Reflected Networks - status - GoFuckYourself.com

Phil21 · 06-09-2004, 08:40 PM

I normally don't go posting to the boards for issues like these, but in this case I believe it's warranted (I didn't check to see if there was another thread or not on this).

We have been experiencing some extremely hard to track down and fix spanning tree protocol issues within our network today starting at roughly 6am. Up until this point, they were very sporadic and most customers probably havn't noticed anything at all.

However about 20 minutes ago our internal VLAN seems to have imploded, and we are still working on bringing it back up. Through some oversight both our authorative dns servers we housed on this vlan. The servers were on seperate switches, power feeds. etc. - but it was never thought an actual vlan itself would pose a risk of a single point of failure.

We are actively repairing this issue and expect resolution of some sort within 20-30 minutes at most. When the full underlying issue is rooted out and fixed permanently, all customers will recieve a notice w/ full followup information explaining what was done in detail. Service credits will be give across the board.

I apologize for the headaches. I wanted to post this just in case anyone was having problems contacting support tonight. We are aware, and are actively working towards resolution.

Thanks,

-Phil

freeadultcontent · 06-09-2004, 08:43 PM

There is a new search feature now.

Chris · 06-09-2004, 08:58 PM

Quote:

Originally posted by freeadultcontent
There is a new search feature now.

how does that relate to this post?

jact · 06-09-2004, 09:02 PM

Now that is quality customer support. Good to see.

ytcracker · 06-09-2004, 09:03 PM

reflected is top notch

Oracle Porn · 06-09-2004, 09:04 PM

Quote:

Originally posted by ytcracker
reflected is top notch

yap

Chris · 06-09-2004, 09:06 PM

yup yup - I think ineed to put in a new request for a reflected t-shirt ;) i got paint all over mine

Reflected has one of the best t-shirts

aswell as hosting

Strife · 06-09-2004, 09:24 PM

Quote:

Originally posted by JupZChris
how does that relate to this post?

Indeed...

Oracle Porn · 06-09-2004, 09:25 PM

Quote:

Originally posted by JupZChris
yup yup - I think ineed to put in a new request for a reflected t-shirt ;) i got paint all over mine

Reflected has one of the best t-shirts aswell as hosting

fuckers didnt send me my shirt yet

06-09-2004, 08:40 PM	#1
Phil21 Confirmed User Join Date: May 2001 Location: ICQ: 25285313 Posts: 993	Reflected Networks - status I normally don't go posting to the boards for issues like these, but in this case I believe it's warranted (I didn't check to see if there was another thread or not on this). We have been experiencing some extremely hard to track down and fix spanning tree protocol issues within our network today starting at roughly 6am. Up until this point, they were very sporadic and most customers probably havn't noticed anything at all. However about 20 minutes ago our internal VLAN seems to have imploded, and we are still working on bringing it back up. Through some oversight both our authorative dns servers we housed on this vlan. The servers were on seperate switches, power feeds. etc. - but it was never thought an actual vlan itself would pose a risk of a single point of failure. We are actively repairing this issue and expect resolution of some sort within 20-30 minutes at most. When the full underlying issue is rooted out and fixed permanently, all customers will recieve a notice w/ full followup information explaining what was done in detail. Service credits will be give across the board. I apologize for the headaches. I wanted to post this just in case anyone was having problems contacting support tonight. We are aware, and are actively working towards resolution. Thanks, -Phil __________________ Quality affordable hosting.

06-09-2004, 08:43 PM	#2
freeadultcontent Confirmed User Join Date: Oct 2002 Location: "evitcepsrep ruoy egnahc" Posts: 9,976	There is a new search feature now. __________________ Exclusive Ethnic & Microniche Sites

06-09-2004, 09:02 PM	#4
jact Confirmed User Join Date: Sep 2002 Location: Oakville, Canada Posts: 9,134	Now that is quality customer support. Good to see. __________________ Free agent

06-09-2004, 09:03 PM	#5
ytcracker stc is the greatest Join Date: Dec 2002 Location: rip sean murray Posts: 12,403	reflected is top notch __________________ www.ytcracker.com \| www.digitalgangster.com i love you

06-09-2004, 09:06 PM	#7
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	yup yup - I think ineed to put in a new request for a reflected t-shirt ;) i got paint all over mine Reflected has one of the best t-shirts aswell as hosting __________________ [email protected]