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Triple 6 · 03-28-2003, 11:19 AM

LOL, I was thinking about posting my experience with DELL customer support, and saw this thread.

My sound card (turtle beach santa cruz) has been acting up, and this is now the third one I went through with them, and Im bitching about getting another brand. AFter 5 different tech support people trouble shoot with me, the sixth one helped me find the problem, and it had nothing to do with the hardware (as far as I know so far).

Problem was the sound would start getting unbalanced. coming out more on one side. I tried EVERYTHING... then this last tech told me to try and turn down the sound card hardware acceleration down a notch. So far so good.

But being on hold really eats ass.

03-28-2003, 11:19 AM
Triple 6 Confirmed User Join Date: Feb 2002 Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: isN'T everything Posts: 5,394	LOL, I was thinking about posting my experience with DELL customer support, and saw this thread. My sound card (turtle beach santa cruz) has been acting up, and this is now the third one I went through with them, and Im bitching about getting another brand. AFter 5 different tech support people trouble shoot with me, the sixth one helped me find the problem, and it had nothing to do with the hardware (as far as I know so far). Problem was the sound would start getting unbalanced. coming out more on one side. I tried EVERYTHING... then this last tech told me to try and turn down the sound card hardware acceleration down a notch. So far so good. But being on hold really eats ass. __________________ SIG TOO SMALL! Maximum 1200x600 button and no more than 30 text lines of ALL SIZES and COLORS. Unless your sig is for a GFY top banner sponsor, then you may use a 6240x4800 instead of a 1024x800.