Originally Posted by Vendzilla (Post 18748242)

I never lied to you about that Paul, you just assumed I did to further your banter.

Originally Posted by VS_Jeff (Post 18748297)

I think it's important for people to understand that all of the customers that spent money on F4F we?re still your customers and you still got your commission on them.

Originally Posted by VS_Jeff (Post 18748297)

I think it's important for people to understand that all of the customers that spent money on F4F we?re still your customers and you still got your commission on them.

Originally Posted by VS_Jeff (Post 18748297)

I think it's important for people to understand that all of the customers that spent money on F4F we?re still your customers and you still got your commission on them.

Originally Posted by Paul Markham (Post 18748288)

So why when I contacted the two sites, did they say they only sell ad spots?

Why did you use the same lame excuse twice, of you couldn't force them to. So the so called affiliates were sending F4F free traffic?

Makes far more sense that the adverts were just running out of time.



Banner ad and the link Free Sex Cam Chat went to F4F.

Great to have affiliates send free traffic and not have a program screw up that does the same.

V, your chances of future employment are in the balance of your credibility here.

Originally Posted by plsureking (Post 18754515)

Vendzilla - Paul is a worthless idiot

Originally Posted by plsureking (Post 18754515)

Vendzilla - Paul is a worthless idiot that hangs around here hoping someone will let him talk about his glorious career. why would you even reply? and if you do reply please dont quote him so that the sensible among us that have him on ignore dont have to read his idiotic banter.

failed - are these fuckers going to pay you? sounds like you lost potentially thousands. i made $20k off VS in a 3-month client project about 5 years ago. no wonder they steal customers from affiliates. who wants to share that cash?

it amazes me that they are still in business after admitting in post 46 that they did in fact steal customers from affiliates. i didn't, however, see any mention of the restitutions they'd be paying for this mistake. my guess would be that they owe some cash to all white label affiliates.

as someone said, another day in this fucked up industry..
#

Originally Posted by Roald (Post 18754575)

To my understanding you do get paid for those credits, it just sucks your branding efforts are wasted.

Originally Posted by Vendzilla (Post 18754564)

Failed is a bit of a drama queen, if he doesn't get his way in 5 minutes, he starts a thread. Because of him, some things about the white label at VS has been changed. He keeps making money, so he will stick with it.

Don't get on Jeff too much, he doesn't have a clue how to deal with these kind of things. It's his first job in adult.

Originally Posted by plsureking (Post 18754515)

failed - are these fuckers going to pay you? sounds like you lost potentially thousands. i made $20k off VS in a 3-month client project about 5 years ago. no wonder they steal customers from affiliates. who wants to share that cash?
#

Originally Posted by Vendzilla (Post 18754630)

You are correct.

I'm sure they will fix the problem.

Originally Posted by Failed (Post 18754861)

This isn't correct. There were emails that went out without affiliate codes in them. The newsletters without the free credits.

- If a customer followed that email link and used new credit card information, were we paid?
- If that email was forwarded or shared, we definitely weren't paid or would have anyway to track who was referred by these emails.

- Customers were sent free credit offers by F4F immediately after signing up on a white label so you tell me how I was paid for:

- The missing traffic
- The missing rankings
- The missing word of mouth
- The missing social sharing
- Everything missing from a customer that would normally visit my domain regularly that didn't any longer because of F4F stealing those customers.

Originally Posted by Vendzilla (Post 18748366)

Again Paul, I know you're an idiot and I'll state this once more for you, I never lied to you. You are just trying to bash me.. I told you that steps were being taken to prevent that from happening again, thats what I was told. They ran the pop up long after the purchase of space was over. VS had no power to take it down.

You're just a guy that's no longer in the industry trying to live up to the bookend you proudly display in your avatar. Go Fuck Yourself.

By bashing a company thats taking steps to fight piracy and someone that is clearly against piracy, you are clearly promoting piracy. Be Proud

And misdirecting by posting an old screen grab is showing how low you will go

Originally Posted by Failed (Post 18754799)

First of all, I always emailed my rep about whatever problem I had first. If I wasn't responded to in a week or so, or if I was flat out lied to by you and everyone else at VS, I brought it to the boards. Just like this thread, where this shady, underhanded, corrupt bullshit has been going on for years.

It was never easy dealing with you. You have the communication and writing abilities of a 3rd grader. But, I dealt with it and tried to remain patient. But, when you're being ripped off on a daily basis for years, like every other Video Secrets affiliate, it's kind of hard to remain patient or quiet. Of course you wouldn't understand, because you're incapable.

Anyone who stays with Video Secrets, or trusts a word you say from this point on is an absolute fool!

*Edit, thank you for bumping the thread with your stupid arguments (as usual).

Originally Posted by Failed (Post 18754861)

This isn't correct. There were emails that went out without affiliate codes in them. The newsletters without the free credits.

- If a customer followed that email link and used new credit card information, were we paid?
- If that email was forwarded or shared, we definitely weren't paid or would have anyway to track who was referred by these emails.

- Customers were sent free credit offers by F4F immediately after signing up on a white label so you tell me how I was paid for:

- The missing traffic
- The missing rankings
- The missing word of mouth
- The missing social sharing
- Everything missing from a customer that would normally visit my domain regularly that didn't any longer because of F4F stealing those customers.

Originally Posted by Failed (Post 18534415)

Last month I had the highest amount of sales and commissions I've ever had with a cam company, and that was with Video Secrets. Their white label doesn't have any shared logo billing page bullshit, and actually looks like a part of the site. I don't know of any other white labels that have that option.

Vendzilla is an opinionated, hardheaded bastard, lol. But, he's always on the board and whether you agree or disagree with him, he's always willing to help. They have another rep Matt who is very helpful as well.

I had to recently switch one of my domains because they don't allow the use of "teen" anymore, and they sent emails to all of my customers making the transition as smooth as possible. And, most importantly, they gave me adequate notice so that I could take all the necessary steps required to make it a smooth transition.

Video Secrets is the only cam company I would recommend using.

Originally Posted by VS brad (Post 18740601)

For those who like to cut to the chase: there was in fact a problem as the OP mentioned, we have fixed it and will only resume sending emails once it passes some additional QA + testing.

My parents taught me at a young age that when you fuck up; admit and address it. Looks like that rule applies in this case.

Description

We have four types of emails in our system: registration, triggered, automated and promotional. The first is obvious, triggered are based on user requests (like online notifications), automated are designed to get customers re-engaged with the products and the promotional emails give customers details on our discounts, etc.

In this case 3 out of 4 worked flawless, but an unhandled exception in the promo mailer logic was causing some white label customers to receive Flirt 4 Free branded emails because Flirt 4 Free is the default.

Details

1. Branding is of utmost priority for us and we sincerely apologize for disrupting the continuity of the white label branding in this case.
   
2. Sales tracking works regardless of domain or sitekey. We only email customers with accounts, so even in cases where the user saw a Flirt 4 Free branded email the original affiliate still received credit.

Going Forward

1. As stated, we?re fixing the programming issue and testing before re-activating. Our next promotional mailing is later this week and it will be fully ready by that time.
   
2. We?re going to reach out to the affected customers personally to work to address any branding confusion issues.

Our sincerest apologies that this happened. I?m happy that the sales tracking worked as designed, but very empathic to the issue of branding. We?ve worked hard to build a very solid white label system and obviously failed to achieve perfection in this case. Good lesson and one that we will certainly learn from in the future.

Internally we?re also going to make some changes. I think the Sales Department did what they were supposed to do in the correspondence with the OP; but we could and should have asked for more examples in that email exchange as it would have pointed the programmers directly to the problem (just as it did this morning). Another good lesson.


If anyone has any questions or follow-up concerns I will try to visit this thread later this afternoon and am available via email at brad at vs dot com and or you can call our office to speak with myself or Matt or Jeff in sales (818-880-9021).

Sincerely,

Brad

Originally Posted by Vendzilla (Post 18755553)

So what changed?

Originally Posted by Failed (Post 18754806)

Yeah, they sent me an apology letter and a $250 amazon gift card. I guess that's what my work was worth over the years. What a joke.

Originally Posted by Tjeezers (Post 18755731)

I emailed them in the summer last year, regarding the email send without a tracking in it, I received a roughly 2-3 days after that nothing was wrong and I was not updated on the fact they track it all. I was highly surprised to see that my returning spenders have been missing since that time, and the account is nearly dead. My email went to that red head ginger guy, and he was not so amused about the tone in my email also, what you want, when someone steals your clients, it is end of the show. Anyway, they still get a few K clicks a week from SE`s, and my white label is actually a joke now.

VS you can go fuck yourself by paying off 1 webmaster with a amazon ticket and hoping this thread would die

Originally Posted by Roald (Post 18755734)

Just wondering did you accept it?

Originally Posted by Vendzilla (Post 18755553)

So what changed?

Originally Posted by InfoGuy (Post 18755941)

Knowing that VS has been allegedly poaching WL customers, will those of you using VS WLs and who have regular customers, continue with your existing VS WLs or are you going to close your VS WLs, use a different sponsor and take the risk that your existing customers will leave?

Originally Posted by Failed (Post 18755946)

Of all the things you could add here as an affiliate of theirs as well. I know you're a big dog and probably get treated much better than everyone else at the lower levels, but I thought just maybe you would still remember what it was like to be the little fish and actually speak out here a bit about the situation.

Anyway, to answer your question, it came in a fedex envelope, I opened it, laughed, and then gave it to my mom the next day. She liked it much more than I did.

Originally Posted by Roald (Post 18755972)

no no dont get me wrong, just wondering if you accepted it as I would not in your situation.

And please, I do understand your frustration. Branding is what we focus on a lot here at FreeOnes so I would be very pissed too as I can completely understand.

So no, I am not defending VS here. They fucked up and even admitted it.

Originally Posted by Vendzilla (Post 18754630)

You are correct.

I'm sure they will fix the problem.

Originally Posted by VS_Jeff (Post 18756676)

Yes, the programmers fixed the problem within hours of knowing about it. All of the users that were sent promotional emails we still tracked under the affiliate and he still received and will continue to receive commission for the users that he referred. The problem was not a "stealing" or a "poaching" thing, it was a branding issue for camboytoys.com, a brand that gets 0 monthly searches for it or any verbiage related to that site.

We sent a gift card to the affiliate because although this issue didn't change anything in regards to his brand, we try to treat our affiliates with respect no matter how big or small.

Originally Posted by Failed (Post 18756681)

Wow, you're either a liar or incredibly misinformed. The screenshots and the email that tipped off your programmers came from my white label of camgirlssex.com which gets search engine traffic and has resulted in over 50 sales per month. Granted, I'm not huge, but that could be in result of you STEALING every referred customer from ALL white label domains.

Fucking scumbag :321GFY

Originally Posted by porno jew (Post 18756685)

sucks but if you don't like them don't use them. simple.

Originally Posted by Roald (Post 18755972)

They fucked up and even admitted it.

Originally Posted by PornMD (Post 18756698)

IMO there's a difference between admitting a one-off fuckup and admitting that it's been fucked up for years. It's good they admitted it was fucked up and fixed it, but they still haven't addressed Failed's indication that it's been like this for years. A $250 Amazon card would be an awfully cheap way to try and bury this issue after they've gained lord knows how much from it.

Originally Posted by VS_Jeff (Post 18756676)

Yes, the programmers fixed the problem within hours of knowing about it. All of the users that were sent promotional emails we still tracked under the affiliate and he still received and will continue to receive commission for the users that he referred. The problem was not a "stealing" or a "poaching" thing, it was a branding issue for camboytoys.com, a brand that gets 0 monthly searches for it or any verbiage related to that site.

We sent a gift card to the affiliate because although this issue didn't change anything in regards to his brand, we try to treat our affiliates with respect no matter how big or small.