Dell Customer Support [CONTEST]
 

I've been on hold for the last 36 minutes. what are your guys' gueses for the total call time by the time it's over? the closest one will win .. ehh .. ehh .. a banner!

Sorry to say that you are still a few minutes from being helped, 46 total.

:1orglaugh

Total call time??? 76 minutes and I'm sorry that's my guess, but it doesn't look good...

You're such a big cock kristin ;)

I hate this cheesy fucking tone-dead hold music that's blaring into my phone.

You'll get disconnected

I HATE automated systems, I will do everything to possibly avoid them, I feel your pain. I seriously start flipping out on them...

The thing I hate about hold, that stupid lady that comes on literally every 30 seconds to tell you that someone will be right with you.

I say 42 mins..

:Graucho

another hour and then a hindu will pick up

Okay - the fuckers just told me to go to hell :-) I'm off the phone

LOL, I was thinking about posting my experience with DELL customer support, and saw this thread.

My sound card (turtle beach santa cruz) has been acting up, and this is now the third one I went through with them, and Im bitching about getting another brand. AFter 5 different tech support people trouble shoot with me, the sixth one helped me find the problem, and it had nothing to do with the hardware (as far as I know so far).

Problem was the sound would start getting unbalanced. coming out more on one side. I tried EVERYTHING... then this last tech told me to try and turn down the sound card hardware acceleration down a notch. So far so good.

But being on hold really eats ass.

it was actually a hindu

Yea, they outsource most of their tech support to india.

You had a Dell break down on you?

rev - good fuckin call man :-) 46 minutes on the nose! Hit me up on icq - 10323612 and give me info about the banner, we'll get it made up for ya.

naw, just my laptop battery

36cents an hour, or 11bucks an hour? people can live off 36cents an hour down there...

All I know is, that fucker on the dell hold line can say "www" faster than anyone I've ever heard before! It's really worth calling up and goosing around in their system until you hear him say it. I think the number is (800)624-9896 - give it a try =) you'll be pleasantly surprised.

you wont get help from them, they barely make money on a PC in these days their support and customer service is being done in a prison in india while the guy is getting ass raped

Dell has a customer support call center just outside of Portland. (I used to work there) Want me to go beat some heads in for you bro?

You can tell someone's religion by their voice?! I'm impressed.

Cocksmoker.

well yeah .. he said "Thank you for calling dell customer support, my name is Kirpal, I am a Hindu, how can I help you?"

I'm cool this time, but I do appreciate the offer to regulate. I'll holla when I need it :-D

You know I always got yer back bro. :thumbsup

Dell Canada tech support is 100 % outsourced as far as i know they have always been that way.
And up untill last month or maybe two months ago 95% of there calls were being handled by Canadians, now its all in India.

did he kick your dog?

Isn't canada in general 100% outsourced?