Quote:
Originally Posted by CHMOD
I am sure that you allready know this but just in case:
When you realize that the live tech is not as competent as he should be (has happened often to me lately too) then simply ask to switch you to a senior tech. Ayumi and Sagi are one of the best there.
I highly doubt that a Webair senior tech would not be able to fix your issue.
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Good luck getting to the senior tech.
It usually takes a few days and having to deal with an army of
first.