CCbill denials -what to do, if anything - GoFuckYourself.com

Cherry7 · 01-24-2011, 01:43 PM

Looking at the denial e-mails from ccbill, refuse by bank, etc... a few go on to join with Epoch but most only try the once...

Is it worth e-mailing them offering the epoch option?

What re try setting would you suggest before offering Epoch? At the moment we have 3.

Ta

iamtam · 01-24-2011, 01:47 PM

perhaps you want to make epoch your primary processor for a while instead.

Cherry7 · 01-24-2011, 01:50 PM

Quote:

Originally Posted by iamtam

perhaps you want to make epoch your primary processor for a while instead.

It would be interesting to see a comparision.

SwirlsGirl · 01-24-2011, 02:22 PM

Quote:

Originally Posted by Cherry7

Looking at the denial e-mails from ccbill, refuse by bank, etc... a few go on to join with Epoch but most only try the once...

Is it worth e-mailing them offering the epoch option?

What re try setting would you suggest before offering Epoch? At the moment we have 3.

Ta

First check the denial reason... if its a score decline...then you know that the customers details he provided to ccbill were not sufficient enough to justify the risk associated with the temporary loan/credit issued to you the merchant on behalf of ccbill.

I admit it took me some deep pondering to be able to look at this from the perspective of a bank. There is a reason that banking history/secrets are not taught in public schools.

If your customer were not applying for a "loan" there would not be a need for a "score" decline. If a customer has money on his/her card and wants to spend it... why should they need an "approval" or "denial"

The proof is in the language...approvals and denials are not words associated with paid in full transactions.

Approvals and denials are associated with loan applications....home,car,personal,etc.

The beauty of thinking outside the box is once you do you can never behave the same when you are inside the box.

100% of your generated sale being converted into a loan, and loaned back to you at 15-20% to justify the risk associated with the temporary "credit" is..... brilliant,bold,profitable....if only we could have thought of it first.

CCBill Paul · 01-24-2011, 02:23 PM

I would be happy to discuss some options with you if you would like.

blackmonsters · 01-24-2011, 02:28 PM

Quote:

Originally Posted by Cherry7

Looking at the denial e-mails from ccbill, refuse by bank, etc... a few go on to join with Epoch but most only try the once...

Is it worth e-mailing them offering the epoch option?

What re try setting would you suggest before offering Epoch? At the moment we have 3.

Ta

What to do about it?

Bitch, moan and cry about it and let the transaction go through and then pay out the ass
in charge back fees.

pornguy · 01-24-2011, 03:34 PM

Cherry. message me and ref this thread I might have an idea for you.

Cherry7 · 01-24-2011, 03:51 PM

Quote:

Originally Posted by SwirlsGirl

First check the denial reason... if its a score decline...then you know that the customers details he provided to ccbill were not sufficient enough to justify the risk associated with the temporary loan/credit issued to you the merchant on behalf of ccbill.

I admit it took me some deep pondering to be able to look at this from the perspective of a bank. There is a reason that banking history/secrets are not taught in public schools.

If your customer were not applying for a "loan" there would not be a need for a "score" decline. If a customer has money on his/her card and wants to spend it... why should they need an "approval" or "denial"

The proof is in the language...approvals and denials are not words associated with paid in full transactions.

Approvals and denials are associated with loan applications....home,car,personal,etc.

The beauty of thinking outside the box is once you do you can never behave the same when you are inside the box.

100% of your generated sale being converted into a loan, and loaned back to you at 15-20% to justify the risk associated with the temporary "credit" is..... brilliant,bold,profitable....if only we could have thought of it first.

The two bits of onformation supplied are "denied at Pre authorisation" and "denied by bank"

I will check with CCBILL if there is more info to be obtained.

Cherry7 · 01-24-2011, 03:53 PM

Quote:

Originally Posted by CCBill Paul

I would be happy to discuss some options with you if you would like.

That would be great, I will e-mail you or you can e-mail me at [email protected]

Thanks

buildingfutures · 01-24-2011, 03:53 PM

I'd also like to discuss this with someone. We get quite a few denials, and people try 2/3 times sometimes.

AmeliaG · 01-24-2011, 04:58 PM

Quote:

Originally Posted by pornguy

Cherry. message me and ref this thread I might have an idea for you.

It's a dude. Cherry is a fake nick.

VGeorgie · 01-24-2011, 08:09 PM

Quote:

Originally Posted by Cherry7

The two bits of onformation supplied are "denied at Pre authorisation" and "denied by bank"

I will check with CCBILL if there is more info to be obtained.

Pre-auth denials are those that failed CCBill's scrub (score). They can give you more details about the specific reasons for the scrub failure. Don't do as some people here and make make naive and unfounded assumptions on what it all means. They can show you a day or two worth of scrubs and their reasons, like proxy detection, previous chargebacks, and so forth. Do you really want a customer that has a history of charging back his porn subscriptions? Nah.

icymelon · 01-24-2011, 08:19 PM

have you tried emailing them with an alternate biller with some kind of promo that expires. Join today and get 60 days for the price of 30. That also might give the customer a longer trial period and you might see an increase in your rebill rates.

2MuchMark · 01-24-2011, 08:20 PM

cascade them to segpay.

SwirlsGirl · 01-24-2011, 09:22 PM

Quote:

Originally Posted by VGeorgie

Pre-auth denials are those that failed CCBill's scrub (score). They can give you more details about the specific reasons for the scrub failure. Don't do as some people here and make make naive and unfounded assumptions on what it all means. They can show you a day or two worth of scrubs and their reasons, like proxy detection, previous chargebacks, and so forth. Do you really want a customer that has a history of charging back his porn subscriptions? Nah.

Let no one else define the issue at hand for you regarding charge backs. A very simple solution for charge backs would be an "ALL SALES FINAL POLICY" on the behalf of your billing company.

Or better yet a "selective" ALL SALES FINAL POLICY for such scammers and idiots who buy memberships and do just that...CHARGEBACK

Furthermore....can any of you show me 100% proof and verification that all of your "precious" chargebacks/refunds/voids have been confirmed returned?

Of course not.... but you won't question that, you will question me for asking such a question.

If your "score decline" shows you have a history of charge backs then offer them an instant sign up alternative with a clear statement that once this transaction is approved you will not be able to "Chargeback"

Its humorous and sad at the same time how colleagues will never question or challenge the structure of the processing/banking world.

Either they themselves are too naive or lacking the intestinal fortitude to call a spade a spade.

Rest assured any of my suggestions will benefit you the merchant and not the billing company, so anyone who discounts my suggestions without giving it thought, is obviously placing the needs and concerns of the billing companies over the needs and desires of us the merchants.

sojproductions · 01-25-2011, 12:37 AM

Setup a cascade from CCBill to Epoch, that will pick up some and make sure to tailor all your ccbill customer emails: declines, failed rebills etc, place a direct epoch link, remind them about online checks/eu direct debits and if all fails encourage them to get in touch to work something out via a support link.

Cherry7 · 01-25-2011, 02:19 AM

Thank you for all that advice. It is very informative and helpfull, thank you

VGeorgie · 01-25-2011, 09:40 AM

Quote:

Originally Posted by SwirlsGirl

Let no one else define the issue at hand for you regarding charge backs. A very simple solution for charge backs would be an "ALL SALES FINAL POLICY" on the behalf of your billing company.

You have ABSOLUTELY no clue how this works. There isn't a billing company, merchant, or issuing credit card bank that will allow this. The credit card companies do not allow this. The largest companies in the world doing billions in sales aren't given this little perk.

Your problem is that you don't truly question anything other than bitch and complain. You call shouting conspiracy theories without first educating yourself "thinking out of the box." At least give yourself an Internet education. Look this shit up on Wikipedia or something. Or better yet, talk to a bank about your beliefs of how things like chargebacks work.

Stephen · 01-25-2011, 11:59 AM

Quote:

Originally Posted by sojproductions

...if all fails encourage them to get in touch to work something out via a support link.

*cough* PP + WU can really be your friends if you're not stupid about it *cough*

(disclaimer: the above is so super not advice...)

01-24-2011, 01:43 PM	#1
Cherry7 Confirmed User Join Date: Aug 2005 Location: UK Posts: 3,564	CCbill denials -what to do, if anything Looking at the denial e-mails from ccbill, refuse by bank, etc... a few go on to join with Epoch but most only try the once... Is it worth e-mailing them offering the epoch option? What re try setting would you suggest before offering Epoch? At the moment we have 3. Ta __________________ My Neighbour Butterfly PORN-The Musical The Long Goodbye Cinema Erotique

01-24-2011, 02:23 PM	#5
CCBill Paul Confirmed User Industry Role: Join Date: Feb 2004 Location: Cardinal Nation Posts: 1,005	I would be happy to discuss some options with you if you would like. __________________ Paulk @ CCBill.com \| icq 248615940

01-24-2011, 03:34 PM	#7
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Cherry. message me and ref this thread I might have an idea for you. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

01-24-2011, 03:53 PM	#10
buildingfutures Confirmed User Industry Role: Join Date: Dec 2010 Location: Netherlands Posts: 796	I'd also like to discuss this with someone. We get quite a few denials, and people try 2/3 times sometimes. __________________ -Guy Love Amateurs guy (a) loveamateurscash.com Skype: guy.droog LoveAmateurs.com

01-24-2011, 08:19 PM	#13
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	have you tried emailing them with an alternate biller with some kind of promo that expires. Join today and get 60 days for the price of 30. That also might give the customer a longer trial period and you might see an increase in your rebill rates. __________________ Network Of Adult Blogs With Hardlink Rentals Available

01-24-2011, 01:47 PM	#2
iamtam So Fucking Banned Join Date: Feb 2010 Posts: 1,211	perhaps you want to make epoch your primary processor for a while instead.

01-24-2011, 08:20 PM	#14
2MuchMark Videochat Solutions Industry Role: Join Date: Aug 2004 Location: Canada Posts: 49,145	cascade them to segpay. __________________ Custom Coding \| Videochat Solutions \| Age Verification \| IT Help & Support www.2Much.net

01-25-2011, 12:37 AM	#16
sojproductions Confirmed User Join Date: Aug 2006 Posts: 2,160	Setup a cascade from CCBill to Epoch, that will pick up some and make sure to tailor all your ccbill customer emails: declines, failed rebills etc, place a direct epoch link, remind them about online checks/eu direct debits and if all fails encourage them to get in touch to work something out via a support link. __________________ ICQ: 404-159-022 Blue Pixels Profits - Uk Solo Tranny sites & Crossdressing! Filthy Profits - Uk MILF Solo Sites

01-25-2011, 02:19 AM	#17
Cherry7 Confirmed User Join Date: Aug 2005 Location: UK Posts: 3,564	Thank you for all that advice. It is very informative and helpfull, thank you __________________ My Neighbour Butterfly PORN-The Musical The Long Goodbye Cinema Erotique