Paxum + Nasty Dollars : it just gets better and better. not! - GoFuckYourself.com

PornDiscounts-V · 01-08-2013, 01:39 PM

Did anyone else get paid via Paxum today only to have their transaction refunded? Now I have to wait possibly days to get word from Paxum on why it happened. Then I will have to try and make sense of the reply since it seems their support uses a translator to convert your English question into French. They reply and do the same to make it English. By then you get some garbled shit for an answer with everything reversed.

Example: I gave you my car and asked that it be painted red. It is blue why?

Answer: Auto mobile your requested red found not staff our. Blue we did substitution. Any problems sorry are we.

Chris · 01-08-2013, 01:59 PM

can you message me on skype?

skype: jupzchris
or email [email protected]

PornDiscounts-V · 01-08-2013, 02:10 PM

Nasty Dollars hit me up. Seems they sent out the payment from last pay period. They are setting up to send out the correct ones now.

RuthB · 01-08-2013, 02:15 PM

Quote:

Originally Posted by vvvvv

Nasty Dollars hit me up. Seems they sent out the payment from last pay period. They are setting up to send out the correct ones now.

Fat Panda · 01-08-2013, 02:27 PM

I experienced the same. I was under the impression that ALL PAXUM payments are final? How did ND initiate a refund?

James_Hotmovies · 01-08-2013, 02:42 PM

I thought they were final as well.

RuthB · 01-08-2013, 02:54 PM

Quote:

Originally Posted by SAC

I experienced the same. I was under the impression that ALL PAXUM payments are final? How did ND initiate a refund?

Quote:

Originally Posted by js_nice_guy

I thought they were final as well.

Sometimes mistakes are made, and we do understand that. Therefore, we take any such request on a case-by-case basis and make a decision based on the particular circumstances surrounding the request.

RuthB · 01-08-2013, 03:14 PM

Quote:

Originally Posted by vvvvv

Now I have to wait possibly days to get word from Paxum on why it happened. Then I will have to try and make sense of the reply since it seems their support uses a translator to convert your English question into French. They reply and do the same to make it English. By then you get some garbled shit for an answer with everything reversed.

You are incorrect. This is the reply you received to your ticket.

Quote:

Dear Mr.,

We have received your inquiry and we will come back with an answer in the shortest time possible.

Thank you for understanding.
Best regards.

There is no French. Nothing is garbled. Perhaps the grammar could be a little more precise, but otherwise it is straightforward and clear.

suesheboy · 01-08-2013, 03:16 PM

Quote:

Originally Posted by RuthB

Sometimes mistakes are made, and we do understand that. Therefore, we take any such request on a case-by-case basis and make a decision based on the particular circumstances surrounding the request.

Who makes that decision and do they have a telephone number?

PornDiscounts-V · 01-08-2013, 03:22 PM

I wasn't commenting on this ticket, Ruth. I was commenting on previous tickets. Read what you quoted. "Now I have to wait..." It means I have to wait for a response. Not that I have received one.

I have received replies in French and then had to let them know I obviously don't speak French since my question was in English. Then someone else deleted the French reply and gave it to me in English. Very broken English.

Lately I guess I could state that replies have been much better. Clear and concise when compared with the replies from the first few weeks Paxum was in business.

Also... No drama. Just wondering if anyone else had their payment reversed. And the negativity would be cast towards ND, not Paxum. ND went from completely solid to one flub after another. I guess they are now a "new" company again. Here is to hoping they work the kinks out and get back to solid sooner than later.

Sid70 · 01-08-2013, 03:41 PM

May be you just call each other?

RuthB · 01-08-2013, 03:43 PM

Quote:

Originally Posted by suesheboy

Who makes that decision and do they have a telephone number?

The specific situation related in this thread was taken all the way to the top, and without any need for phone calls. It was an obvious error and it was resolved promptly and efficiently.

Quote:

Originally Posted by vvvvv

I wasn't commenting on this ticket, Ruth. I was commenting on previous tickets. Read what you quoted. "Now I have to wait..." It means I have to wait for a response. Not that I have received one.

I have received replies in French and then had to let them know I obviously don't speak French since my question was in English. Then someone else deleted the French reply and gave it to me in English. Very broken English.

Lately I guess I could state that replies have been much better. Clear and concise when compared with the replies from the first few weeks Paxum was in business.

Also... No drama. Just wondering if anyone else had their payment reversed. And the negativity would be cast towards ND, not Paxum. ND went from completely solid to one flub after another. I guess they are now a "new" company again. Here is to hoping they work the kinks out and get back to solid sooner than later.

Thanks for clarifying. I'm glad you feel our customer support replies have improved since we launched. Thank you for using Paxum!

brassmonkey · 01-08-2013, 03:48 PM

another success story

PornDiscounts-V · 01-08-2013, 04:25 PM

Correct payment has been received. Awesome!

As for Paxum New vs. Paxum Now: Pretty much night and day. Most issues get filtered through our experience with ePassporte as customers. Many of us got burned BIG TIME. Overall I trust Paxum mainly because it seems Paxum is trying to grow itself into being a banking company. Whereas ePassporte was actually a cash-cow vehicle for Chris Mallick to realize his true personal dream: being a movie producer.

One thing the does upset me is the ability to receive support on the weekends. I received my reply from support within an hour on this request. It happened before where my card got turned off for some reason. I was trying to pay for my daughters birthday bash with my card. Crazy thing is I had a premonition that I should withdrawal the cash on Friday and just pay that way. On Friday that premonition was very strong. Come Saturday night my card is declined. Call Paxum. I can leave a message that will be answered Monday. Great. Whipped out a credit card and used that instead.

I would like to see Paxum get to a level where my Paxum is the go to card in emergency situations instead of it being the other way around.

But then no other card in my wallet has the same convenience of getting paid on it. No other card allows me to withdrawal $1000 from an ATM with a $2 surcharge.

brassmonkey · 01-08-2013, 04:32 PM

Quote:

Originally Posted by vvvvv

Correct payment has been received. Awesome!

As for Paxum New vs. Paxum Now: Pretty much night and day. Most issues get filtered through our experience with ePassporte as customers. Many of us got burned BIG TIME. Overall I trust Paxum mainly because it seems Paxum is trying to grow itself into being a banking company. Whereas ePassporte was actually a cash-cow vehicle for Chris Mallick to realize his true personal dream: being a movie producer.

One thing the does upset me is the ability to receive support on the weekends. I received my reply from support within an hour on this request. It happened before where my card got turned off for some reason. I was trying to pay for my daughters birthday bash with my card. Crazy thing is I had a premonition that I should withdrawal the cash on Friday and just pay that way. On Friday that premonition was very strong. Come Saturday night my card is declined. Call Paxum. I can leave a message that will be answered Monday. Great. Whipped out a credit card and used that instead.

I would like to see Paxum get to a level where my Paxum is the go to card in emergency situations instead of it being the other way around.

But then no other card in my wallet has the same convenience of getting paid on it. No other card allows me to withdrawal $1000 from an ATM with a $2 surcharge.

payoneer is less of a headache

01-08-2013, 01:39 PM	#1
PornDiscounts-V Confirmed User Industry Role: Join Date: Oct 2003 Location: L.A. Posts: 5,744	Paxum + Nasty Dollars : it just gets better and better. not! Did anyone else get paid via Paxum today only to have their transaction refunded? Now I have to wait possibly days to get word from Paxum on why it happened. Then I will have to try and make sense of the reply since it seems their support uses a translator to convert your English question into French. They reply and do the same to make it English. By then you get some garbled shit for an answer with everything reversed. Example: I gave you my car and asked that it be painted red. It is blue why? Answer: Auto mobile your requested red found not staff our. Blue we did substitution. Any problems sorry are we. Last edited by PornDiscounts-V; 01-08-2013 at 01:40 PM..

01-08-2013, 02:27 PM	#5
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	I experienced the same. I was under the impression that ALL PAXUM payments are final? How did ND initiate a refund? Last edited by Fat Panda; 01-08-2013 at 02:33 PM..

01-08-2013, 02:42 PM	#6
James_Hotmovies Confirmed User Industry Role: Join Date: Dec 2002 Location: Philadelphia Posts: 399	I thought they were final as well. __________________ https://www.facebook.com/jamescybert www.adultrental.com

01-08-2013, 03:22 PM	#10
PornDiscounts-V Confirmed User Industry Role: Join Date: Oct 2003 Location: L.A. Posts: 5,744	I wasn't commenting on this ticket, Ruth. I was commenting on previous tickets. Read what you quoted. "Now I have to wait..." It means I have to wait for a response. Not that I have received one. I have received replies in French and then had to let them know I obviously don't speak French since my question was in English. Then someone else deleted the French reply and gave it to me in English. Very broken English. Lately I guess I could state that replies have been much better. Clear and concise when compared with the replies from the first few weeks Paxum was in business. Also... No drama. Just wondering if anyone else had their payment reversed. And the negativity would be cast towards ND, not Paxum. ND went from completely solid to one flub after another. I guess they are now a "new" company again. Here is to hoping they work the kinks out and get back to solid sooner than later. Last edited by PornDiscounts-V; 01-08-2013 at 03:24 PM..

01-08-2013, 03:41 PM	#11
Sid70 Downshifter Industry Role: Join Date: Dec 2002 Location: Road trip Posts: 16,413	May be you just call each other? __________________ Русня, идите нахуй!

01-08-2013, 01:59 PM	#2
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	can you message me on skype? skype: jupzchris or email [email protected]

01-08-2013, 02:10 PM	#3
PornDiscounts-V Confirmed User Industry Role: Join Date: Oct 2003 Location: L.A. Posts: 5,744	Nasty Dollars hit me up. Seems they sent out the payment from last pay period. They are setting up to send out the correct ones now.

01-08-2013, 03:48 PM	#13
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,156	another success story __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

01-08-2013, 04:25 PM	#14
PornDiscounts-V Confirmed User Industry Role: Join Date: Oct 2003 Location: L.A. Posts: 5,744	Correct payment has been received. Awesome! As for Paxum New vs. Paxum Now: Pretty much night and day. Most issues get filtered through our experience with ePassporte as customers. Many of us got burned BIG TIME. Overall I trust Paxum mainly because it seems Paxum is trying to grow itself into being a banking company. Whereas ePassporte was actually a cash-cow vehicle for Chris Mallick to realize his true personal dream: being a movie producer. One thing the does upset me is the ability to receive support on the weekends. I received my reply from support within an hour on this request. It happened before where my card got turned off for some reason. I was trying to pay for my daughters birthday bash with my card. Crazy thing is I had a premonition that I should withdrawal the cash on Friday and just pay that way. On Friday that premonition was very strong. Come Saturday night my card is declined. Call Paxum. I can leave a message that will be answered Monday. Great. Whipped out a credit card and used that instead. I would like to see Paxum get to a level where my Paxum is the go to card in emergency situations instead of it being the other way around. But then no other card in my wallet has the same convenience of getting paid on it. No other card allows me to withdrawal $1000 from an ATM with a $2 surcharge.