test for this before rolling it out to so many stores?

JayMoyes · Yesterday, 11:54 AM

Link - https://www.youtube.com/watch?v=Jbh8QteVM5g

My biggest issue with AI has been the hype and marketing, much like we saw with the internet turning into the world wide web in the late 90s.

In hindsight AI didn't fail Pizza Hut, the suits failed Pizza Hut and the franchise owners. And the gist of the video is the suits still haven't learned their lesson.

I've seen this time and time again. The manager comes in. They made decisions without any data from the workplace and without consulting the crew. There's no intel from the front lines. Management rips everything out, installs something new based on sales pitches, smoke and mirrors. Everything collapses.

CaptainHowdy · Yesterday, 03:56 PM

I like cold pizza . . .

Yesterday, 03:41 AM	#1
todservices Confirmed User Industry Role: Join Date: Mar 2014 Posts: 468	Pizza Hut AI Delivery Failure Pizza Hut is being sued for $100 million by a major franchisee. The conflict started after Pizza Hut forced stores to use an AI delivery system called Dragontail. The AI was supposed to improve delivery speed and efficiency. Instead, delivery times became much worse and many pizzas arrived cold. Before the AI, most orders arrived in under 30 minutes. After rollout, 50% took over 45 minutes. Customers became frustrated and sales dropped sharply, especially in New York City. The franchise says sales growth went from +10% to nearly -10%. A big issue was that DoorDash drivers could see tips and order details before accepting deliveries. Many drivers delayed low-tip orders or waited to combine multiple deliveries. The case is now seen as a major example of AI automation failing in real-world business operations. https://finance.yahoo.com/sectors/te...191837668.html

Yesterday, 04:32 AM	#2
NatalieK Natalie K Industry Role: Join Date: Apr 2010 Location: Spain Posts: 20,096	i always wondered about the condition of fast food with AI delivery... maybe with drones but with these things that go on paths, yes, shopping, not frozen lol... but get your burger with a travel delivery time of half hour as it goes up and down paths 5mph, well, I can´t see it working and there we go... people saying it´s cold, money back and now you´re out of business __________________ My official site Custom vids Make money & get into the business First time girls Skype: GspotProductions - "Converting traffic into income since 2005"

Yesterday, 05:18 AM	#3
INever Confirmed User Join Date: Jan 2005 Location: .......in a niche, in orbit...... Posts: 3,979	ai is a project by and for elites who are scared of their drivers, maids, delivery men, and US. it don't work. it sucks. dragon tale my ass. :-) __________________ I love Camdough airvpn

Yesterday, 06:27 AM	#4
TheLegacy SEO & GEO Connoisseur Industry Role: Join Date: Apr 2003 Location: Brantford, Ontario Posts: 17,993	so looking at the check box summary for AI AI good for porn AI bad for delivering pizza's __________________ SEO & GEO Connoisseur Microsoft Teams: Robert Warren SEO Telegram: @TheLegacy54 RobertWarrenSEO.com

Yesterday, 10:08 AM	#5
CurrentlySober Too lazy to wipe my ass Industry Role: Join Date: Aug 2002 Location: A Public Bathroom Posts: 38,899	I cunt a4da pizza... __________________ My Dream Gal... XXX 👁️ 👍️ 💩

Yesterday, 11:54 AM	#7
JayMoyes Confirmed User Industry Role: Join Date: Jul 2006 Location: Canoga Park, CA Posts: 318	https://www.youtube.com/watch?v=Jbh8QteVM5g</a>" height="405" width="720" allowfullscreen="" frameborder="0"> Link - https://www.youtube.com/watch?v=Jbh8QteVM5g My biggest issue with AI has been the hype and marketing, much like we saw with the internet turning into the world wide web in the late 90s. In hindsight AI didn't fail Pizza Hut, the suits failed Pizza Hut and the franchise owners. And the gist of the video is the suits still haven't learned their lesson. I've seen this time and time again. The manager comes in. They made decisions without any data from the workplace and without consulting the crew. There's no intel from the front lines. Management rips everything out, installs something new based on sales pitches, smoke and mirrors. Everything collapses. __________________ Publicist and owner of HighOctaneHeart.com, FetishArtist.net and FetishForLife.com

Yesterday, 03:56 PM	#8
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 94,599	I like cold pizza . . . __________________