OXEO support SUCKS! - GoFuckYourself.com

Freestyleman · 03-09-2003, 09:09 AM

i dont know whats up with them but i have a problem with my server since 3 days and i told them several times, but either they dont want to care about a customer that pays $1000/month for a server or i dont know!
has anybody had similar problems with them??
i'm losing money because of them!

03-09-2003, 09:10 AM

uh oh

AdultNex · 03-09-2003, 09:30 AM

Bump for a rep. at Oxeo to see this.

Freestyleman · 03-09-2003, 09:31 AM

they already saw...
and now finally taking care of it..

thx

EscortBiz · 03-09-2003, 10:05 AM

Well I use them on many of my sites and just recently needed something and within 5 minutes of ICQ'ing I think it was Matt or Mike I got help and it was like 2AM

They always helped me real quick

Candyman69 · 03-09-2003, 10:11 AM

I have had no problems with oxeo, this is the first complaint ive ever heard about their support...

Freestyleman · 03-09-2003, 10:13 AM

problem is solved now.
the only mistake I could have made is not emailing them but contacting them via icq...
they told me to take care, but for 3 days nothing happened.
so i was really pissed because i lost a lot of traffic...
but as i said before, problem is solved now!
thanks oxeo

Ray@TastyDollars · 03-09-2003, 10:15 AM

Oxeo has the best support I've ever seen. Matt is da man

Ray

Candyman69 · 03-09-2003, 10:19 AM

Quote:

Originally posted by Freestyleman
problem is solved now.
the only mistake I could have made is not emailing them but contacting them via icq...
they told me to take care, but for 3 days nothing happened.
so i was really pissed because i lost a lot of traffic...
but as i said before, problem is solved now!
thanks oxeo

yeah sometimes icq is screwed , and msgs dont get sent ... email would be a safer bet

iroc409 · 03-09-2003, 11:12 AM

oxeo's support kicks ass.

asuna · 03-09-2003, 11:19 AM

When i was with oxeo I never had any problems.. thats whole 1 1/2 months

clickpimp · 03-09-2003, 11:20 AM

Quote:

Originally posted by Freestyleman
... a customer that pays $1000/month for a server or i dont know!

you pay $1000/mo. for a server?

completetosser · 03-09-2003, 11:22 AM

I bought a new Oxeo server on Friday night and for various reasons had quite a few problems that the support guys - especially Matt - have been working over the weekend to sort out.

Personally, I've been really impressed. I have another box with Rackspace - who pride themselves on their 'fanatical support' - but from the evidence so far, Oxeo are a lot more responsive.

Freestyleman · 03-09-2003, 11:24 AM

Quote:

Originally posted by clickpimp

you pay $1000/mo. for a server?

check sig ;)

stocktrader23 · 03-09-2003, 11:28 AM

Quote:

Originally posted by Freestyleman

check sig ;)

What's the catch on your free host? I see it's bannerless and adless so what else is there to know?

lilbitch · 03-09-2003, 11:45 AM

Ray, I'll agree with ya on that one...Matt truely is da man!

One thing I have found, and would suggest a person do (whether they host with oxeo or any other company)...even though your request is taken note of on ICQ, always always follow up with an email. The techs are quite slammed at times, and theres a chance that your ICQ message may get lost, or your request may be forgotten about. With an email sitting in the queue of "things to do", you're guaranteed that it wont get overlooked.

[email protected]

that will get your request to 3 different people on the oxeo team.

freesyleman, I'm sorry to hear that you encountered this problem...it's extremely unlike these guys to have such a thing happen. Matter of fact this is the only time I've ever heard of such a thing...unfortunately, you were the one to have had the experience, huh? Glad to know that all has been taken care of, though...

OXEO ROCKS!

Freestyleman · 03-09-2003, 11:49 AM

Quote:

Originally posted by stocktrader23

What's the catch on your free host? I see it's bannerless and adless so what else is there to know?

i make as much from the 404 to pay 4 the bandwidth bill, thats all i want sofar!

matt really helped me out fast now. but there is still a problem... well he told me to take care of it, so i hope it will be solved soon!

strobi · 03-09-2003, 11:51 AM

i make as much from the 404 to pay 4 the bandwidth bill, thats all i want sofar!

free porn for everybody!

jact · 03-09-2003, 11:54 AM

Heh, I guess everyone worships Oxeo and the cock?

they never bothered to get me setup in 3 months of me signing up. They aren't all that.

rooster · 03-09-2003, 11:55 AM

I think they are ok, but overrated. I had similar problems as others have said.

CharlieBrown · 03-09-2003, 12:59 PM

i also use oxeo, their support is the best i have seen

03-09-2003, 09:09 AM	#1
Freestyleman Confirmed User Join Date: Sep 2002 Posts: 283	OXEO support SUCKS! i dont know whats up with them but i have a problem with my server since 3 days and i told them several times, but either they dont want to care about a customer that pays $1000/month for a server or i dont know! has anybody had similar problems with them?? i'm losing money because of them! Last edited by Freestyleman; 03-09-2003 at 09:12 AM..

03-09-2003, 10:05 AM	#5
EscortBiz Fuck Checks, CASH only! Join Date: May 2002 Location: New York City Posts: 19,422	Well I use them on many of my sites and just recently needed something and within 5 minutes of ICQ'ing I think it was Matt or Mike I got help and it was like 2AM They always helped me real quick __________________ Spanking, Medical Fetish, Sleeping, Strap-on Anal Lesbians, Girls Fucking Guys, Handjob site REAL HOT, Shemales, Anal and Ass Licking sites 100% Real EXCLUSIVE with amazing retention, ccbill payouts, lots of content FREE FTP HOSTING Promote the largest and oldest member paid escort site, Converts 10 times better then any dating site, CCBill payouts ICQ# 158802076

03-09-2003, 10:11 AM	#6
Candyman69 Confirmed User Join Date: Jul 2002 Location: Florida Posts: 764	I have had no problems with oxeo, this is the first complaint ive ever heard about their support... __________________ domain buyer

03-09-2003, 10:15 AM	#8
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	Oxeo has the best support I've ever seen. Matt is da man Ray __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

03-09-2003, 11:12 AM	#10
iroc409 Confirmed User Join Date: Jan 2003 Location: midwest side, yo Posts: 4,728	oxeo's support kicks ass. __________________ <a href="http://www.iroc409.com/"><img src="http://www.iroc409.com/adv/120x60.gif" border=0></a> icq: 1 7 6 4 2 0 9 6 0 Gallery templates for ONLY $25! w00t!

03-09-2003, 09:30 AM	#3
AdultNex Confirmed User Join Date: Feb 2003 Location: Bostonnnn Posts: 8,985	Bump for a rep. at Oxeo to see this.

03-09-2003, 09:31 AM	#4
Freestyleman Confirmed User Join Date: Sep 2002 Posts: 283	they already saw... and now finally taking care of it.. thx

03-09-2003, 10:13 AM	#7
Freestyleman Confirmed User Join Date: Sep 2002 Posts: 283	problem is solved now. the only mistake I could have made is not emailing them but contacting them via icq... they told me to take care, but for 3 days nothing happened. so i was really pissed because i lost a lot of traffic... but as i said before, problem is solved now! thanks oxeo

03-09-2003, 11:19 AM	#11
asuna Confirmed User Join Date: May 2002 Location: Montreal Posts: 8,743	When i was with oxeo I never had any problems.. thats whole 1 1/2 months __________________

03-09-2003, 11:22 AM	#13
completetosser Confirmed User Join Date: Jan 2003 Location: Planet Earth Posts: 1,419	I bought a new Oxeo server on Friday night and for various reasons had quite a few problems that the support guys - especially Matt - have been working over the weekend to sort out. Personally, I've been really impressed. I have another box with Rackspace - who pride themselves on their 'fanatical support' - but from the evidence so far, Oxeo are a lot more responsive.

03-09-2003, 11:45 AM	#16
lilbitch Confirmed User Join Date: May 2002 Location: Southern California Posts: 122	Ray, I'll agree with ya on that one...Matt truely is da man! One thing I have found, and would suggest a person do (whether they host with oxeo or any other company)...even though your request is taken note of on ICQ, always always follow up with an email. The techs are quite slammed at times, and theres a chance that your ICQ message may get lost, or your request may be forgotten about. With an email sitting in the queue of "things to do", you're guaranteed that it wont get overlooked. [email protected] that will get your request to 3 different people on the oxeo team. freesyleman, I'm sorry to hear that you encountered this problem...it's extremely unlike these guys to have such a thing happen. Matter of fact this is the only time I've ever heard of such a thing...unfortunately, you were the one to have had the experience, huh? Glad to know that all has been taken care of, though... OXEO ROCKS! __________________ Oxeo Rocks...Just ask 'em! ?&%@!

03-09-2003, 11:51 AM	#18
strobi Confirmed User Join Date: Nov 2002 Location: Belgium Posts: 7,383	i make as much from the 404 to pay 4 the bandwidth bill, thats all i want sofar! free porn for everybody!

03-09-2003, 11:54 AM	#19
jact Confirmed User Join Date: Sep 2002 Location: Oakville, Canada Posts: 9,134	Heh, I guess everyone worships Oxeo and the cock? they never bothered to get me setup in 3 months of me signing up. They aren't all that. __________________ Free agent

03-09-2003, 11:55 AM	#20
rooster Confirmed User Join Date: Jan 2003 Posts: 2,384	I think they are ok, but overrated. I had similar problems as others have said.

03-09-2003, 12:59 PM	#21
CharlieBrown Confirmed User Industry Role: Join Date: Jun 2002 Posts: 562	i also use oxeo, their support is the best i have seen

03-09-2003, 09:10 AM	#2
X37375787 Guest Posts: n/a	uh oh