Link -
https://www.youtube.com/watch?v=Jbh8QteVM5g
My biggest issue with AI has been the hype and marketing, much like we saw with the internet turning into the world wide web in the late 90s.
In hindsight AI didn't fail Pizza Hut, the suits failed Pizza Hut and the franchise owners. And the gist of the video is the suits still haven't learned their lesson.
I've seen this time and time again. The manager comes in. They made decisions without any data from the workplace and without consulting the crew. There's no intel from the front lines. Management rips everything out, installs something new based on sales pitches, smoke and mirrors. Everything collapses.