Rebilling imports from another processor into NETbilling... YES!
 

Hello,

We received an email request today from one of our merchants who has some rebills with another company that is having issues and wants to see if we can process them so I though I would post this info publicly.

If you can get a rebill export from them, we can certainly do an import and process them through your NETbilling account. If we can help at all, we are happy to. Please let us know.

If you have any questions, please contact our sales or support departments.

Mitch

But the merchant must notify the customers of the descriptor change as far as I know... which is not always possible (bogus email accounts, no longer working, etc.)... it's a risky move.

abs

Looks kinky!

You mean rebills from Zombaio?

Go Mitch:thumbsup

:1orglaugh

tact (tækt)
? n
1. a sense of what is fitting and considerate in dealing with others, so as to avoid giving offence or to win good will; discretion
2. skill or judgment in handling difficult or delicate situations; diplomacy

We have received several inquiries. Often the descriptor will be similar if your company name matches on your merchant account and 3rd party billing registered company.

Thanks, Mitch

Sounds cool :pimp

No idea you could do that. Is it common for 3rd party billers to actually give their client a rebill export list?

Great work Mitch! You guys are always out there finding new solutions and kicking ass. Thanks for the info :thumbsup

It is not common but sometimes they are cool about it especially if they are having problems.

Jesper said they would give us the rebill list. In our case the descriptor on the card holder statement is RTOE Networks for Zombaio but that may have changed as I know they were making some changes with their acquiring bank.

I was not thinking this is possible, there's PCI and banking rules, change of descriptor, will the user recognise the (reb)bill, if comes from elsewhere, not like previous months?

We can setup a PCI complaint transfer between the processor and it is best to notify customers of the descriptor change if the company name is going to be different.

Mitch

will ccbill do an export of this data for you?

Very nice Mitch!

What day is good for you? G to the O to the L to the F