The first company I was ever with was blueGravity.. They were great in all aspects EXCEPT for the fact that their prices are completely outrageous.. And by the looks of it they still are..
When I considered leaving them for someone who offered me hosting at 1/2 the price I got the whole story of 'yea but you won't get the service, you wont' get the uptime' .. Well guess what? I went to
ESYR and got the same hosting(better server) for 1/2 the price.. And GUESS WHAT?!?! Service was JUST AS GOOD and the uptime was JUST AS GOOD.. And then I found another hosting company that offered me hosting for 1/2 the price that ESYR could and guess what? Service was the best in my life, had a little problems with uptime for a 2 week period but since then it has been as good as ever..
So 4-5 years later, I am with a company that is charging me about 400% less than Blue Grav, I get better service, and awesome uptime..
I am not here to spam who I am with now, I am not here to put down blue Grav's support or their Uptime. But they are committing highway robbery with those Prices.. The myth of the higher the charge the better the quality is bullshit.. You don't have to pay an arm and a leg to get great uptime and great service..