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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 07-07-2012, 05:22 AM   #1
scottybuzz
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WEBAIR FIX YOUR SHIt.

HOw many times are you going to say its fixed now and won't happen again?

you say there is a monitoring system in place yet every time it is me who contacts you to get this back up when my sites are down.

I have esclated a ticket yet still nothing is being done and my sites keep going down.


I am moving the main site away from you, but please if you want me to keep my others there just keep them up! my programmer has provided details.


why wont someone fix this?!?!?!!? just to be fixed and broken 5 hours later?!!


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Old 07-07-2012, 05:25 AM   #2
2intense
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welcome to webair !!!
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Old 07-07-2012, 05:27 AM   #3
MrCain
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Another webair success story.
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Old 07-07-2012, 05:28 AM   #4
2intense
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Another webair success story.
as usual..................
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Old 07-07-2012, 05:30 AM   #5
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yeah i'm having some fun over there at the moment with their CDN. They have some interesting engineers who think things are fixed but they clearly are not and I have provided multiple evidence.
I just can't find anyone else at the moment to provide a CDN so i'm fucked
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Old 07-07-2012, 05:31 AM   #6
Denny
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Aren't you looking for a new server in other thread?
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Old 07-07-2012, 05:31 AM   #7
DarkJedi
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but please if you want me to keep my others there just keep them up
why are you begging someone to keep your business?
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Old 07-07-2012, 06:13 AM   #8
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Come to amerinoc
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Old 07-07-2012, 07:46 AM   #9
CamTraffic
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I have had my issues with them lately as well...
I am going to have to move all my sites to a new provider, sucked tho... i have been with them since 2005
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Old 07-07-2012, 09:12 AM   #10
Mr Pheer
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Yes webair, fix the shit cause you're pissing me off. At least I know where to not host a server.
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Old 07-07-2012, 09:16 AM   #11
DamageX
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Quote:
Originally Posted by scottybuzz View Post
why wont someone fix this?!?!?!!?
Wild guess, but... because it's Webair?

Quote:
Originally Posted by DarkJedi View Post
why are you begging someone to keep your business?
Excellent point.
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Old 07-07-2012, 09:29 AM   #12
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Quote:
Originally Posted by scottybuzz View Post
HOw many times are you going to say its fixed now and won't happen again?

you say there is a monitoring system in place yet every time it is me who contacts you to get this back up when my sites are down.

You are the monitoring system they have in place.
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Old 07-07-2012, 01:25 PM   #13
CHMOD
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I am sure that you allready know this but just in case:
When you realize that the live tech is not as competent as he should be (has happened often to me lately too) then simply ask to switch you to a senior tech. Ayumi and Sagi are one of the best there.

I highly doubt that a Webair senior tech would not be able to fix your issue.
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Old 07-07-2012, 02:21 PM   #14
DarkJedi
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Originally Posted by CHMOD View Post
I am sure that you allready know this but just in case:
When you realize that the live tech is not as competent as he should be (has happened often to me lately too) then simply ask to switch you to a senior tech. Ayumi and Sagi are one of the best there.

I highly doubt that a Webair senior tech would not be able to fix your issue.
Good luck getting to the senior tech.

It usually takes a few days and having to deal with an army of



first.
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