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Old 06-17-2014, 12:40 AM   #1
EliteWebmaster
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Anyone know if Xenlayer is answering emails/ICQ?

One of my sites is down, and I have been trying to contact Russ/Andrew at Xenlayer and it's been two days of sending ICQ messages but I haven't gotten a response. I need my site up asap as I'm losing traffic by it being down. Has anyone spoken to Russ/Andrew or anyone at XenLayer the last day or two.
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Old 06-17-2014, 03:46 AM   #2
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i have contacted you icq, maybe we can help you out.
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Old 06-18-2014, 01:04 AM   #3
EliteWebmaster
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Sent them a trouble ticket on their Xenlayer and still no response 24 hours later. Sigh 3 days now and huge traffic lost

Hi Dirtymind, thanks for the ICQ message, I will get in touch with you shortly, thanks for offering to help me out

Last edited by EliteWebmaster; 06-18-2014 at 01:07 AM..
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Old 06-18-2014, 08:22 AM   #4
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Thanks for the feedback. btw, you are promoting in your sig a service that screwed your business with no hosting at all during 3 days
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Old 06-18-2014, 08:42 AM   #5
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I'm hoping there is a good reason for the lack of response from them Carlosse. Whenever possible, I try to give someone the benefit of the doubt as unforseen family emergencies,etc... might be the cause for the lack of replies thus far. At least I hope there is a good reason for not replying to me for 3 days now
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Old 06-18-2014, 04:35 PM   #6
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thats what you get when you buy hosting from a company reselling one of the cheapest datacenters around.
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Old 06-19-2014, 03:08 PM   #7
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they should have more than one person working for the company.

Looking forward to setup you up on servers.
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Old 06-20-2014, 01:44 AM   #8
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5 Days later, several ICQ messages and trouble tickets later, and still no reply
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Old 06-20-2014, 01:45 AM   #9
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Quote:
Originally Posted by dirtymind View Post
they should have more than one person working for the company.

Looking forward to setup you up on servers.
Looking forward to working with you too dirtymind. Thanks again for reaching out to me. Sending you an email for final setup
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Old 06-20-2014, 01:49 AM   #10
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They replied today....just wanted to update everyone
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Old 06-20-2014, 02:37 AM   #11
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lol @ those using those shitty one-man-show hosts

you get what you pay for, OP gets an account for sig whoring them lol

just get a real host, don't be a cheap ass loser

Last edited by 3xmedia; 06-20-2014 at 02:39 AM..
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Old 06-20-2014, 05:18 AM   #12
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Is 3Xmedia that Zdenczek fake multi account? I don't have many people on my blocked list except for scammers/multis. So I'm assuming if he's on my blocked list, he definitely falls into one of those 2 categories.
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Old 06-20-2014, 05:33 AM   #13
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Originally Posted by EliteWebmaster View Post
Is 3Xmedia that Zdenczek fake multi account? I don't have many people on my blocked list except for scammers/those saying my $10K brandable domains are barely worth reg. fees. So I'm assuming if he's on my blocked list, he definitely falls into one of those 2 categories.
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