Dell Customer Support [CONTEST] - GoFuckYourself.com

TaDoW · 03-28-2003, 11:09 AM

I've been on hold for the last 36 minutes. what are your guys' gueses for the total call time by the time it's over? the closest one will win .. ehh .. ehh .. a banner!

revbuddylove · 03-28-2003, 11:11 AM

Sorry to say that you are still a few minutes from being helped, 46 total.

kristin · 03-28-2003, 11:11 AM

Total call time??? 76 minutes and I'm sorry that's my guess, but it doesn't look good...

TaDoW · 03-28-2003, 11:12 AM

Quote:

Originally posted by kristin
Total call time??? 76 minutes and I'm sorry that's my guess, but it doesn't look good...

You're such a big cock kristin ;)

TaDoW · 03-28-2003, 11:15 AM

I hate this cheesy fucking tone-dead hold music that's blaring into my phone.

asuna · 03-28-2003, 11:16 AM

You'll get disconnected

kristin · 03-28-2003, 11:17 AM

I HATE automated systems, I will do everything to possibly avoid them, I feel your pain. I seriously start flipping out on them...

The thing I hate about hold, that stupid lady that comes on literally every 30 seconds to tell you that someone will be right with you.

digihax · 03-28-2003, 11:17 AM

I say 42 mins..

EscortBiz · 03-28-2003, 11:17 AM

another hour and then a hindu will pick up

TaDoW · 03-28-2003, 11:19 AM

Okay - the fuckers just told me to go to hell :-) I'm off the phone

Triple 6 · 03-28-2003, 11:19 AM

LOL, I was thinking about posting my experience with DELL customer support, and saw this thread.

My sound card (turtle beach santa cruz) has been acting up, and this is now the third one I went through with them, and Im bitching about getting another brand. AFter 5 different tech support people trouble shoot with me, the sixth one helped me find the problem, and it had nothing to do with the hardware (as far as I know so far).

Problem was the sound would start getting unbalanced. coming out more on one side. I tried EVERYTHING... then this last tech told me to try and turn down the sound card hardware acceleration down a notch. So far so good.

But being on hold really eats ass.

TaDoW · 03-28-2003, 11:19 AM

Quote:

Originally posted by EscortBiz
another hour and then a hindu will pick up

it was actually a hindu

Triple 6 · 03-28-2003, 11:20 AM

Quote:

Originally posted by TaDoW

it was actually a hindu

Yea, they outsource most of their tech support to india.

picindex · 03-28-2003, 11:20 AM

You had a Dell break down on you?

TaDoW · 03-28-2003, 11:20 AM

Quote:

Originally posted by revbuddylove
Sorry to say that you are still a few minutes from being helped, 46 total.

rev - good fuckin call man :-) 46 minutes on the nose! Hit me up on icq - 10323612 and give me info about the banner, we'll get it made up for ya.

TaDoW · 03-28-2003, 11:21 AM

Quote:

Originally posted by picindex
You had a Dell break down on you?

naw, just my laptop battery

asuna · 03-28-2003, 11:21 AM

Quote:

Originally posted by Triple 6

Yea, they outsource most of their tech support to india.

36cents an hour, or 11bucks an hour? people can live off 36cents an hour down there...

TaDoW · 03-28-2003, 11:23 AM

Quote:

Originally posted by kristin
I HATE automated systems, I will do everything to possibly avoid them, I feel your pain. I seriously start flipping out on them...

The thing I hate about hold, that stupid lady that comes on literally every 30 seconds to tell you that someone will be right with you.

All I know is, that fucker on the dell hold line can say "www" faster than anyone I've ever heard before! It's really worth calling up and goosing around in their system until you hear him say it. I think the number is (800)624-9896 - give it a try =) you'll be pleasantly surprised.

EscortBiz · 03-28-2003, 11:23 AM

you wont get help from them, they barely make money on a PC in these days their support and customer service is being done in a prison in india while the guy is getting ass raped

AaronM · 03-28-2003, 11:26 AM

Quote:

Originally posted by TaDoW
I've been on hold for the last 36 minutes. what are your guys' gueses for the total call time by the time it's over? the closest one will win .. ehh .. ehh .. a banner!

Dell has a customer support call center just outside of Portland. (I used to work there) Want me to go beat some heads in for you bro?

gothweb · 03-28-2003, 11:27 AM

Quote:

Originally posted by TaDoW

it was actually a hindu

You can tell someone's religion by their voice?! I'm impressed.

Cocksmoker.

TaDoW · 03-28-2003, 11:28 AM

Quote:

Originally posted by gothweb

You can tell someone's religion by their voice?! I'm impressed.

Cocksmoker.

well yeah .. he said "Thank you for calling dell customer support, my name is Kirpal, I am a Hindu, how can I help you?"

TaDoW · 03-28-2003, 11:30 AM

Quote:

Originally posted by AaronM

Dell has a customer support call center just outside of Portland. (I used to work there) Want me to go beat some heads in for you bro?

I'm cool this time, but I do appreciate the offer to regulate. I'll holla when I need it :-D

AaronM · 03-28-2003, 11:35 AM

Quote:

Originally posted by TaDoW

I'm cool this time, but I do appreciate the offer to regulate. I'll holla when I need it :-D

You know I always got yer back bro.

makavelii · 03-28-2003, 12:17 PM

Dell Canada tech support is 100 % outsourced as far as i know they have always been that way.
And up untill last month or maybe two months ago 95% of there calls were being handled by Canadians, now its all in India.

BrettJ · 03-28-2003, 12:32 PM

Quote:

Originally posted by TaDoW

well yeah .. he said "Thank you for calling dell customer support, my name is Kirpal, I am a Hindu, how can I help you?"

did he kick your dog?

TaDoW · 03-28-2003, 02:54 PM

Quote:

Originally posted by makavelii
Dell Canada tech support is 100 % outsourced as far as i know they have always been that way.
And up untill last month or maybe two months ago 95% of there calls were being handled by Canadians, now its all in India.

Isn't canada in general 100% outsourced?

03-28-2003, 11:09 AM	#1
TaDoW Confirmed User Join Date: Sep 2001 Location: Where It Rains Posts: 3,875	Dell Customer Support [CONTEST] I've been on hold for the last 36 minutes. what are your guys' gueses for the total call time by the time it's over? the closest one will win .. ehh .. ehh .. a banner! __________________ -TaDoW I've Upped My Standards, Up Yours!

03-28-2003, 11:11 AM	#2
revbuddylove Confirmed User Join Date: Jun 2002 Location: In the hizouse... Posts: 402	Sorry to say that you are still a few minutes from being helped, 46 total. __________________ -Rev. Buddy Love Code Monkey at Adult.com

03-28-2003, 11:11 AM	#3
kristin GOO! Industry Role: Join Date: Sep 2002 Location: Back Home : ) Posts: 9,768	Total call time??? 76 minutes and I'm sorry that's my guess, but it doesn't look good... __________________ Vacares rules. "Usually only fat guys have the kind of knowledge and ability that Kristin has."

03-28-2003, 11:15 AM	#5
TaDoW Confirmed User Join Date: Sep 2001 Location: Where It Rains Posts: 3,875	I hate this cheesy fucking tone-dead hold music that's blaring into my phone. __________________ -TaDoW I've Upped My Standards, Up Yours!

03-28-2003, 11:16 AM	#6
asuna Confirmed User Join Date: May 2002 Location: Montreal Posts: 8,743	You'll get disconnected __________________

03-28-2003, 11:17 AM	#7
kristin GOO! Industry Role: Join Date: Sep 2002 Location: Back Home : ) Posts: 9,768	I HATE automated systems, I will do everything to possibly avoid them, I feel your pain. I seriously start flipping out on them... The thing I hate about hold, that stupid lady that comes on literally every 30 seconds to tell you that someone will be right with you. __________________ Vacares rules. "Usually only fat guys have the kind of knowledge and ability that Kristin has."

03-28-2003, 11:17 AM	#8
digihax So Fucking Banned Join Date: Feb 2003 Posts: 349	I say 42 mins..

03-28-2003, 11:17 AM	#9
EscortBiz Fuck Checks, CASH only! Join Date: May 2002 Location: New York City Posts: 19,422	another hour and then a hindu will pick up __________________ Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts ICQ# 158802076

03-28-2003, 11:19 AM	#10
TaDoW Confirmed User Join Date: Sep 2001 Location: Where It Rains Posts: 3,875	Okay - the fuckers just told me to go to hell :-) I'm off the phone __________________ -TaDoW I've Upped My Standards, Up Yours!

03-28-2003, 11:19 AM	#11
Triple 6 Confirmed User Join Date: Feb 2002 Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: isN'T everything Posts: 5,394	LOL, I was thinking about posting my experience with DELL customer support, and saw this thread. My sound card (turtle beach santa cruz) has been acting up, and this is now the third one I went through with them, and Im bitching about getting another brand. AFter 5 different tech support people trouble shoot with me, the sixth one helped me find the problem, and it had nothing to do with the hardware (as far as I know so far). Problem was the sound would start getting unbalanced. coming out more on one side. I tried EVERYTHING... then this last tech told me to try and turn down the sound card hardware acceleration down a notch. So far so good. But being on hold really eats ass. __________________ SIG TOO SMALL! Maximum 1200x600 button and no more than 30 text lines of ALL SIZES and COLORS. Unless your sig is for a GFY top banner sponsor, then you may use a 6240x4800 instead of a 1024x800.

03-28-2003, 11:20 AM	#14
picindex Confirmed User Join Date: Oct 2002 Posts: 1,038	You had a Dell break down on you? __________________ Good Content:

03-28-2003, 11:23 AM	#19
EscortBiz Fuck Checks, CASH only! Join Date: May 2002 Location: New York City Posts: 19,422	you wont get help from them, they barely make money on a PC in these days their support and customer service is being done in a prison in india while the guy is getting ass raped __________________ Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts ICQ# 158802076

03-28-2003, 12:17 PM	#25
makavelii Registered User Join Date: Sep 2002 Location: ontario canada Posts: 38	Dell Canada tech support is 100 % outsourced as far as i know they have always been that way. And up untill last month or maybe two months ago 95% of there calls were being handled by Canadians, now its all in India.