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u-Bob

05-20-2011 07:34 AM

Apple to support reps: play dumb when customer mentions malware

http://www.zdnet.com/blog/bott/apple...e-malware/3362

Quote:

A confidential internal Apple document tells the company's front-line support people how to handle customers who call about malware infections: Don't confirm or deny that an infection exists.

Sly	05-20-2011 07:49 AM

There is nothing we can do. You must buy a new iMac. Would you like to buy some iFries with that?

Klen	05-20-2011 07:59 AM

I just read somewhere how apple buyers experience same excitement like religious people.

Just Alex

05-20-2011 08:45 AM

They should just say "Don'r like it? Take it back for refund."

u-Bob

05-20-2011 08:48 AM

Quote:

Originally Posted by KlenTelaris (Post 18154097)

I just read somewhere how apple buyers experience same excitement like religious people.

yep :

Quote:

For Apple fans, the brand triggers a reaction in the brain that's not unlike that of religious devotees, according to a BBC documentary series that cites neurological research.

The neuroscientists ran a magnetic resonance imaging (MRI) test on an Apple fanatic and discovered that images of the technology company's gadgets lit up the same parts of the brain as images of a deity do for religious people, the report says.

96ukssob

05-20-2011 08:49 AM

so essentially, Apple is saying "go get your training at Best Buy?" :1orglaugh:1orglaugh

Scott McD

05-20-2011 08:50 AM

"no malware infections here"

http://fredwillemse.com/joomla15/ima...nformation.jpg

Sly	05-20-2011 08:51 AM

Quote:

Originally Posted by u-Bob (Post 18154171)

yep :

LOL, that's pretty funny. It is amazing to me how some people are so nuts about a fricking brand. Personally I typically buy Dell but would have no problem buying HP (I have one) or a host of other brands. Just doesn't make sense.

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