Lenovo service rocks! - GoFuckYourself.com

Markul · 02-06-2014, 03:10 AM

I have a two year old Lenovo W520 that's starting to act up, so I give them a call figuring there might be some service or warranty left.

Next day a technician (well two, a trainee was with him) comes to my office. Replaces the fan and the speakers.

No charge.

3 year built in warranty with next business day service at your location apparently comes with every Lenovo laptop. Pretty fucking awesome if you ask me

Mediamix · 02-06-2014, 03:18 AM

Yeah. Lenovo is pretty good. That is the reason why they grow so fast.

suesheboy · 02-06-2014, 03:44 AM

wow. Glad to hear that.

May be my next laptop.

srockhard · 02-06-2014, 09:09 AM

I just got a Lenovo Yoga 2 Pro (fuck yeah clementine orange) and it has exceeded expectations. Good to hear that their service will do the same. Look for Lenovo smart phones to hit US soon as they just bought Motorola from Google...oh yeah and did you guys know they bought IBM a few years back...Lenovo is on a roll!

Ferus · 02-06-2014, 10:15 AM

Most of Lenovo's solid pro/business models come with 3 year/NeXT Business day on-site warrenty. And they only send out qualified personal.

But if you buy the consumer/pro-sumer models, you only have the regular warrenty.

VikingMan · 02-06-2014, 10:34 AM

I just bought a Lenovo with Windows 7 and it starts up fast and not loaded with any junk software. Nice.

freecartoonporn · 02-06-2014, 11:18 AM

indeed thats pretty fucking awesome., instead of spending hours on phone talking with some indian guy from support.

Adraco · 02-06-2014, 11:59 AM

Dell has had this for their pro series (Latitude) laptops for years. Never bought laptop without it, both parts and labor covered in the plan. Very nice indeed.

Cyber Fucker · 02-06-2014, 12:40 PM

Sounds like a great support. Maybe I will buy something of their stuff in future.

icamz · 02-06-2014, 01:09 PM

Lenovo is IBM right. They have been around for a long time for a reason.

GAMEFINEST · 02-06-2014, 01:16 PM

Lenovo has good service, I might get one, not sure tho

Ferus · 02-06-2014, 02:29 PM

Quote:

Originally Posted by icamz

Lenovo is IBM right. They have been around for a long time for a reason.

No, Lenovo manufactured a lot of IBM endpoints over the years, and bought the brand (thinkstation/pad/book) many years ago. Last month they bought the X86 server series as well, so most X-series servers will now be "Lenovo"

They have been Building them for years anyways, so nothing will change other than ownership.

Add their stockmajority in EMC, you will see them grow even more in the future. They are the biggest smartphone manufactor in China as well, but they have signed a deal not to sell them outside China (officialy - so far)

mineistaken · 02-06-2014, 02:44 PM

Quote:

Originally Posted by Adraco

Dell has had this for their pro series (Latitude) laptops for years. Never bought laptop without it, both parts and labor covered in the plan. Very nice indeed.

Do they cover only certain areas/cities? I am trying to imagine cost of going to the client who is lets say 200 miles away from where their support guys are located.

Klen · 02-06-2014, 02:50 PM

Quote:

Originally Posted by VikingMan

I just bought a Lenovo with Windows 7 and it starts up fast and not loaded with any junk software. Nice.

It is just insane how they(notebook manufactors) dont realize how bad that it is-for example my acer laptop also had bunch of junk installed and as a result it took 6 minutes to load windows.So after years of using it finaly delete it and install fresh windows and now it takes no more then 1 minute to fully load.

Adraco · 02-06-2014, 03:28 PM

Quote:

Originally Posted by KlenTelaris

It is just insane how they(notebook manufactors) dont realize how bad that it is-for example my acer laptop also had bunch of junk installed and as a result it took 6 minutes to load windows.So after years of using it finaly delete it and install fresh windows and now it takes no more then 1 minute to fully load.

They get paid to include all the shitty programs. First thing on a new pc, always uninstall all "free" and "trial" pre-loaded software, then make a full recovery backup yourself.

Markul · 02-07-2014, 01:16 AM

Quote:

Originally Posted by mineistaken

Do they cover only certain areas/cities? I am trying to imagine cost of going to the client who is lets say 200 miles away from where their support guys are located.

Well in Denmark they cover the whole country as long as you do not have to get there by ferry. But we are a tiny country soo..

02-06-2014, 03:10 AM	#1
Markul Likes Pie Industry Role: Join Date: Dec 2007 Location: The land that liberated porn Posts: 12,401	Lenovo service rocks! I have a two year old Lenovo W520 that's starting to act up, so I give them a call figuring there might be some service or warranty left. Next day a technician (well two, a trainee was with him) comes to my office. Replaces the fan and the speakers. No charge. 3 year built in warranty with next business day service at your location apparently comes with every Lenovo laptop. Pretty fucking awesome if you ask me

02-06-2014, 03:18 AM	#2
Mediamix Dutch Webmaster! Industry Role: Join Date: Sep 2013 Location: Netherlands Posts: 3,228	Yeah. Lenovo is pretty good. That is the reason why they grow so fast. __________________ Sig too big

02-06-2014, 03:44 AM	#3
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	wow. Glad to hear that. May be my next laptop. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys

02-06-2014, 09:09 AM	#4
srockhard Retired Industry Role: Join Date: Jul 2011 Location: PDXXX Posts: 1,976	I just got a Lenovo Yoga 2 Pro (fuck yeah clementine orange) and it has exceeded expectations. Good to hear that their service will do the same. Look for Lenovo smart phones to hit US soon as they just bought Motorola from Google...oh yeah and did you guys know they bought IBM a few years back...Lenovo is on a roll! __________________ Piper Pines

02-06-2014, 11:18 AM	#7
freecartoonporn Confirmed User Industry Role: Join Date: Jan 2012 Location: NC Posts: 7,683	indeed thats pretty fucking awesome., instead of spending hours on phone talking with some indian guy from support. __________________ SSD Cloud Server, VPS Server, Simple Cloud Hosting \| DigitalOcean

02-06-2014, 10:15 AM	#5
Ferus Bye - Left to do stuff Industry Role: Join Date: Feb 2013 Posts: 4,108	Most of Lenovo's solid pro/business models come with 3 year/NeXT Business day on-site warrenty. And they only send out qualified personal. But if you buy the consumer/pro-sumer models, you only have the regular warrenty.

02-06-2014, 10:34 AM	#6
VikingMan Exploiting human weakness Industry Role: Join Date: Jan 2008 Location: next to a salmon stream Posts: 6,517	I just bought a Lenovo with Windows 7 and it starts up fast and not loaded with any junk software. Nice.

02-06-2014, 11:59 AM	#8
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,735	Dell has had this for their pro series (Latitude) laptops for years. Never bought laptop without it, both parts and labor covered in the plan. Very nice indeed. __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

02-06-2014, 12:40 PM	#9
Cyber Fucker Hmm Industry Role: Join Date: Sep 2005 Location: On an endless road around the world for rock and roll. Posts: 12,642	Sounds like a great support. Maybe I will buy something of their stuff in future. __________________

02-06-2014, 01:09 PM	#10
icamz Registered User Industry Role: Join Date: Nov 2012 Posts: 49	Lenovo is IBM right. They have been around for a long time for a reason.

02-06-2014, 01:16 PM	#11
GAMEFINEST Make STACK$ Industry Role: Join Date: Nov 2006 Location: sexy time Posts: 14,433	Lenovo has good service, I might get one, not sure tho __________________ Compound interest.