Christ, one guy signs up on my white label and an hour and 20 minutes later he's purchasing credits on F4F :1orglaugh

Thanks for bringing this to the boards Failed. I had planned to use them for a WL myself, just hadn't got around to it. Looks like I wont be doing that now. :Oh crap

No problem. After looking at my stats, this has gone on for a very long time. I Failed as an affiliate for properly monitoring such things until recently. I'm in the process of moving the domains I currently have as white labels with them as well. Even though they have been providing steady monthly income and sales, it's the track record, the lies, and the gut feeling things like this will continue. Time to move on and take the pinch for a bit.

*Edit, actually wtf am I talking about, they are all F4F customers now, the income will stay the same, lol. I guess that's one positive from F4F emails, lol.

Can't wait to see how they go about talking their way out of this one.

Always good entertainment around these parts.

Rogue email guy ;)

Fired!

For those who like to cut to the chase: there was in fact a problem as the OP mentioned, we have fixed it and will only resume sending emails once it passes some additional QA + testing.

My parents taught me at a young age that when you fuck up; admit and address it. Looks like that rule applies in this case.

Description

We have four types of emails in our system: registration, triggered, automated and promotional. The first is obvious, triggered are based on user requests (like online notifications), automated are designed to get customers re-engaged with the products and the promotional emails give customers details on our discounts, etc.

In this case 3 out of 4 worked flawless, but an unhandled exception in the promo mailer logic was causing some white label customers to receive Flirt 4 Free branded emails because Flirt 4 Free is the default.

Details

1. Branding is of utmost priority for us and we sincerely apologize for disrupting the continuity of the white label branding in this case.
   
2. Sales tracking works regardless of domain or sitekey. We only email customers with accounts, so even in cases where the user saw a Flirt 4 Free branded email the original affiliate still received credit.

Going Forward

1. As stated, we?re fixing the programming issue and testing before re-activating. Our next promotional mailing is later this week and it will be fully ready by that time.
   
2. We?re going to reach out to the affected customers personally to work to address any branding confusion issues.

Our sincerest apologies that this happened. I?m happy that the sales tracking worked as designed, but very empathic to the issue of branding. We?ve worked hard to build a very solid white label system and obviously failed to achieve perfection in this case. Good lesson and one that we will certainly learn from in the future.

Internally we?re also going to make some changes. I think the Sales Department did what they were supposed to do in the correspondence with the OP; but we could and should have asked for more examples in that email exchange as it would have pointed the programmers directly to the problem (just as it did this morning). Another good lesson.


If anyone has any questions or follow-up concerns I will try to visit this thread later this afternoon and am available via email at brad at vs dot com and or you can call our office to speak with myself or Matt or Jeff in sales (818-880-9021).

Sincerely,

Brad

I continue to operate a VS white label and continue to wonder why. Fuck me

bs......................:321gfy

My email is what first pointed this out, not the years of white label customers buying F4F credits within a few hours or days from signing up to the white label? Seriously, take a look at the stats in my account. I don't have the emails to prove it going years back, but you tell me why a customer would sign up on my white label and then buy from F4F within hours or a few days?

I wonder if this happens with other whitelabel cam sponsors also. Gotta go start testing them i guess.

The excuse is absolute bullshit and the stats prove it, I'm sure others who look closely can verify this happening for years as well. But, fuck it, time to move forward. Lesson learned here too; If you let them pull the wool over your eyes, they will, always test.

Just another day in adult I'm afraid. Thanks for pointing this out to others.

Rebills for life!

Drama-fueled or not, GFY is pretty useful. It sucks when someone puts you on the spot but its also an effective way to draw attention to an issue. We have been the target of "drama-fueled" issues ourselves and if anything it forced us to pay very close attention to issues, take screenshots and keep super-detailed logs of everything in order to prove or disprove a case.

Best,

Isn't Brad the in house counsel for Video Secrets

Honestly, my pleasure. It's tiring to see hard working affiliates see their work get tossed out the window due to dishonest sponsors. This sponsor is absolutely dishonest and the excuse presented is absolute bullshit.

Nice to see this issue being addressed.

I noticed this months ago myself and stopped using them. Just figured it was their way of doing business. I had just gotten back from a banning so I figured I'd just take my domains elsewhere.

Nice to see they are going to address it now. Maybe other programs will as well. Sucks when you brand something and somebody that is supposed to be a partner is fucking that up!

Shitty, they have exclusive control of my prized http://chimeraporn.com domain. Hope I haven't lost too much.. .

Ouch, this has been going on for years? :Oh crap

the sales may be chimerical as well ...

Indeed.

Definition of CHIMERICAL

1
: existing only as the product of unchecked imagination : fantastically visionary or improbable
2
: given to fantastic schemes
— chi·me·ri·cal·ly adverb

I'm gonna change my name to Chimera.

bump 4 more views

Unfortunately, I can't prove this. But, it seems like common sense when I look at my stats. Someone signs up on my white label and then, as I stated before in some cases, less than an hour later buys on F4F and doesn't come back. Which is why I find the reason Brad gave comical. Well, comical if it didn't fuck affiliates for such a long period of time.

wow, it's funny how the "mistakes" are always in favors of affiliate programs and not The other way around. Glad they Fix it, my WL provider is awesome if you're looking for a new one.

Didn't Brad say yesterday he will come back to the topic?

He said he would try. I would also like to see him try and answer the question of why for years customers have signed up to a white label and within hours or days then purchased their credits from F4F. Perhaps he's preparing a better excuse and needs some time?

Bump for bullshit.

Bump for answers.

He does not work for VS, why would his presence matter?

:2 cents::2 cents::2 cents:

I need to prove that RyuLion likes to bite ass... wonder how I could do that.

well that explains it :Oh crap

Sarcasm flies over your head.

There's probably a very easy way to put this right. Brad needs to go back and look at his figures, make a calculation at what the "mistake" has made for them and cost their affiliates and pay out in a way to ensure the damage is put right.

This is however what I found out about VS. They had banners and popups on piracy forum sites. When informed of this in the Xbiz board Vendzilla claimed these were rogue affiliates and would be suspended. The ads and pop ups remained on the sites. His excuse was he couldn't force the "affiliates" to take them down. The piracy forum sites I found later sell these ad spaces and popups.

So I assume VS had paid for the month and were letting it run it's course.

In fact who knows who owns the sites? As usual all is hidden.

One was Hornywhores.net who seem to have now Livejasmin and Steamate or Fling supporting them. The other Intporn. These forums exist largely on the support of the webcam industry. So if you're an affiliate still selling porn paysites, be careful who your friend are.

Did I miss a reply thread on this or is it still unanswered?

there's partial explanation here: https://gfy.com/showpost.php?p=18740601&postcount=46 and we're all still waiting for more details.

So far I've gone back to the beginning of May 2011. I'll continue further when I have time. But, to give another example. On May 1 2011 at 2:45 AM there was a free credit card sign up on my white label from user X, that same user X then made his first purchase of credits from the F4F website at 2:56 AM. A total of 11 minutes between my white label free credit card sign up and his first purchase on F4F.

The programmers never noticed the difference of 11 minutes, to a few hours, to a few days, repeatedly since...who the hell knows? At least May 1 2011 for now.

Holding our collective breath...

I never lied to you about that Paul, you just assumed I did to further your banter.

Vendzilla, were up privy to this scam your old employer was pulling on it's affiliates?

Because it sounds a lot like a scam they were hoping nobody would figure out.