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Thread Tools |
02-15-2006, 02:03 PM
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#1 |
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Confirmed User
Join Date: Mar 2004
Location: San Jose, CA
Posts: 1,341
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Failed rebills - why?
Does anybody else have a high rate of rebill customers whose rebills don't go through? If so - why does it happen? All I get from my bank is that "their" bank declined the transaction. But most of those customers have been billed before and their credit card expiration date is way in the future. Any ideas?
FYI: I'm using VeriSign and I have my own merchant account. |
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02-16-2006, 09:02 AM
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#2 |
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Confirmed User
Join Date: Aug 2005
Location: ICQ: 248877409
Posts: 8,597
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probly they put a stop payment on their card from the merchant would be my guess
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02-16-2006, 10:56 AM
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#3 |
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G F Y not
Industry Role:
Join Date: Jan 2004
Location: MN
Posts: 2,910
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Perhaps your users are compulsive shoppers and they've hit their credit limit ;)
__________________
 TGPFactory Full TGP Design & Installation Services ICQ 250 142 484 · AIM TGPDynamix · Email: patrick (at) tgpfactory (dot) com See who I am at AdultWhosWho.com! |
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02-16-2006, 03:54 PM
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#4 |
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Confirmed User
Join Date: Mar 2004
Location: San Jose, CA
Posts: 1,341
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No, neither one of those two make sense. Half of my rebills dont' go through on daily basis. So, I think it could be a technical issue.
Alex |
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