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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
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So Fucking Banned
Industry Role:
Join Date: Jan 2011
Posts: 113
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problems at NatNet?
been waiting whole day for a 2 sec support issue.
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#2 |
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Shank-A-Potamus
Join Date: Jan 2002
Location: Atlanta, Georgia USA
Posts: 1,756
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Please do me a favor and send an email including the ticket number or your account number to me directly so that I can look into this for you and find out what the deal is. If we have dropped the ball on your ticket I can ASSURE you that it will be dealt with IMMEDIATELY and the System Administrator that dropped the ball will be disciplined accordingly. This is not something that I take lightly.
I sincerely apologize for any delay in getting your issue resolved. tony (DOT) morgan -(AT)- nationalnet ##dot## com --T |
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#3 |
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Confirmed User
Join Date: Dec 2001
Location: CO, US
Posts: 3,056
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Seems odd, I usually only wait 2 sec for a whole day support issue. No joke! You may want to give them a call. Perhaps your support ticket didn't make it.
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#4 |
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Confirmed User
Join Date: Jul 2001
Location: Lightspeedworld
Posts: 7,940
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I have NEVER seen that happen in 12 years at Natnet. Bet you'll never see it happen again.
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Abra-cadabra! |
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#5 |
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FUBAR the ORIGINATOR
Industry Role:
Join Date: Jan 2002
Location: FUBARLAND
Posts: 67,374
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Seems Extremely odd, it never happens to us, EVER
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__________________
![]() FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX For promo opps contact jfk at fubarwebmasters dot com |
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#6 |
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Icq: 14420613
Industry Role:
Join Date: Mar 2001
Location: chicago
Posts: 15,431
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someone tech will be spending the next week cleaning the nat net toilets im guessing
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Need WebHosting ? Email me for some great deals [email protected] |
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#7 |
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Hmm
Industry Role:
Join Date: Sep 2005
Location: On an endless road around the world for rock and roll.
Posts: 12,642
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If you hosted with Webair you would have it done in 2 sec.
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#8 | ||
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Confirmed User
Industry Role:
Join Date: Jul 2001
Location: Sacramento,CA
Posts: 1,540
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Quote:
Quote:
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#9 |
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Jägermeister Test Pilot
Industry Role:
Join Date: Dec 2001
Location: NORCAL
Posts: 74,704
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My work here is done.
__________________
“The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL | THE BEST ADULT MAILING SOLUTION |
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#10 |
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Shank-A-Potamus
Join Date: Jan 2002
Location: Atlanta, Georgia USA
Posts: 1,756
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Thanks for the kind words, everybody, but I did some research with my Tech Staff and found that there are some tickets that have been outstanding for far too long so this is a legitimate complaint.
Apparently, our software that we have used for years to manage our DNS servers had some kind of major issue and has had our developers scurrying trying to get it corrected for far too long. Of course, this has only caused grief to those that were adding or changing a domain, but that doesn't make it any less important. The GOOD news is that our developers were able to fix the problem and the Tech Staff is working through all of the tickets that have been waiting for this fix. They are estimating that all tickets will be caught up in the next 60 minutes. We appreciate your patience and are truly sorry for any convenience that this delay has caused. --T |
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#11 |
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Confirmed User
Join Date: Feb 2006
Posts: 2,848
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#12 | |
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BACON BACON BACON
Industry Role:
Join Date: Nov 2002
Location: Poems everybody, the laddie fancies himself a poet
Posts: 35,469
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Quote:
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#13 |
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Troll Patrol
Industry Role:
Join Date: Aug 2002
Location: Local Socal
Posts: 15,214
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NatNet has been the best support I've ever had.
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"WTF, on google you can find the answer to every question in human history, EXCEPT how to convert cams..
Its crazy..." VenusBlogger |
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#14 |
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Confirmed User
Join Date: Jan 2004
Location: Uk
Posts: 1,805
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Natnet has have issues with support/tickets and reply times over the last few weeks.... fact.
Would i move to webair if hosting was free.... would i fuck, natnet still has the best alround techs
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#15 |
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Confirmed User
Industry Role:
Join Date: Aug 2005
Location: YUROP
Posts: 8,620
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NatNet is top notch!
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#16 |
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So Fucking Banned
Industry Role:
Join Date: Jan 2011
Posts: 113
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#17 |
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Too lazy to set a custom title
Industry Role:
Join Date: Sep 2005
Location: Springfield
Posts: 13,826
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total bs...
__________________
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