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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
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Join Date: Feb 2012
Posts: 130
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![]() Bought the phone 5 days ago, and within twenty minutes of having it, it locked up with a black screen and was unresponsive. Since the original order was a gift, I took the 4G that was purchased and exchange it in store for a 3D, paying the $35 restocking fee, even though the phone was literally 2 hours old. Sprint is now telling me that they cannot help me and will not exchange the phone since I've had one exchange within the 14 days.
The phone got progressively worse and now locks up almost 15 times a day. It usually happens when I go to unlock the phone, or after it sits idle for awhile. I installed a program to capture the error logs but have no idea what they mean. Sprint had me do a factory and hard reset on the phone with no luck. The service center even ran it through their diagnostics program Slate and it came back fine. Any help would be greatly appreciated! Sprint EVO 3D Android 2.3.4 Software # 2.17.651.5 Baseband version 1.06.00.1216 Kernal 2.6.35.13-g277012f (htc-kernel@and18-2 #1 SMP PREEMPT Mon Dec 12 15:59:16 CST 2011) Build # 2.17.651.5 CL245066 release-keys Logs - --------- beginning of /dev/log/system 02-28 12:48:21.637 E/StatusBarPolicy ( 384): initial bt icon:false 02-28 12:48:27.563 E/ActivityThread ( 443): Failed to find provider info for android.server.checkin 02-28 12:48:33.612 E/Vold ( 135): Set handling read only 0 --------- beginning of /dev/log/main 02-28 12:48:37.796 E/mode10 ( 460): Fail to load timeline from asset. 02-28 12:48:37.796 E/mode10 ( 460): Timeline load failure 02-28 12:48:37.906 E/MediaScannerService ( 627): Failed to delete file /data/data/com.android.providers.media/pause_scan 02-28 12:48:37.906 E/mode10 ( 460): Fail to load timeline from asset. 02-28 12:48:37.906 E/mode10 ( 460): Timeline load failure 02-28 12:48:38.097 E/mode10 ( 460): Fail to load timeline from asset. 02-28 12:48:38.107 E/mode10 ( 460): Timeline load failure 02-28 12:48:40.569 E/MediaScannerService ( 627): Failed to delete file /data/data/com.android.providers.media/pause_scan 02-28 12:48:40.799 E/STT:mtd ( 154): mtd_open(): cannot find MTD partition [local]! 02-28 12:48:42.231 E/Rosie ( 460): snapshot failed 02-28 12:48:44.012 E/STT:mtd ( 154): mtd_open(): cannot find MTD partition [local]! 02-28 12:48:44.983 E/MediaScannerService ( 627): Failed to delete file /data/data/com.android.providers.media/pause_scan Found another log file from another crash - --------- beginning of /dev/log/system 02-28 10:04:15.303 E/StatusBarPolicy ( 385): initial bt icon:false 02-28 10:04:16.196 E/ActivityThread ( 417): Failed to find provider info for android.server.checkin 02-28 10:04:21.210 E/Vold ( 135): Set handling read only 0 --------- beginning of /dev/log/main 02-28 10:05:18.105 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.155 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.175 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.185 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.286 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.896 E/CameraService ( 140): Invalid picture count: 1 02-28 10:05:18.946 E/LocationHandler ( 1089): mLocationManager == null 02-28 10:05:21.138 E/mode10 ( 442): Fail to load timeline from asset. 02-28 10:05:21.138 E/mode10 ( 442): Timeline load failure 02-28 10:05:21.138 E/mode10 ( 442): Fail to load timeline from asset. 02-28 10:05:21.138 E/mode10 ( 442): Timeline load failure 02-28 10:11:13.111 E/### ( 385): mContext: com.android.systemui.statusbar.StatusBarService@40 539020 02-28 10:11:13.182 E/LOG_TAG ( 432): StartWidgetsServiceerror: widget overlay issue |
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#2 |
lurker
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Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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#3 |
Confirmed User
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Join Date: Feb 2012
Posts: 130
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Figured I'd check here first.
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#4 |
GFY HALL OF FAME DAMMIT!!!
Join Date: Jan 2002
Location: that 504
Posts: 60,840
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Take battery out lol j,k but try it
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#5 |
Confirmed User
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Join Date: Aug 2007
Location: Interwebs
Posts: 806
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Seems like a MediaScannerConnection error.... search google for it
If nothing important is on the phone maybe you could do a new install or search google for your phone type and Android/firmware upgrades |
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#6 |
Bollocks
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Join Date: Jun 2007
Location: Bollocks
Posts: 2,793
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is it an HTC? Sounds like it needs a new mainboard, sorry.
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#7 |
Confirmed User
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Join Date: Sep 2004
Location: Montrealquebecanada
Posts: 5,500
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![]() Sorry, I had to....
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#8 | |
Confirmed User
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Join Date: Feb 2012
Posts: 130
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I've been forced to do that every time it locks up.
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Yeah, it's HTC. How do you figure it needs a new mainboard? Seems like a software issue from what I am reading. |
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#9 |
Damn Right I Kiss Ass!
Industry Role:
Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,409
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You got a dud and your carrier is a dud too...
T-Mobile has always bent over backwards to appease me. Maybe you have a shitty plan? I dunno... I have fucked up many a phone and without insurance they send me a new one... Maybe you have a shitty plan? Did I ask that already? |
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#10 |
🚨 PBBC International 🚨
Industry Role:
Join Date: Apr 2010
Location: /👁\
Posts: 9,931
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wELCOME TO THE WONDERFUL WORLD OF ANDROID
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#11 |
Damn Right I Kiss Ass!
Industry Role:
Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,409
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Ohh... and did you join GFY to ask about an Android phone?
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#12 | |
Confirmed User
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Join Date: Feb 2012
Posts: 130
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Quote:
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#14 |
GFY HALL OF FAME DAMMIT!!!
Join Date: Jan 2002
Location: that 504
Posts: 60,840
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My phone does weird stuff too but usually when i'm trying do crazy stuff
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#15 |
Monger Cash
Industry Role:
Join Date: Jul 2010
Posts: 2,773
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Go here: http://forum.xda-developers.com/forumdisplay.php?f=1095
Go to the Q&A section Read all the stickies in the Q&A Go to the Dev section Read all the stickies in the Dev section Peruse through the various custom ROMs until you find a one you like with a newer version of android. I'd suggest trying out the various ICS releases but you can stick with a GB release if you want... |
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#16 |
Confirmed User
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Join Date: Feb 2012
Posts: 130
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#17 |
Two fresh affiliate progs
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Join Date: Nov 2004
Location: Inside teen pussy
Posts: 29,602
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Take it back.
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#18 |
Confirmed User
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Join Date: Aug 2007
Location: Interwebs
Posts: 806
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No it isn't.... A factory reset doesn't change your Android or firmware version, it just resets the settings. I'm talking about putting a newer Android or firmware version on it, search google or your manufactorers website if there is a new version available and how to put it on your phone.
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#19 |
Carpe Visio
Industry Role:
Join Date: Jul 2002
Location: New York
Posts: 43,061
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Seriously.
Just go here. It's the best advice you have been given and will be getting in this thread. http://forum.xda-developers.com/forumdisplay.php?f=1098 |
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#20 |
Too lazy to set a custom title
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Join Date: Oct 2002
Location: The Boonies
Posts: 12,860
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#21 |
Bollocks
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Join Date: Jun 2007
Location: Bollocks
Posts: 2,793
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A lot of HTCs are having problems with random crashes / rebooting and it often turns out to be hardware failure.
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#22 |
. . .
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Join Date: Apr 2007
Location: NY
Posts: 13,724
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phones nowadays are rush produced and hardware flaws are common, high failure rate when brand new, but if ok they last forever, so if you get a bad one you should take it back and exchange it right away
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