CCBill's New Software is NOT TRACKING SALES!!! - GoFuckYourself.com

J.R. · 05-08-2003, 08:51 AM

Indeed... we have tons of email confirmations that prove
there are sales, we are tracking them with MPA2 but the sales
are NOT showing up in their stats (ccbill).

I am sure I am not the only one, at this moment, CCBill
is NOT being helpful in this matter!

I am pretty pissed with them..

Luckily, we use multiple processors.

corvette · 05-08-2003, 08:55 AM

J.R.

icq me

lets see what is happeneing

45471840

Wizzo · 05-08-2003, 08:55 AM

It's so they can pay for the new software....

EscortBiz · 05-08-2003, 09:06 AM

You are getting Email confirmation of signups?

netstarz · 05-08-2003, 09:13 AM

Every single one of the sites I promote that uses CC Bill has had a dramatic sales drop over the past week.

KRL · 05-08-2003, 09:17 AM

If computers and humans are involved, TRUST NO ONE!

You should have seen what it was like in the early days of online processing when all these processors were getting the bugs out of their software. I don't want to even think how many sales were not reported.

Things have gotten way better, but as we can see based on this and other industry board posts, things are still not perfect with any one of these companies.

Rip · 05-08-2003, 09:38 AM

Yeah i cannot get the display to work properly either, probably phone them later this am

minor bugs likely

UnseenWorld · 05-08-2003, 09:44 AM

Quote:

Originally posted by netstarz
Every single one of the sites I promote that uses CC Bill has had a dramatic sales drop over the past week.

I wonder if this is a just a global change in attitude. My own website sign-ups have dropped to less than half what they were a week ago with no significant change in quantity or source of traffic. And I DO NOT use CC Bill.

Summer slump starting early, perhaps?

Giorgio_Xo · 05-08-2003, 09:45 AM

I have had zero sign-ups so far this month with ccbill.

EscortBiz · 05-08-2003, 09:45 AM

Quote:

Originally posted by UnseenWorld

I wonder if this is a just a global change in attitude. My own website sign-ups have dropped to less than half what they were a week ago with no significant change in quantity or source of traffic. And I DO NOT use CC Bill.

Summer slump starting early, perhaps?

Yup

Cindyff · 05-08-2003, 09:54 AM

Het Guy
We signed up with CCBill about a week ago and same problem here no sales showing with them at all but the other 3 processors are doing just fine in fact better than normal for us
They have some serious issues with that new system and are not willing to say much to us anyway ???

I hope that this isnt another IBILL type of problem Shit !!!
Cindy xx

Kohun · 05-08-2003, 09:58 AM

Quote:

Originally posted by Cindyff
Het Guy
We signed up with CCBill about a week ago and same problem here no sales showing with them at all but the other 3 processors are doing just fine in fact better than normal for us
They have some serious issues with that new system and are not willing to say much to us anyway ???

I hope that this isnt another IBILL type of problem Shit !!!
Cindy xx

What the other 3 processors are you using?

Mark

J.R. · 05-08-2003, 09:59 AM

Seems we are all having issues.

I was told by CCBill Sales that they are working
on this issue as we speak.

Time will tell.

Corvett.. got your messages.. thanks!

Cindyff · 05-08-2003, 10:02 AM

Quote:

Originally posted by Kohun

What the other 3 processors are you using?

Mark

Epoch ( the best by far )
Globill
and a german Dialer

CCBILL was added about 10 days ago

Cindy xx

Ray@TastyDollars · 05-08-2003, 10:06 AM

So CCbill is not crediting sales, WSB is not paying webmasters, and Ibill is about to follow WSB's path.

Gees , May is upto a really GREAT start...lol. Some folks really need to get their shit together. Very sad indeed.

Sly_RJ · 05-08-2003, 10:09 AM

Weird. Yesterday was a record CCBill day for one of my clients.

Ray@TastyDollars · 05-08-2003, 10:16 AM

Quote:

Originally posted by Ray
So CCbill is not crediting sales, WSB is not paying webmasters, and Ibill is about to follow WSB's path.

Gees , May is upto a really GREAT start...lol. Some folks really need to get their shit together. Very sad indeed.

Oh yea, I forgot to add PayPal to that list

Oliver Klozov · 05-08-2003, 10:28 AM

I had a problem with my CCBILL login when I first tryed to use the new system.

I spoke to Lange, he had me talk to a tech via ICQ and within half an hour I was able to login and everything was working fine.
Lange and this tech listened to what I had to say and addressed each issue in detail and to my total satisfaction.

Now I'm not sure about this missing sales problem I do not see it in my stats but thats not saying its not happening

But I am telling you CCBILL will take care of it 100% I am quite sure!

CCBILLS worst day of customer support is nothing compared to IBILLS crap!
I'm still waiting for someone to get back with me from IBILL and that was 6 months ago.

Work the problem with Corvett he will listen, they care and it will get fixed.

corvette · 05-08-2003, 10:33 AM

As always, CCBill is committed to providing the best services possible. Our new reports system was built to add flexibility and provide in-depth reporting previously unavailable. Within that system we added the ability to notify us of bugs for issues such as these that may arise during any new software rollout. CCBill spent over 1 year developing, integrating, and testing this new product. In addition to our own internal testing, a group of our clients has been testing it for over two months to achieve the smoothest rollout possible. One thing to remember is that when a bug is noted, CCBill's staff needs time to analyze and fix the issue.

This issue might relate to one that was brought to our attention last night, one related to a "reporting feature" in our new release. The database is accurate and if sales have occurred, all partners and webmasters will get their proper credit. If anyone is having other issues or would like to provide their account number and some examples, we will be happy to resolve those as well. Also, please feel free to continue to use the bug report feature in new reports.

We would like to remind everyone that our technical support is available to contact 24/7. We would also remind everyone that working directly with us instead of through public forums is more likely to ensure a timely response as we can get accurate information which is easier to use when identifying and tracking any problems.

As always, I am available over icq

[email protected]
45471840

tony286 · 05-08-2003, 10:36 AM

Quote:

Ibill is about to follow WSB's path.

Ibill pays me everytime

J.R. · 05-08-2003, 10:58 AM

Quote:

Originally posted by Ray

Oh yea, I forgot to add PayPal to that list

Ray,

If your gonna make a bold statement about iBill then
I suggest you back it up.

Especially, when you compare it to WSB.

KRL · 05-08-2003, 11:06 AM

"We're looking into it as we speak, but don't worry all your signups are being credited in the database"

God I love that line, its become so classically familiar in this industry.

gothweb · 05-08-2003, 11:10 AM

I love CCBill, but the transition to System5 has been a great big mess for me. Unfortunately, the support I have gotten about it has been very spotty as well. Disappointing.

Ray@TastyDollars · 05-08-2003, 11:20 AM

Quote:

Originally posted by J.R.

Ray,

If your gonna make a bold statement about iBill then
I suggest you back it up.

Especially, when you compare it to WSB.

1- I was trying to be funny

2- Simmer down

3- Bold? Id say your tread was rather bold

4- Here is your requested "back up"

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

I was gonna post another 600 treads but I got bored.

5-

6- go swoit yourself

netstarz · 05-08-2003, 11:59 AM

Quote:

I wonder if this is a just a global change in attitude. My own website sign-ups have dropped to less than half what they were a week ago with no significant change in quantity or source of traffic. And I DO NOT use CC Bill.

Nope. All of my other sponsors have stayed the same and a couple have even taken a jump. I am not saying this was caused by their change. It is just something I noticed.

pornguy · 05-08-2003, 12:30 PM

I have not had any problems as of yet with the new system.. It looks nice, runs a little slow, but I can live with that.

I have noticed that sales have been a little slow, since the inception of the system, but it may get better...

I say give CCBILL some time. They have not done me wrong in 5 years.

JimW · 05-08-2003, 12:33 PM

"CCBILLS worst day of customer support is nothing compared to IBILLS crap!
I'm still waiting for someone to get back with me from IBILL and that was 6 months ago."

haha, very true.

so far so good here with the new CCbill admin area. Much cleaner to setup new subaccounts..

woodman · 05-08-2003, 12:35 PM

Quote:

Originally posted by Ray

1- I was trying to be funny

2- Simmer down

3- Bold? Id say your tread was rather bold

4- Here is your requested "back up"

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

http://gofuckyourself.com/showthread...ighlight=ibill

I was gonna post another 600 treads but I got bored.

5-

6- go swoit yourself

Not here to defend them, until I get my web900 $'s at least. But they are public and you can track the fact if they are going under or not. Shit like losing your ability to process would be made public. Every other company in this industry you have to take a big leap of faith that under the pretty public image are not ugly ass bank issues.

corvette · 05-08-2003, 01:15 PM

Quote:

Originally posted by KRL
"We're looking into it as we speak, but don't worry all your signups are being credited in the database"

God I love that line, its become so classically familiar in this industry.

KRL, let?s put this into perspective; apparently the webmaster receives an email when a customer signs up. If a signup email is being generated, then the transaction is in our database. In addition, we are also talking about at least some reporting done through a third party system.

I want to get the specific details on what JR has noticed so that I can be sure that we are on the same page

JR, please answer your icq

Kick Ass Chat · 05-08-2003, 01:20 PM

Quote:

Originally posted by J.R.

Ray,

If your gonna make a bold statement about iBill then
I suggest you back it up.

Especially, when you compare it to WSB.

JR, STFU...what he said is true, all I can say is 900 money...nuff said.........now move along.....

the real magoo · 05-08-2003, 01:34 PM

Quote:

Originally posted by netstarz
Every single one of the sites I promote that uses CC Bill has had a dramatic sales drop over the past week.

Fuck..me too..damn..

corvette · 05-08-2003, 01:56 PM

JR,

I am trying to get hold of you, I would like to talk to you, please contact via icq or email when you have a chance

Thanks in advance

Brad Mitchell · 05-08-2003, 02:01 PM

Un-bunch your panties everyone, if there is a reporting glitch it'll be fixed. As long as their master databases are fine, which they evidently are if emails are going to customers, then the reporting off those databases sounds like the only thing that needs to be fixed.

Such impatience.

Brad

[dfo] · 05-08-2003, 02:11 PM

Quote:

Originally posted by netstarz
Every single one of the sites I promote that uses CC Bill has had a dramatic sales drop over the past week.

I've been having the same issue

BluMedia · 05-08-2003, 02:30 PM

Quote:

Originally posted by SinEmpire
Un-bunch your panties everyone, if there is a reporting glitch it'll be fixed. As long as their master databases are fine, which they evidently are if emails are going to customers, then the reporting off those databases sounds like the only thing that needs to be fixed.

Such impatience.

Brad

I agree with Brad just a little patience. CCBill has been awesome and I am sure will continue to be. Their new admin is awesome, give them a break there is bugs in every new system.

heymatty · 05-08-2003, 02:50 PM

No problem with the check refunds reporting those are still coming in strong

My numbers look identical to last weeks so I don't think very many joins are going missing from the reports.

chupacabra · 05-08-2003, 03:15 PM

huh... am i right in assuming this database bug is only affecting affiliate programs and the like? we run paysites using ccBill and every sale we have received email confirmation for has shown up in the stats since the switchover to the new system w/out delay, they are actually showing up a bit faster within the stats than they did using admin '4'. no problems for us w/ the stats reporting sales at all it seems, the only gripe we have is the lack of a normal "Manually Remove User" function, but tech told us last night that it would be available very soon.

regardless, noone should be worrying about ccBill, they've proven time and time again that they are *always* on the level and here for the long haul just like us webmasters..

05-08-2003, 08:51 AM	#1
J.R. WantBoobs.com Industry Role: Join Date: Feb 2002 Location: Calif & Washington Posts: 3,472	CCBill's New Software is NOT TRACKING SALES!!! Indeed... we have tons of email confirmations that prove there are sales, we are tracking them with MPA2 but the sales are NOT showing up in their stats (ccbill). I am sure I am not the only one, at this moment, CCBill is NOT being helpful in this matter! I am pretty pissed with them.. Luckily, we use multiple processors.

05-08-2003, 08:55 AM	#2
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	J.R. icq me lets see what is happeneing 45471840 __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

05-08-2003, 08:55 AM	#3
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,224	It's so they can pay for the new software.... __________________ Looking for Opportunity!

05-08-2003, 09:06 AM	#4
EscortBiz Fuck Checks, CASH only! Join Date: May 2002 Location: New York City Posts: 19,422	You are getting Email confirmation of signups? __________________ Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts ICQ# 158802076

05-08-2003, 09:13 AM	#5
netstarz Confirmed User Join Date: Aug 2002 Location: MI Posts: 367	Every single one of the sites I promote that uses CC Bill has had a dramatic sales drop over the past week. __________________ Kiss a piano player today

05-08-2003, 09:17 AM	#6
KRL Entrepreneur Join Date: Oct 2002 Location: USA Posts: 31,429	If computers and humans are involved, TRUST NO ONE! You should have seen what it was like in the early days of online processing when all these processors were getting the bugs out of their software. I don't want to even think how many sales were not reported. Things have gotten way better, but as we can see based on this and other industry board posts, things are still not perfect with any one of these companies. __________________ If you would like to develop your domains, you can lease inexpensive foreign labor from the leaders in the field at iWebmasters.com TO LOWER YOUR COSTS AND INCREASE YOUR PRODUCTION! * * * * * * * * * * * * Domains Adult News KRL's Newsletter Biz Tips Just Listed Domains

05-08-2003, 09:38 AM	#7
Rip Confirmed User Join Date: Jan 2001 Location: somewheres wet Posts: 1,456	Yeah i cannot get the display to work properly either, probably phone them later this am minor bugs likely

05-08-2003, 09:45 AM	#9
Giorgio_Xo Confirmed User Join Date: Mar 2003 Location: Las Vegas, NV Posts: 4,263	I have had zero sign-ups so far this month with ccbill. __________________ Make Levees, Not War

05-08-2003, 09:54 AM	#11
Cindyff Confirmed User Industry Role: Join Date: Sep 2002 Location: California Posts: 1,187	Het Guy We signed up with CCBill about a week ago and same problem here no sales showing with them at all but the other 3 processors are doing just fine in fact better than normal for us They have some serious issues with that new system and are not willing to say much to us anyway ??? I hope that this isnt another IBILL type of problem Shit !!! Cindy xx

05-08-2003, 09:59 AM	#13
J.R. WantBoobs.com Industry Role: Join Date: Feb 2002 Location: Calif & Washington Posts: 3,472	Seems we are all having issues. I was told by CCBill Sales that they are working on this issue as we speak. Time will tell. Corvett.. got your messages.. thanks!

05-08-2003, 10:06 AM	#15
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	So CCbill is not crediting sales, WSB is not paying webmasters, and Ibill is about to follow WSB's path. Gees , May is upto a really GREAT start...lol. Some folks really need to get their shit together. Very sad indeed. __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

05-08-2003, 10:09 AM	#16
Sly_RJ Live Hard - Die Hard Join Date: Feb 2002 Location: Ready to leave... Posts: 17,042	Weird. Yesterday was a record CCBill day for one of my clients. __________________ PHAT SERVERS - Quality dedicated hosting at a quality price! sly AT phatservers DOT com - 147479144

05-08-2003, 10:28 AM	#18
Oliver Klozov Confirmed User Join Date: Jul 2001 Location: San Diego, Ca. USA Posts: 629	I had a problem with my CCBILL login when I first tryed to use the new system. I spoke to Lange, he had me talk to a tech via ICQ and within half an hour I was able to login and everything was working fine. Lange and this tech listened to what I had to say and addressed each issue in detail and to my total satisfaction. Now I'm not sure about this missing sales problem I do not see it in my stats but thats not saying its not happening But I am telling you CCBILL will take care of it 100% I am quite sure! CCBILLS worst day of customer support is nothing compared to IBILLS crap! I'm still waiting for someone to get back with me from IBILL and that was 6 months ago. Work the problem with Corvett he will listen, they care and it will get fixed. __________________ Babe-Bucks.com ICQ 895-80-702 oliversgirls at gmail.com

05-08-2003, 10:33 AM	#19
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	As always, CCBill is committed to providing the best services possible. Our new reports system was built to add flexibility and provide in-depth reporting previously unavailable. Within that system we added the ability to notify us of bugs for issues such as these that may arise during any new software rollout. CCBill spent over 1 year developing, integrating, and testing this new product. In addition to our own internal testing, a group of our clients has been testing it for over two months to achieve the smoothest rollout possible. One thing to remember is that when a bug is noted, CCBill's staff needs time to analyze and fix the issue. This issue might relate to one that was brought to our attention last night, one related to a "reporting feature" in our new release. The database is accurate and if sales have occurred, all partners and webmasters will get their proper credit. If anyone is having other issues or would like to provide their account number and some examples, we will be happy to resolve those as well. Also, please feel free to continue to use the bug report feature in new reports. We would like to remind everyone that our technical support is available to contact 24/7. We would also remind everyone that working directly with us instead of through public forums is more likely to ensure a timely response as we can get accurate information which is easier to use when identifying and tracking any problems. As always, I am available over icq [email protected] 45471840 __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

05-08-2003, 11:06 AM	#22
KRL Entrepreneur Join Date: Oct 2002 Location: USA Posts: 31,429	"We're looking into it as we speak, but don't worry all your signups are being credited in the database" God I love that line, its become so classically familiar in this industry. __________________ If you would like to develop your domains, you can lease inexpensive foreign labor from the leaders in the field at iWebmasters.com TO LOWER YOUR COSTS AND INCREASE YOUR PRODUCTION! * * * * * * * * * * * * Domains Adult News KRL's Newsletter Biz Tips Just Listed Domains

05-08-2003, 11:10 AM	#23
gothweb Confirmed User Join Date: Jun 2002 Location: Back in the USSA Posts: 8,849	I love CCBill, but the transition to System5 has been a great big mess for me. Unfortunately, the support I have gotten about it has been very spotty as well. Disappointing. __________________ Photos by Ian X.: Distinctive photos of goth babes. Blood Money:Your traffic, my sites, our money. MojoHost: Still the best.

05-08-2003, 12:30 PM	#26
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	I have not had any problems as of yet with the new system.. It looks nice, runs a little slow, but I can live with that. I have noticed that sales have been a little slow, since the inception of the system, but it may get better... I say give CCBILL some time. They have not done me wrong in 5 years. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

05-08-2003, 12:33 PM	#27
JimW Confirmed User Join Date: Dec 2002 Location: Dallas, TX Posts: 422	"CCBILLS worst day of customer support is nothing compared to IBILLS crap! I'm still waiting for someone to get back with me from IBILL and that was 6 months ago." haha, very true. so far so good here with the new CCbill admin area. Much cleaner to setup new subaccounts..

05-08-2003, 01:56 PM	#32
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	JR, I am trying to get hold of you, I would like to talk to you, please contact via icq or email when you have a chance Thanks in advance __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

05-08-2003, 02:01 PM	#33
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Un-bunch your panties everyone, if there is a reporting glitch it'll be fixed. As long as their master databases are fine, which they evidently are if emails are going to customers, then the reporting off those databases sounds like the only thing that needs to be fixed. Such impatience. Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

05-08-2003, 02:50 PM	#36
heymatty Confirmed User Join Date: Oct 2001 Location: Scottsdale :) Posts: 2,188	No problem with the check refunds reporting those are still coming in strong My numbers look identical to last weeks so I don't think very many joins are going missing from the reports. __________________ Cashlantis ~ Black Book Cash

05-08-2003, 03:15 PM	#37
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	huh... am i right in assuming this database bug is only affecting affiliate programs and the like? we run paysites using ccBill and every sale we have received email confirmation for has shown up in the stats since the switchover to the new system w/out delay, they are actually showing up a bit faster within the stats than they did using admin '4'. no problems for us w/ the stats reporting sales at all it seems, the only gripe we have is the lack of a normal "Manually Remove User" function, but tech told us last night that it would be available very soon. regardless, noone should be worrying about ccBill, they've proven time and time again that they are always on the level and here for the long haul just like us webmasters..