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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
So Fucking Banned
Join Date: Feb 2003
Location: Canuckastan
Posts: 776
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BlueGravity seriously pissed me off today, should I make switch to Candid Hosting?
I had some small sites hosted on their shared hosting plan and decided to order a "Dual P3 1GhZ 1024MB RAM / 18GB HD" "surplus" server from them on Friday. Setup fee on their was listed at $400.
I initially phoned in to order it last Wednesday, to which they said "you have to e-mail sales or billing". So today (Tuesday) rolls around and I get an email from their support; "I just wanted to let you know that the dual server was already taken and you were put on the Single 1.0 Ghz with 512 MB of ram for $325. Let me know if you'd like to upgrade the ram/cpu." The original dual1ghz/1024MB RAM server was still listed on their website as available today up until a couple of hours ago. I emailed them telling them there is a problem because this isn't the server I ordered. No response yet. Is this one worth reasoning out or is it a good idea to just jump to Candid? |
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#2 |
Confirmed User
Industry Role:
Join Date: Nov 2001
Location: Southfield, MI
Posts: 9,812
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Totally worth reasoning out, sounds like a breakdown in communication that an apology might solve.
Brad
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President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999 ![]() |
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#3 |
♥♥♥ Likes Hugs ♥♥♥
Industry Role:
Join Date: Nov 2001
Location: /home
Posts: 15,841
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I love bluegravity. The owner (thomas) can be a little hard to get along with sometimes but I still won't ever leave bluegravity. Been there about 2 years already and plan to stay until they either go closed or I die.
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I like pie. |
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#4 | |
So Fucking Banned
Join Date: Feb 2003
Location: Canuckastan
Posts: 776
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Quote:
Actually the head cheese just e-mailed me and said he'd fix it up. I guess this place is worth hanging around. Candid is a bit cheaper but I don't think they can beat BlueGravity's uptime so I would certainly like to stay. |
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#5 |
Hall Of Fame
Industry Role:
Join Date: Jan 2001
Location: Portland Oregon USA
Posts: 34,415
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<img src="http://boneprone4life.com/tax.jpg">
Whoa.
__________________
Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids. |
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#6 |
♥♥♥ Likes Hugs ♥♥♥
Industry Role:
Join Date: Nov 2001
Location: /home
Posts: 15,841
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That's why I am so happy with bluegravity. I have had no significant downtime in 2 years and the support kicks ass.
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I like pie. |
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#7 |
Registered User
Join Date: Feb 2003
Posts: 48
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![]() got a link to their page?
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#8 | |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2002
Location: Player Del Ray
Posts: 9,716
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Quote:
Other companies might have quicker response time, but really, what's most important, having your sites always up and running fast, or a small communication breakdown that gets resolved within a day? I'll take Bluegravity everytime. I host all of my sites with them, since 98. Tommy and Tim are great guys. Stay with the BGC.
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Still Ballin' |
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#9 | |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2002
Location: Player Del Ray
Posts: 9,716
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Quote:
or http://www.xxxhosting.com (that's also them)
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Still Ballin' |
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#10 |
Confirmed User
Join Date: Aug 2001
Posts: 1,025
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The first company I was ever with was blueGravity.. They were great in all aspects EXCEPT for the fact that their prices are completely outrageous.. And by the looks of it they still are..
When I considered leaving them for someone who offered me hosting at 1/2 the price I got the whole story of 'yea but you won't get the service, you wont' get the uptime' .. Well guess what? I went to ESYR and got the same hosting(better server) for 1/2 the price.. And GUESS WHAT?!?! Service was JUST AS GOOD and the uptime was JUST AS GOOD.. And then I found another hosting company that offered me hosting for 1/2 the price that ESYR could and guess what? Service was the best in my life, had a little problems with uptime for a 2 week period but since then it has been as good as ever.. So 4-5 years later, I am with a company that is charging me about 400% less than Blue Grav, I get better service, and awesome uptime.. I am not here to spam who I am with now, I am not here to put down blue Grav's support or their Uptime. But they are committing highway robbery with those Prices.. The myth of the higher the charge the better the quality is bullshit.. You don't have to pay an arm and a leg to get great uptime and great service.. |
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#11 | |
♥♥♥ Likes Hugs ♥♥♥
Industry Role:
Join Date: Nov 2001
Location: /home
Posts: 15,841
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Quote:
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I like pie. |
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#12 |
Confirmed User
Join Date: May 2002
Location: Montreal
Posts: 8,743
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It's nothing to cry over, were your sites down for too long?
atlreast you didn't get something cheaper
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#13 |
I'm Lenny2 Bitch
Join Date: Mar 2001
Location: On top of my soapbox
Posts: 13,449
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Whew, $400 per mbps. I would go seriously broke at those prices. Even worse if they're billing on 95th percentile.
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sig too big |
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#14 |
Confirmed User
Join Date: Jan 2003
Posts: 494
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I switched from BCG a while ago because of the prices and the fact that the support just wasn't there - it seemed like I got lost in the queue a few times. They were extremely tardy in processing my request to end the contract and it felt like they were just trying to string me along to get a extra couple of hundred bucks out of me. The hosts I am with now are all just as stable, just as fast if not faster, cheaper, and I can ICQ/email/ring them up and bitch and get a prompt reply.
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#15 | |
:glugglug
Join Date: Mar 2003
Location: Where the Wild Things Are
Posts: 26,118
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Quote:
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#16 |
Confirmed User
Join Date: May 2002
Location: Pacific Palisades
Posts: 6,940
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BLUE GRAVITY
TOMMY and TIMMY ROCK.... WORK IT OUT- I know those guys will take care of you I am sure it's a breakdown in communication - I have known Tommy for 5 years and he is as straight up as they come He is also the most talented and smart kids I have ever met in this biz ![]() |
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#17 |
So Fucking Banned
Join Date: Feb 2003
Posts: 349
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#18 |
Confirmed User
Join Date: Jan 2003
Posts: 2,384
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they are pretty solid, but very expensive. I wish they would come down on their bandwidth prices a bit.
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#19 |
Confirmed User
Join Date: Feb 2003
Location: UK
Posts: 357
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$600 per mbit/sec?
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#20 |
Confirmed User
Join Date: Mar 2003
Posts: 309
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New reduced pricing, $2.5/gb?
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#21 |
Too lazy to set a custom title
Industry Role:
Join Date: Aug 2002
Posts: 55,372
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400$ per mbps wow thats crazy.. i pay 75$ per mbps thats on good bandwidth.. alexa.com and archive.org is hosted on them.
no problems at all.
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Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. ![]() WP Stuff |
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#22 | |
So Fucking Banned
Join Date: Feb 2003
Location: Canuckastan
Posts: 776
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Quote:
Well all is well now, they took care of everything. Who is the adult webhost you are referring to here? |
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#23 | |
Registered User
Join Date: Feb 2003
Location: Mountain Top, Pa.
Posts: 422
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Quote:
Did ya ever speak to anyone from Candid? If not gimme a holler if yer still having issues, or just want to compare. Im on in live chat all the time. Later. |
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#24 |
Confirmed User
Join Date: Oct 2002
Posts: 1,892
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yes
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#25 | |
Confirmed User
Join Date: Sep 2001
Location: home
Posts: 1,335
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Quote:
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#26 |
Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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I have been with BGC for three years and have never had unexpected down time. If they are going to do something to the server they let you know in advance and then do it fast!!!
I agree that the prices are a little high, but they are great people.
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