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Old 06-27-2011, 11:34 PM   #1
NETbilling
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Rebilling imports from another processor into NETbilling... YES!

Hello,

We received an email request today from one of our merchants who has some rebills with another company that is having issues and wants to see if we can process them so I though I would post this info publicly.

If you can get a rebill export from them, we can certainly do an import and process them through your NETbilling account. If we can help at all, we are happy to. Please let us know.

If you have any questions, please contact our sales or support departments.

Mitch
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Old 06-28-2011, 01:48 AM   #2
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But the merchant must notify the customers of the descriptor change as far as I know... which is not always possible (bogus email accounts, no longer working, etc.)... it's a risky move.

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Old 06-28-2011, 03:13 AM   #3
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Looks kinky!
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Old 06-28-2011, 03:14 AM   #4
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You mean rebills from Zombaio?
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Old 06-28-2011, 03:26 AM   #5
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Go Mitch
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Old 06-28-2011, 05:07 AM   #6
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You mean rebills from Zombaio?


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Old 06-28-2011, 10:05 AM   #7
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We have received several inquiries. Often the descriptor will be similar if your company name matches on your merchant account and 3rd party billing registered company.

Thanks, Mitch
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Old 06-28-2011, 10:26 AM   #8
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Old 06-28-2011, 10:32 AM   #9
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No idea you could do that. Is it common for 3rd party billers to actually give their client a rebill export list?
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Old 06-28-2011, 10:40 AM   #10
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Hello,

We received an email request today from one of our merchants who has some rebills with another company that is having issues and wants to see if we can process them so I though I would post this info publicly.

If you can get a rebill export from them, we can certainly do an import and process them through your NETbilling account. If we can help at all, we are happy to. Please let us know.

If you have any questions, please contact our sales or support departments.

Mitch
Great work Mitch! You guys are always out there finding new solutions and kicking ass. Thanks for the info
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Old 06-28-2011, 07:35 PM   #11
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No idea you could do that. Is it common for 3rd party billers to actually give their client a rebill export list?
It is not common but sometimes they are cool about it especially if they are having problems.
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Old 04-24-2014, 11:48 AM   #12
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Jesper said they would give us the rebill list. In our case the descriptor on the card holder statement is RTOE Networks for Zombaio but that may have changed as I know they were making some changes with their acquiring bank.
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Old 04-24-2014, 01:56 PM   #13
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No idea you could do that. Is it common for 3rd party billers to actually give their client a rebill export list?
I was not thinking this is possible, there's PCI and banking rules, change of descriptor, will the user recognise the (reb)bill, if comes from elsewhere, not like previous months?
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Old 04-24-2014, 03:13 PM   #14
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I was not thinking this is possible, there's PCI and banking rules, change of descriptor, will the user recognise the (reb)bill, if comes from elsewhere, not like previous months?
We can setup a PCI complaint transfer between the processor and it is best to notify customers of the descriptor change if the company name is going to be different.

Mitch
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Old 04-24-2014, 04:10 PM   #15
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will ccbill do an export of this data for you?
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Old 04-24-2014, 10:23 PM   #16
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Very nice Mitch!

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