Apple to support reps: play dumb when customer mentions malware - GoFuckYourself.com

u-Bob · 05-20-2011, 07:34 AM

http://www.zdnet.com/blog/bott/apple...e-malware/3362

Quote:

A confidential internal Apple document tells the company's front-line support people how to handle customers who call about malware infections: Don't confirm or deny that an infection exists.

Sly · 05-20-2011, 07:49 AM

There is nothing we can do. You must buy a new iMac. Would you like to buy some iFries with that?

Klen · 05-20-2011, 07:59 AM

I just read somewhere how apple buyers experience same excitement like religious people.

Just Alex · 05-20-2011, 08:45 AM

They should just say "Don'r like it? Take it back for refund."

u-Bob · 05-20-2011, 08:48 AM

Quote:

Originally Posted by KlenTelaris

I just read somewhere how apple buyers experience same excitement like religious people.

yep :

Quote:

For Apple fans, the brand triggers a reaction in the brain that's not unlike that of religious devotees, according to a BBC documentary series that cites neurological research.

The neuroscientists ran a magnetic resonance imaging (MRI) test on an Apple fanatic and discovered that images of the technology company's gadgets lit up the same parts of the brain as images of a deity do for religious people, the report says.

96ukssob · 05-20-2011, 08:49 AM

so essentially, Apple is saying "go get your training at Best Buy?"

Scott McD · 05-20-2011, 08:50 AM

"no malware infections here"

Sly · 05-20-2011, 08:51 AM

Quote:

Originally Posted by u-Bob

yep :

LOL, that's pretty funny. It is amazing to me how some people are so nuts about a fricking brand. Personally I typically buy Dell but would have no problem buying HP (I have one) or a host of other brands. Just doesn't make sense.

05-20-2011, 07:49 AM	#2
Sly Let's do some business! Industry Role: Join Date: Sep 2004 Location: Austin, TX Posts: 31,296	There is nothing we can do. You must buy a new iMac. Would you like to buy some iFries with that? __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available - just $50/mo Wanted: CCBill pay sites for sale

05-20-2011, 08:45 AM	#4
Just Alex Liv Benson to You, Bitch Industry Role: Join Date: Aug 2007 Location: Maryland and WV Posts: 6,060	They should just say "Don'r like it? Take it back for refund." __________________

05-20-2011, 08:49 AM	#6
96ukssob So Fucking Banananananas Industry Role: Join Date: Mar 2003 Location: If I was in your ass you'd know it Posts: 12,991	so essentially, Apple is saying "go get your training at Best Buy?" __________________ Email: Clicky on Me

05-20-2011, 08:50 AM	#7
Scott McD Too lazy to set a custom title Join Date: Nov 2002 Location: Glasgow, Scotland Posts: 67,795	"no malware infections here" __________________ I Buy My High Quality Traffic Here, You Should Too!

05-20-2011, 07:59 AM	#3
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I just read somewhere how apple buyers experience same excitement like religious people.