Question: Hosting expectations ? - GoFuckYourself.com

The Ghost · 08-02-2012, 04:49 AM

Let's say you have a fully managed server.

Your server goes down.

Do you expect the host would notice this, or should you be expected to find out yourself then notify the host?

SimonT · 08-02-2012, 04:56 AM

I would have thought with any managed service that the host would have monitoring running that would inform them a server was down.

alf6300 · 08-02-2012, 05:50 AM

Quote:

Originally Posted by SimonT

I would have thought with any managed service that the host would have monitoring running that would inform them a server was down.

kazymjir · 08-02-2012, 05:54 AM

Quote:

Originally Posted by SimonT

I would have thought with any managed service that the host would have monitoring running that would inform them a server was down.

I think that's obvious, or at least very pleasant.

The Ghost · 08-02-2012, 05:56 AM

Quote:

Originally Posted by SimonT

I would have thought with any managed service that the host would have monitoring running that would inform them a server was down.

This is my view as well. Want to see if others agree.

Woke up today with one of the servers being down. Had to notify the host, on a fully managed server. Not too happy about that.

darksoul · 08-02-2012, 06:09 AM

There are different levels of managed hosting but all of them should include server monitoring, imho

pornguy · 08-02-2012, 06:28 AM

Our host lets us know and even when its on one of the small partially managed boxes.

AdultEUhost · 08-02-2012, 06:42 AM

Server monitoring is part of a managed server if you ask me

NinjaSteve · 08-02-2012, 07:09 AM

Quote:

Originally Posted by SimonT

I would have thought with any managed service that the host would have monitoring running that would inform them a server was down.

I vote yes on this one. If they don't do it, then you should request it.

Also using a 3rd party service to monitor it yourself like http://servermojo.com/ is a good idea.

DamageX · 08-02-2012, 07:11 AM

That depends... on whether you're hosting with Webair or not.

Rochard · 08-02-2012, 07:12 AM

The host should notice, however, it depends on what you mean by "down". The host should pick up certain things and problems, but it will not be able to detect all problems.

alf6300 · 08-02-2012, 07:16 AM

Quote:

Originally Posted by Rochard

The host should notice, however, it depends on what you mean by "down". The host should pick up certain things and problems, but it will not be able to detect all problems.

good point in fact.
if i have a 404 on a redirect from index, i wouldn't expect a host to call me and tell me.

TurboAngel · 08-02-2012, 07:21 AM

Quote:

Originally Posted by Rochard

The host should notice, however, it depends on what you mean by "down". The host should pick up certain things and problems, but it will not be able to detect all problems.

AlexFS · 08-02-2012, 07:59 AM

Yes Yes and Yes. Hosting needs to notify when things are broken. It's their job!

08-02-2012, 04:49 AM	#1
The Ghost IslandDollars.com Join Date: Oct 2004 Location: Icq: 176176 Posts: 12,188	Question: Hosting expectations ? Let's say you have a fully managed server. Your server goes down. Do you expect the host would notice this, or should you be expected to find out yourself then notify the host? __________________ ISLAND DOLLARS 1000's of Exclusive TS scenes / Constant Updates Best TS Network your surfers will ever join Last edited by The Ghost; 08-02-2012 at 04:51 AM..

08-02-2012, 04:56 AM	#2
SimonT Registered User Industry Role: Join Date: Dec 2003 Location: UK Posts: 28	I would have thought with any managed service that the host would have monitoring running that would inform them a server was down. __________________

08-02-2012, 06:09 AM	#6
darksoul Confirmed User Join Date: Apr 2002 Location: /root/ Posts: 4,997	There are different levels of managed hosting but all of them should include server monitoring, imho __________________ 1337 5y54\|)m1n: 157717888 BM-2cUBw4B2fgiYAfjkE7JvWaJMiUXD96n9tN Cambooth

08-02-2012, 06:28 AM	#7
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Our host lets us know and even when its on one of the small partially managed boxes. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

08-02-2012, 06:42 AM	#8
AdultEUhost ORLY? Industry Role: Join Date: Oct 2005 Location: NL & US Posts: 2,579	Server monitoring is part of a managed server if you ask me __________________ ICQ: 267-443-722 / leon [at] adulteuhost [dotcom] Nominated for an XBIZ Award as "Webhost of the Year" in 2007, 2012, 2013 and 2014

08-02-2012, 07:11 AM	#10
DamageX Marketing & Strategy Industry Role: Join Date: Jun 2001 Location: Former nomad Posts: 14,293	That depends... on whether you're hosting with Webair or not. __________________ Whitehat is for chumps If you don't do it, somebody else will - true story!

08-02-2012, 07:12 AM	#11
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 74,239	The host should notice, however, it depends on what you mean by "down". The host should pick up certain things and problems, but it will not be able to detect all problems. __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

08-02-2012, 07:59 AM	#14
AlexFS Confirmed User Industry Role: Join Date: May 2011 Posts: 418	Yes Yes and Yes. Hosting needs to notify when things are broken. It's their job!