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Old 08-20-2013, 09:47 PM   #1
ngentotkontol
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Any representative of paxum?

Hi,

I deposited $5k on a month. Due to past problem I deposited it $500, $499.99, $499.98, etc.

Well I got charged for about $6k. Fortunately I could pinpoint the mistake easily because I transfer different amount every time and they reverse. I thought this should not have happened in the first place. They said it's an isolated incident. I wonder if they can catch this if I didn't point this out.

Then I paid ero advertising $137 (100 euro).

I paid once. I remember entering amount entering paxum code once. I don't remember entering it twice.
I get credited once naturally.
I got charged twice.

I talked to paxum and they said nothing is wrong and I should contact the guy I send money too.

Even if I contact the guy what am I supposed to do? That guy will say we get $137 once. I know I only send once. Then what? They won't believe me. The only way to do so would be for them to contact ero-advertising themselves which they can do themselves now.

I already contact ero-advertising. So far no reply.

Last edited by ngentotkontol; 08-20-2013 at 09:49 PM..
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Old 08-20-2013, 10:31 PM   #2
ngentotkontol
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Looks like the customer service in paxum isn't aware of what ero advertising is. Ero advertising is a website. Everything is automated. Even if I were wrong and send payment twice, which I don't think so, ero advertising robot would credited me twice.

So he insisted that I must have sent money twice and should talk to ero advertising to get one of them reversed. Sigh....
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Old 08-21-2013, 07:09 PM   #3
ngentotkontol
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Can anyone tells me how I can resolve this?

The issue is
I paid once to ero advertising
ero advertising credited me once
paxum charged twice

The representative told me to talk to ero advertising. I think it's strange given that after ero says they got paid only once I will talk the same info to paxum then what?
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Old 08-21-2013, 11:05 PM   #4
TumblrPRO
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PAXUM has "probably" around 1000 transactions per day. I'm sure they must have some staff to look into this.

Have you tried contacting Ruth on ICQ or via Email?
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Old 08-22-2013, 07:01 AM   #5
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inb4 drama
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Old 08-22-2013, 07:05 AM   #6
RuthB
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Hi ngentotkontol,

Please contact me with your account email and any open ticket numbers you have with us in regards to this situation.

My email is [email protected]
SKYPE is PaxumRuth

Thanks,
Ruth
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Old 08-22-2013, 07:13 AM   #7
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Ruthie will take great care of you...
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