Epassporte account services is fucking worthless. - GoFuckYourself.com

GrouchyAdmin · 05-14-2010, 10:13 AM

After defending them for years - I have to say this: ePassporte account services is two steps below anything I've ever encountered.

I had to verify my own personal account, which took nearly 5 minutes, to have some jackass refuse to tell me what their wire information is so I can fund a corporate account.

For fuck's sake, Michael - I don't know how you get anything done. Your support staff is fucking worthless. Period.

Yes, they made me validate my OWN account to refuse to tell me their incoming wire information. Good job, I will not be renewing my electron card in 17 days.

Barefootsies · 05-14-2010, 10:14 AM

Say it ain't so....

GrouchyAdmin · 05-14-2010, 10:14 AM

Quote:

Originally Posted by Barefootsies

Say it ain't so....

Water's wet, man. Water is wet.

Barefootsies · 05-14-2010, 12:05 PM

Quote:

Originally Posted by GrouchyAdmin

Yes, they made me validate my OWN account to refuse to tell me their incoming wire information.

When I asked for increases on my account, I had to send in my docs like 7 times to get finally done. Was a hassle to say the least and must have taken 2 weeks if not longer.

Finally did get all taken care of though.

GrouchyAdmin · 05-14-2010, 12:06 PM

I've always had great response from Michael O. I've had both their CS support team and a corporate rep refuse to give me the information to send them a wire - after authenticating myself as a valid account holder.

Un-fucking-believable.

TeenCat · 05-14-2010, 12:09 PM

a toz seky a pekne do banky si posedet je lepsi?

Barefootsies · 05-14-2010, 12:12 PM

Quote:

Originally Posted by GrouchyAdmin

I've always had great response from Michael O. I've had both their CS support team and a corporate rep refuse to give me the information to send them a wire - after authenticating myself as a valid account holder.

Un-fucking-believable.

I've always wondered how one man can run an entire company the size of EPASS by himself? Including support for the whole adult industry. He, and Bari from Monikor, seem to be the only people working at their company's.

GrouchyAdmin · 05-14-2010, 12:14 PM

Quote:

Originally Posted by Barefootsies

I've always wondered how one man can run an entire company the size of EPASS by himself? Including support for the whole adult industry. He, and Bari from Monikor, seem to be the only people working at their company's.

BTW thanks for the heads' up. How do you like the new sig?

brassmonkey · 05-14-2010, 12:20 PM

if their wasnt so much fraud it would be easier luv me sum epass

LoveSandra · 05-14-2010, 02:19 PM

Quote:

Originally Posted by brassmonkey

if their wasnt so much fraud it would be easier luv me sum epass

fatfoo · 05-14-2010, 03:16 PM

Good luck with your epassporte issues.

BIGTYMER · 05-14-2010, 04:34 PM

Thankfully I've never needed support from them.

GrouchyAdmin · 05-14-2010, 04:36 PM

Quote:

Originally Posted by BIGTYMER

Thankfully I've never needed support from them.

Pray to god that if you ever do, Michael O is within earshot. I had to go to an entirely unrelated party to get this information.

Michael O · 05-14-2010, 05:31 PM

Quote:

Originally Posted by GrouchyAdmin

After defending them for years - I have to say this: ePassporte account services is two steps below anything I've ever encountered.

I had to verify my own personal account, which took nearly 5 minutes, to have some jackass refuse to tell me what their wire information is so I can fund a corporate account.

For fuck's sake, Michael - I don't know how you get anything done. Your support staff is fucking worthless. Period.

Yes, they made me validate my OWN account to refuse to tell me their incoming wire information. Good job, I will not be renewing my electron card in 17 days.

Please email me what information you need, who you talked tp and your UserID to [email protected] then I will look into it.

Michael

GrouchyAdmin · 05-14-2010, 05:34 PM

Quote:

Originally Posted by Michael O

Please email me what information you need, who you talked tp and your UserID to [email protected] then I will look into it.

Michael

Hi Michael.

It was handled externally. Thank you, again -

I have no beef with you. You're the only one there who was able to get anything done for me in the last few years.

tiger · 05-14-2010, 07:08 PM

I swear Micheal O is the only person working at that place. It's a great service but the support is absolutely non existent with the exception of Micheal who is pretty amazing at getting stuff done quickly.

LickMyBalls · 05-14-2010, 07:41 PM

Quote:

Originally Posted by GrouchyAdmin

After defending them for years - I have to say this: ePassporte account services is two steps below anything I've ever encountered.

I had to verify my own personal account, which took nearly 5 minutes, to have some jackass refuse to tell me what their wire information is so I can fund a corporate account.

For fuck's sake, Michael - I don't know how you get anything done. Your support staff is fucking worthless. Period.

Yes, they made me validate my OWN account to refuse to tell me their incoming wire information. Good job, I will not be renewing my electron card in 17 days.

CHMOD · 05-15-2010, 05:22 AM

Quote:

Originally Posted by GrouchyAdmin

After defending them for years - I have to say this: ePassporte account services is two steps below anything I've ever encountered.

I had to verify my own personal account, which took nearly 5 minutes, to have some jackass refuse to tell me what their wire information is so I can fund a corporate account.

For fuck's sake, Michael - I don't know how you get anything done. Your support staff is fucking worthless. Period.

Yes, they made me validate my OWN account to refuse to tell me their incoming wire information. Good job, I will not be renewing my electron card in 17 days.

Ditto !

Epass is the worst fucking company in the history. I always had problems with them and
0 support.

I ditched them long ago.

Klen · 05-15-2010, 06:03 AM

I called tel. support once and guy who responded had same voice as abu from simpsons.Also i dont understood why they dont hire someone else for icq support as well so can Michael O have break sometime.

05-14-2010, 10:13 AM	#1
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	Epassporte account services is fucking worthless. After defending them for years - I have to say this: ePassporte account services is two steps below anything I've ever encountered. I had to verify my own personal account, which took nearly 5 minutes, to have some jackass refuse to tell me what their wire information is so I can fund a corporate account. For fuck's sake, Michael - I don't know how you get anything done. Your support staff is fucking worthless. Period. Yes, they made me validate my OWN account to refuse to tell me their incoming wire information. Good job, I will not be renewing my electron card in 17 days. __________________ AIM: GrouchyGfy

05-14-2010, 10:14 AM	#2
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	Say it ain't so.... __________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

05-14-2010, 12:06 PM	#5
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	I've always had great response from Michael O. I've had both their CS support team and a corporate rep refuse to give me the information to send them a wire - after authenticating myself as a valid account holder. Un-fucking-believable. __________________ AIM: GrouchyGfy

05-14-2010, 12:09 PM	#6
TeenCat Too lazy to set a koala Industry Role: Join Date: Jan 2007 Location: CZ/EU forever! Posts: 16,139	a toz seky a pekne do banky si posedet je lepsi? __________________ 6bot / Coming again very soon! Svit Zlin Radio 24/7!

05-14-2010, 12:20 PM	#9
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,228	if their wasnt so much fraud it would be easier luv me sum epass __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

05-14-2010, 03:16 PM	#11
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	Good luck with your epassporte issues. __________________ Send me an email: [email protected]

05-14-2010, 04:34 PM	#12
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	Thankfully I've never needed support from them.

05-14-2010, 07:08 PM	#16
tiger Confirmed User Industry Role: Join Date: Apr 2002 Location: Los Angeles Posts: 6,986	I swear Micheal O is the only person working at that place. It's a great service but the support is absolutely non existent with the exception of Micheal who is pretty amazing at getting stuff done quickly. __________________

05-15-2010, 06:03 AM	#19
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I called tel. support once and guy who responded had same voice as abu from simpsons.Also i dont understood why they dont hire someone else for icq support as well so can Michael O have break sometime. Last edited by Klen; 05-15-2010 at 06:05 AM..