Statement from Websitebilling

[Maximus]

Originally posted by chupacabra


i figured as much... well, can you at least tell us whether you will be *terminating* this particularly large client? i mean, their actions have obviously caused widespread havoc on your operations, and many headaches for your clients... please tell us your going to shitcan these assholes if they are operating so badly as to cause such problems. many current (and potential) users of your services would be very interested as to whether they would have to worry about similar incidents in the future due bad apples in the mix..

They are gone. And we have created a new model within that avoids this dilemma in the future. Through our many banking relationships we are now parsing our portfolio depending on volume. Basically spreading it out among many relationships.

[Maximus]

I have to check out for a bit... ill be back to answer more of your concerns.

[chupacabra]

They are gone. And we have created a new model within that avoids this dilemma in the future. Through our many banking relationships we are now parsing our portfolio depending on volume. Basically spreading it out among many relationships.

thank you for that maximus, its very refreshing to hear that a large problem player is actually removed and not just protected..

[ServerGenius]

Originally posted by Maximus


Its simple actually. With the credit card companies ridiculous chargeback programs and the new IPSP regulations and the pressure they are applying to this industry it is no wonder that there are banks that get very spooked very fast. It is a joke your right. A few years ago you could have 5% chargebacks and you were able to give credits thru retrieveal requests. Now the threshold are as low as 1% and no credits can be given for disputes. That is serious pressure and it is a testament to the companies that are still making it and creating an environment for the webmaster to continue to make sales. Let Visa disallow completely the IPSP/Third party billers and see how many sites stay in business.

The chargeback programs may be rediculous.......they´re not new.
The 1% CB rule has been around for a long time now and even
when it wasn´t it was known that it was about to come.

Allthough it may sound funny.....I think if VISA and Matercard
would step out of adult/thrid party processing that it would be
less of a dissaster than many people actually think.

The demand for porn will stay so alternative payment methods
will arise. Let´s face it Credit Cards are far from ideal for internet
payments they were not made for it. The only reason they were
ever used is because so many people already had them.

Sooner or later they WILL get replaced by alternative methods
of paying that are suitable for internet use. If Credit Card
payments would stop it would mean that something needs to
be done. Right now the need is not that big because the CC is still
here. Once it´s really gone you´ll be suprised how fast there will
be an alternative.

Stopping CC payments will not stop the demand for internet
commerce therefor it would not be the end of this business.
Of course it will create some panic and a short term drop but
I can guarantee you that after the shock business will continue
as usual.

DynaMite

[gothweb]

Suck it up and pay people what you owe them, out of company coffers, and if neccessary, your own pockets. Otherwise, its clear you are hiding behind your bank and corporation. I wouldn't trust my income to a company that doesn't make sure I get paid.

Let's see if you can live up to that... a lot of us who are wondering whether to risk working with you, as webmasters or affiliates, are waiting to see what you do.

[tony286]

I wonder if WSB employee's have to wait for their paychecks also ?

[DolcettChef]

My account was closed March 12th. WSB, after a week and a half of bitching at ME because I was asking for my money, finally released the Feb 1-15th payment due March 1st (and closed my account the same day, claiming 'content issues' - nevermind that the same content was praised by these same people when they were wooing me to do business with them in the first place)

Thing is, they were collecting payments from my customers up 'till March 12th - si I was owed a payment on March 15th for Feb 16-28, and will be owed another at the end of the month for March 1 - 12th.

I've emailed and telephoned Mike Sperber at WSB REPEATEDLY about this - all go unanswered. No matter what time of day I call I'm told Mike, Jimmy, and Carmen are ALL out of the office and receive assurances that someone will call me back the next day. This has been going on since March 16th, almost two weeks now.

Maximus, your company took money from my clients for a service I offered them. My contract with you allowed you to collect said money from them on the condition that you remit my portion to me on a timetable clearly defined.

Not ONCE using WSB services was I paid on time, and now your staff is avoiding legitimate demands for funds I should have received 14 days ago.

Since you have decided to close my account, I demand ALL funds owing, immediately. I have been patient and tried to keep these communications between us, but since WSB does not want to talk in private I'm forced to make such demands public.

[Kohun]

Glad to hear someone from wsb here. I'm usnig WSB about 1 years. The billing that worthy of note.

Mark

[Dolcett]

How come every time I ask WSB a direct question, they clam up and run away??

[mule]

Originally posted by Maximus
Your short because each time we sent you a payment ...

I'd never trust anybody who can't write proper english

[Shoplifter]

Originally posted by gothweb
Suck it up and pay people what you owe them, out of company coffers, and if neccessary, your own pockets.

Right. WSB should have borrowed the money to pay everyone if they had too. In the long run it would have cost them a lot less then all of the damage not paying everyone has done.


I guess the big question is: When are the checks coming? Didn't someone mention in a previous thread that it was this week?


Sigh.

[chupacabra]

I guess the big question is: When are the checks coming? Didn't someone mention in a previous thread that it was this week?

i hope they are still coming at all... these weeks of excuses are really starting to seem a stall tactic and smokescreen, i hope WSB isn't turning out to be the next Lancelot or Transcharge... desperately trying to milk what little rebill money out of their customers as they can before going literally tits up. we'll see..

[Dolcett]

Roxanne emailed me claiming a payment was processed and sent to me. When it didn't appear after 6 days, I called her and she claimed my bank had sent it back. I spoke to my account manager at the bank and according to them no one attempted an electronic deposit - and now WSB has gone back to ignoring my calls and emails.

[stocktrader23]

This shit is like watching the Titanic tragedy in slow motion. Beat the white mans ass and steal the lifeboats people. No need to smile and play music while the ship is sinking.

[ecko544]

Just use another third party billing like paycom,ccbill,ibill or get ur own merchant account.

[fnet]

I don't know what the deal is, but I did get <i>a</i> check from them last week.

[frechdachs]

they stink!
For this period i got 10 out of 10 declined rebilled transactions for collegefuckfest........thanks WSB!

[Tipsy]

The only thing I find amazing about this anymore is that after all the crap and posts people are still using WSB and still promoting sponsors that use them.

[max.yambo]

The chargeback programs may be rediculous.......they´re not new.
The 1% CB rule has been around for a long time now and even
when it wasn´t it was known that it was about to come.
Allthough it may sound funny.....I think if VISA and Matercard
would step out of adult/thrid party processing that it would be
less of a dissaster than many people actually think.
The demand for porn will stay so alternative payment methods
will arise. Let´s face it Credit Cards are far from ideal for internet
payments they were not made for it. The only reason they were
ever used is because so many people already had them.
Sooner or later they WILL get replaced by alternative methods
of paying that are suitable for internet use. If Credit Card
payments would stop it would mean that something needs to
be done. Right now the need is not that big because the CC is still
here. Once it´s really gone you´ll be suprised how fast there will
be an alternative.
Stopping CC payments will not stop the demand for internet
commerce therefor it would not be the end of this business.
Of course it will create some panic and a short term drop but
I can guarantee you that after the shock business will continue
as usual.

That is true. And there are some new ones.

[shermo]

What a nice company Website Billing is. CFF takes the slack for the money you owe. What bullshit. If your main job is to accept money and pay people out of that, your main concern is to pay the people you have the debts with first and foremost. It shouldn't be at your convenience. It should be at a designated time and it should always be paid in full. I'm owed a miniscule amount (a few hundred), but to some of us, that is money we need to make house payments, car payments, or pay medical bills. You've lost my trust 100%, and I doubt that matters to you, but I can assure you that your larger clients feel the same way as I do, or they will very shortly.

Be professional and step up to the plate. Pay what you owe and if it puts you guys in the red, so be it. I'm sure you've put quite a few people in the red and none of you seem to care. Try answering some emails sometime or taking phone calls. Have some balls and pay CFF's affiliates. Their job is to offer a product and your job is to accept the payment. It's no wonder they offer a CCBill option. At least they pay, and it's always on time. I hope I see my money very soon, and I hope you guys learn how to act ethically very quickly.

[Ramster]

I did get my check for Jan 15-Feb 15 last week. At least that came, but that still leaves them way behind.

[Sausage]

WSB has always sent my cheques and converts the best of any processors I have used. The delay after the pay period is a pain in the arse but they convert better than CCBill.

Good to finally see a WSB Rep on here. been too much silence.

[fnet]

Originally posted by Sausage
WSB has always sent my cheques and converts the best of any processors I have used. The delay after the pay period is a pain in the arse but they convert better than CCBill.

WSB has the right balance of fraud scrubbing? No one ever seems to know or be willing to list other services that do <i>just that</i> as well or better. I wish some of these people who are really excited and calling collection agencies would apply 1/10 of that energy toward identifying someone who scrubs better- just a good processor that performs better in that one regard. Forget the affiliate stuff or the cc merchant account(s)... just that one thing. Everything else can be plugged in. If no one is better... I would avoid trying to sink the ship.

[Dolcett]

Originally posted by fnet
I wish some of these people who are really excited and calling collection agencies would apply 1/10 of that energy toward identifying someone who scrubs better- just a good processor that performs better in that one regard.

If the processor is collecting money from members, but not paying the money out to the webmasters, the scrubbing is a moot point. Just a neat statistic. But in the real world, people are going unpaid.

The people 'excited' and calling collection agencies are doing so because they work hard to build and maintain sites, then WSB is keepinng the money the site makes. Use your head.

[Sin_Vraal]

They are almost sorta catching up.... I got my jan-15-feb-15 check last week.... sorta.... April 11.

Its too bad ...I like their stats program far more than all the other billing programs...Course if it dont make me no money I dun care.

sighs.

[DolcettChef]

turned it over to collections after the latest round of BS...

[foreverjason]

man took me like 30 minutes to read the first page, fuck its getting late.

[jeffkd]

We have still not received a dime from WSB since January (for December transactions).

They owe us $8,000, and the sales rep has promised over 10 times to send it, but they never have!

Their accountant does not return calls and I have NEVER gotten an email response from anyone there concerning this matter.

Remarkable....

[jeffkd]

Oh, and WSB's accountant Roxanne does not return calls and I have NEVER gotten an email response from anyone there concerning this matter.

I wonder why some people on this board are getting paid while others, like us, are totally ignored and lied to?


(Somebody suggested that it's because our site features black and interracial content, but I have a hard time believing WSB would let racism enter into it).

[SpaceAce]

Originally posted by jeffkd
(Somebody suggested that it's because our site features black and interracial content, but I have a hard time believing WSB would let racism enter into it).

Not too mention that this would require them to go from affiliate to fiiliate, surfing their sites to find out which ones had certain kinds of content in order to put them on the "do not pay" list. It does seem pretty unlikely.

SpaceAce

[Scootermuze]

Originally posted by Asthma
I was told from WSB that everyone was paid up till Feb 28 and that they are back on track again.

I would like everyone that feels that they are owed to send me an icq and I will return there questions and if anyone is owed I will personally make sure they get paid.

Please send me an icq 76002502
..........

I think it may just be a few isolated issues now but I want to make sure so please icq me.

This was from a different thread, but I did the icq thing a couple weeks ago.. and never heard back.
So much for 'personally making sure I'll get paid'

[Dolcett]

Originally posted by SpaceAce


Not too mention that this would require them to go from affiliate to fiiliate, surfing their sites to find out which ones had certain kinds of content in order to put them on the "do not pay" list. It does seem pretty unlikely.

SpaceAce

Some of us are not affiliates, we're webmasters/site owners. When you sign up with WSB as a webmaster in order to pay affiliates that send you traffic, WSB catalogues your content.

[cherrylula]

Keep this up, they are still behind on payments.

[Sausage]

Originally posted by cherrylula
Keep this up, they are still behind on payments.

I am paid up to date, and its not a case of only a hundred or so bucks per period either. seems I am pretty lucky.

[slavdogg]

[i]The inappropriate activity of one particular large client caused one of our banking partners to hold funds.[/B]

hmm, I have a good feeling of who that client is.

[Master_Yoba]

yes, let us know!

[e-god]

Billing Summary
Date of Transaction
4/15/2003 Balance brought forward $xxx.xx
4/16/2003 Client Sales 3/16/2003 to 3/31/2003 (released 4/1/2003 to 4/15/2003) via Credit Cards. $xxxx.xx
Ending Balance $xxxx.xx
Final Balance : $xxxx.xx

What is going on again?

[Master_Yoba]

Originally posted by e-god
Billing Summary
Date of Transaction
4/15/2003 Balance brought forward $xxx.xx
4/16/2003 Client Sales 3/16/2003 to 3/31/2003 (released 4/1/2003 to 4/15/2003) via Credit Cards. $xxxx.xx
Ending Balance $xxxx.xx
Final Balance : $xxxx.xx

What is going on again?

so what's the problem?

e-god, I've just sent you an email and you can ICQ me too (#126243421)

[basschick]

Maximus, about 6 weeks ago i tried to get a call back from support about something entirely else. i called and left phone messages. i wasn't aware of these problems, and i couldn't even get a call back - in fact, i never did get a call back.

seems to me that in a situation where your company is not paying people, it makes sense that support would be keeping people informed at every turn. as it happened, i had questions of an entirely different nature, and looked elsewhere to do business based solely on a 100% lack of communication

[e-god]

Originally posted by Master_Yoba


so what's the problem?

e-god, I've just sent you an email and you can ICQ me too (#126243421)

Delay is the problem.

Again...

[jeffkd]

Last week WSB chief sales rep Mike Sperber again promised me they'd send a wire. This time he promised they'd send it no later than yesterday, and that I'd see it in my account no later than today.

Well, I waited and waited, and guess what? Did I get the $8,000 they owe me? No.

How about $5,000? No.

How about $1,000? No.

How about 1 cent? Not even that.

Are these repeatedly broken promises meant to provoke webmasters? To spit in their faces? To mock them?

I don't get it.

[Theo]

it seems they have fucked things big time

[Kimmykim]

Originally posted by slavdogg



hmm, I have a good feeling of who that client is.

Me too, mate. G'day. ;)

[Porn Mickey]

Thnx Maximus!

[e-god]

Maximus,

You should reply to everyone in this thread.

[TheGoldenChild]

SO what does this tell you all?


CFF PAYS their webmasters! Join triplexcash.com today and you will get paid alright.....

IN FULL.

[Cindyff]

The bottom line here is that webmasters and the adult industry gave life to all the major third party billing companies. If Porn wasn't on the web Ibill, Epoch CCbill Globill would not be around at least not as big as they are now.
We made them and we can break them ! all we have to do is withdraw support from companies that do not act in a business like manor, its happening to IBILL and it can happen to others.
All we have to do is get the word out to others and a simple way to do that is to post on every webmaster board you know of.

It wont get you your $$ any faster but it will send a message to processors not to fuck with the adult industries webmasters.

It seems to me that people are running shit scared of Visa, wow what's going to happen if they pull the plug. Well guess what something else will pop-up or pop-under to take there place. This industry is here to stay. Lets mold it into a creature we can control don't let it control us.

OK rant over.

Cindy xx

[necoeds]

Maximus.... you had better pay affiliate "necoeds"

What the fuck is up with you guys....

Still nothing

[Greg Lagen]

I am owed well over three grand by wsb and they are almost two months behind in paying. I can not get a response from anyone in accounting or even my "account manager" I have since switched billing companies and await payment.
It would seem to me that by this time, wsb must not have many clients left to generate cashflow, and thus will not be paying anyone. I suggest someone initiate a class-action lawsuit immediately

[Centurion]

Originally posted by Greg Lagen
I am owed well over three grand by wsb and they are almost two months behind in paying. I can not get a response from anyone in accounting or even my "account manager" I have since switched billing companies and await payment.
It would seem to me that by this time, wsb must not have many clients left to generate cashflow, and thus will not be paying anyone. I suggest someone initiate a class-action lawsuit immediately

I thought someone had gone after them (at least one..maybe more) legally. Remember reading back in this thread about someone using a collection agency also.

Any luck guys/gals?